JoeW

Introducing, Klei Rewards

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rawii22    29
On 6/11/2020 at 12:35 PM, kiparika said:

Hi! I don't know what the problem is, but when I want to claim the reward I get nothing. E.g., Instagram - I click the link "claim reward", it redirects me to the Instagram website, I can see, that I have already subscribed, but get no reward. The same problem with the Facebook.

Whenever I click on the Instagram "claim reward" button, it takes me to a facebook sign in page. Did you happen to already have you're facebook and Instagram linked before this???

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kiparika    2
On 6/20/2020 at 12:28 AM, rawii22 said:

Whenever I click on the Instagram "claim reward" button, it takes me to a facebook sign in page. Did you happen to already have you're facebook and Instagram linked before this???

I think this happens because Facebook owns Instagram. That's why it offers you to log in with facebook account, I think.

May be this could help someone: I've deleted cookies for klei web-site, facebook and instagram and then everything started to work properly :) I've clicked to "claim reward" and get my reward)

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ZeeDragon    2451

Er...It isn't working for me. Not sure 'bout anyone else but it's likely that it's just me.

Edit: Never mind, It got through eventually.

Edited by zee_dragon

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Pikapikap    1494

First of all, thank you klei! I don't know what language to use to express my mood.I'm so happy!!!!!!!I am very happy to see these loyal skins I missed because of school and other things!!!!!and I think this is also a great thing for players who have just joined dst recently, because they can accumulate points in exchange for these previous skins.

Maybe the skin we missed will be different, but I think maybe we can expect some surprises in the future? For example, a circus top hat that many people want! Anyway, thank you again! Thank you Mr. JoeW for these messages!

QQ图片20200624124256.png

QQ图片20200624124318.png

Edited by Pikapikap

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.lemonti    1414
9 hours ago, JoeW said:

We removed Facebook, Instagram, Wechat and Twitter. Added a one time 1700 points to replace them 

Also, added some more items, if you're into that sort of thing. 

Good afternoon, could you return the Bone-Chilling Firepit please, I really like this skin, but I did not manage to get it, it would be very cool. :wilson_love:

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x0-VERSUS-1y    6841

I've clicked as well the "Thanks for signing up! Feel free to follow us on Facebook, Twitter and Instagram. Claim Reward" but nothing happened - aka I didn't get an additional 1700 points even though a message claiming I received a reward was displayed post-click.

Edit: done, ~20 minutes later when I've checked is ok, got them :encouragement:

Edited by x0-VERSUS-1y

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Viktor234    5380
14 minutes ago, x0-VERSUS-1y said:

I've clicked as well the "Thanks for signing up! Feel free to follow us on Facebook, Twitter and Instagram.    Claim Reward" but nothing happened - aka I didn't get an additional 1700 points even though a message claiming I received a reword was displayed post-click.

Same for me at first, but when I checked again after like 10 minutes, I got the 1700 points reward. So the solution for that problem might be patience.

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nice boy    2
20 hours ago, JoeW said:

We removed Facebook, Instagram, Wechat and Twitter. Added a one time 1700 points to replace them 

Also, added some more items, if you're into that sort of thing. 

when will the big pile of spool be released i guess. and also are you deleteing the rewards are they limited or they're there for ever.

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FTL-AK    5

this is great! now how can I get new points to get the new items? Kinda a bummer you added things but the points don’t change or have the ability to get new points. 

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ceyhunokr    13
23 hours ago, x0-VERSUS-1y said:

I've clicked as well the "Thanks for signing up! Feel free to follow us on Facebook, Twitter and Instagram. Claim Reward" but nothing happened - aka I didn't get an additional 1700 points even though a message claiming I received a reward was displayed post-click.

Edit: done, ~20 minutes later when I've checked is ok, got them :encouragement:

@JoeW same problem :/

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nome    5944
3 hours ago, hu810 said:

They didn't give me 1,700 points :c What should I do? Can you help me?
KU_44uah5vm

I see the 1700 points on your account. They were claimed Thu Jun 25 12:32:30 2020 UTC

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Viktor234    5380
2 minutes ago, nome said:

I see the 1700 points on your account. They were claimed Thu Jun 25 12:32:30 2020 UTC

Adding a note like "Please have patience and wait for ~10 minutes till we update your amount of points on your screen." might solve many problems.

Edit: Except for those who don't have patience or avoid reading notes...

Edited by Viktor234

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nome    5944
Just now, Viktor234 said:

Adding a note like "Please have patience and wait for ~10 minutes till we update your amount of points on your screen." might solve many problems.

The points are added to your account within milliseconds, so that shouldn't be necessary. If people really aren't seeing the points right away then @YormanA has a bug he needs to sort out. Screenshots of post-click point balances would be nice to help him track down such a bug.

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