JoeW

Introducing, Klei Rewards

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Whisperlisc    4491
51 minutes ago, JayCA said:

it says i have managed to claim the 450 points, but it didnt add it up!!!!

Captura de tela 2020-05-29 04.46.06.png

you recived spools in the game, not points on the site

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Mike23Ua    9593
On 5/27/2020 at 3:21 PM, JoeW said:

We don't have the big pile of spool ready yet. We do have this new cool way to give out stuff though. 

For those of you eagerly watching this thread - click that link above for a little gift from the rewards team!

 

Please ping me as soon as you put that Mad Moxxi looking top hat on the Rewards tab, that is something I must have!

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SirThiago    0
On 5/27/2020 at 5:21 PM, JoeW said:

We don't have the big pile of spool ready yet. We do have this new cool way to give out stuff though. 

For those of you eagerly watching this thread - click that link above for a little gift from the rewards team!

 

image.png.7cfa3e5d202105e0a12c165b5625777a.pngThis error appears to me, what i do?

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Golodni    23

I spent 1200 points on a hunters axe. Before I realized that it was possible to craft it with spools. Unfortunately, this is not mentioned in the news. Is it possible to replay this situation? And what logic to add such items to rewards. Initially, it was supposed to make this branch to get items that are out of use, for example, as previously introduced twitch drops. I do not understand this system. Is this a hint about the subsequent "constant" introduction of points in the rewards branch, or some useless model? And now 450 spools= 1200 pts? 

Thank you very much for such a nice update in the game. But the rewards system looks stupid at the moment.

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16 minutes ago, nome said:

We're going to transition away from rewards for linking things and to these reward links whenever we have cool new stuff to tell you guys. That way you'll have a renewable source of points rather than just one-time rewards for linking stuff.

What's your KU? I'll take a look. We had some trouble yesterday because the accounts page wasn't calling things correctly, but it should be working fine now. You can click the link a second time, nothing will happen to your account if you've already claimed it, but if something went wrong it should fix things.

image.thumb.png.1d9bf2e63729631951b3fcc4f82f351e.png

 

it still didn't work

 
image.png.4358d5179fe17e59f5ae00407f1af693.png
 
 
 
 

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nome    5944
8 minutes ago, matgoncalves said:

it still didn't work

I need your KU to look into it.

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P1997    0

Hello. I don’t know what is happening, but when I follow Klei on either Facebook or Instagram, I still cannot claim the 850 points for the reward exchange. Is this a normal occurrence? Do I have to wait? Thanks.

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franco116    67
17 hours ago, Golodni said:

I spent 1200 points on a hunters axe. Before I realized that it was possible to craft it with spools. Unfortunately, this is not mentioned in the news. Is it possible to replay this situation? And what logic to add such items to rewards. Initially, it was supposed to make this branch to get items that are out of use, for example, as previously introduced twitch drops. I do not understand this system. Is this a hint about the subsequent "constant" introduction of points in the rewards branch, or some useless model? And now 450 spools= 1200 pts? 

Thank you very much for such a nice update in the game. But the rewards system looks stupid at the moment.

Me too Bro

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SugartT    0

So I can't receive points for the newsletter, instagram or facebook. I click the link, it brings me to Facebook and then no points are awarded. 

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Mx-Pain    121

Hello !

I just found about the 450 spools in the game. However I got the same internal error when I try to claim the spools.

Here's my KU > KU_KHy4ITs4

Any help will be truly appreciate :D

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On 5/29/2020 at 2:17 PM, nome said:

I need your KU to look into it.

 

I was looking and I found my KU. IS: KU_khDRS3YF

Thx :)

Sem título.png

Edited by matgoncalves

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nome    5944
20 hours ago, Mx-Pain said:

KU_KHy4ITs4

Redeemed 450 spool Sun May 31 20:27:14 2020 UTC.

On 5/30/2020 at 1:54 PM, kevinlucasilva said:

KU_iv8HNmXJ

Redeemed 450 spool Fri May 29 00:29:02 2020 UTC

4 hours ago, matgoncalves said:

KU_khDRS3YF

Redeemed 450 spool Thu May 28 23:14:59 2020 UTC

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Mx-Pain    121
1 hour ago, nome said:

Redeemed 450 spool Sun May 31 20:27:14 2020 UTC.

Redeemed 450 spool Fri May 29 00:29:02 2020 UTC

Redeemed 450 spool Thu May 28 23:14:59 2020 UTC

Thanks a lot nome :D

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MadPedro    2
Klei User ID:  KU_H7WELmWI
 
I have DST on both Steam and PS4.  I have made two separate twitch accounts to be able to get rewards, but I always have difficulty with getting the PS4 account to receive credit.  I have tried unlinking/relinking multiple times, which appears to be successful, except I continue to not receive credit for watching streams. I've tried using different browsers to watch, or even using the twitch app on mobile devices, and still no luck.  Any suggestion?

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nome    5944
18 hours ago, MadPedro said:
I have DST on both Steam and PS4.  I have made two separate twitch accounts to be able to get rewards, but I always have difficulty with getting the PS4 account to receive credit.  I have tried unlinking/relinking multiple times, which appears to be successful, except I continue to not receive credit for watching streams. I've tried using different browsers to watch, or even using the twitch app on mobile devices, and still no luck.  Any suggestion?

It should no longer be necessary to unlink, ticks should go to whichever account you linked from most recently.

As for why you're getting/not getting ticks, we're working on some UI to show you how many twitch ticks you've got but it's not quite ready yet. @JanH has some troubleshooting documentation available for you in the mean time I think.

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JanH    7702
20 hours ago, MadPedro said:
Klei User ID:  KU_H7WELmWI
 
I have DST on both Steam and PS4.  I have made two separate twitch accounts to be able to get rewards, but I always have difficulty with getting the PS4 account to receive credit.  I have tried unlinking/relinking multiple times, which appears to be successful, except I continue to not receive credit for watching streams. I've tried using different browsers to watch, or even using the twitch app on mobile devices, and still no luck.  Any suggestion?

Per Nome's post above, please visit our troubleshooting documentation on the Klei Support site: https://support.klei.com/hc/en-us/articles/360037394452

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gias_00    5

 this is my klei user id: KU_I56ufuAw , i have the same problem,

thanks! 

On 6/1/2020 at 12:30 PM, matgoncalves said:

 

I was looking and I found my KU. IS: KU_khDRS3YF

Thx :)

Sem título.png

,

Edited by gias_00

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