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Introducing, Klei Rewards


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7 minutes ago, Viktor234 said:

Adding a note like "Please have patience and wait for ~10 minutes till we update your amount of points on your screen." might solve many problems.

Edit: Except for those who don't have patience or avoid reading notes...

yes, you have to wait for some time to see the updated points. I was shocked at first that I claimed the points but it's still showing 1350pts , then I saw the comment that you have to wait for a bit and that worked. now I have 3050 pts .Thanks a lot. 

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I wish they would start cycling through the rewards. I missed the bee box and since that was a recent one I feel like the wait is gonna be long enough already. All these free points makes me hopeful something will happen soon though.

Edited by sudoku
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On 6/19/2020 at 1:49 AM, JoeW said:

Have some more points then: https://accounts.klei.com/link/omgmorepoints

(This link expires in 7 days from now)

 

202019Jun
Started 6 days, 20 hours, 22 minutes and 23 seconds ago
Friday, June 19th 2020, 1:45 am
202026Jun
Ends in 3 hours, 37 minutes and 37 seconds
Friday, June 26th 2020, 1:45 am
2020-06-19 01:45:002020-06-26 01:45:00Europe/Londonomgmorepoints expirationThis key lasts 7 dayswww.klei.comKleisupport@klei.comAdd to Calendar
 
 
 
 
 
 
 
 
 
 
 
 
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Hi I've gone through this first link and I don't think I'm receiving any points on my account, nothing shows up and every time I click the link I get the "Do you want to claim this reward?" Page as opposed to the others where I get the "You have already claimed this reward" page

Screenshot_20200625_220611_com.android.chrome.jpg

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@JoeW Hi Joe, I've clicked as well the "Thanks for signing up! Feel free to follow us on Facebook, Twitter and Instagram. Claim Reward" but nothing happened - aka I didn't get an additional 1700 points even though a message claiming I received a reward was displayed post-click.

Edit; Three day has passed, still SAME :(

MY KLEI USER ID; KU_LlzXkOna

Edited by ceyhunokr
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11 hours ago, ceyhunokr said:

Edit; One day has passed, still SAME :(

Sorry for the delay, Yorman is looking into your issue and will get back to you as soon as he's fixed the problem or needs more information from you.

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22 hours ago, ceyhunokr said:

Hi Joe, I've clicked as well the "Thanks for signing up! Feel free to follow us on Facebook, Twitter and Instagram. Claim Reward" but nothing happened - aka I didn't get an additional 1700 points even though a message claiming I received a reward was displayed post-click.

Edit; One day has passed, still SAME :(

MY KLEI USER ID; KU_LlzXkOna

Hello, same problem with me ^^ "Could this be a more general problem? I already had that with other hidden rewards links.

Edit: After 3 or 4 reconnection that is settled

Edited by Tomei_Sensei
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On 6/27/2020 at 2:07 AM, nome said:

Sorry for the delay, Yorman is looking into your issue and will get back to you as soon as he's fixed the problem or needs more information from you.

2 WEEK PAST still NO update on 1700 points. what should i do? @nome

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4 hours ago, ceyhunokr said:

2 WEEK PAST still NO update on 1700 points. what should i do? @nome

As I said in your direct message, you definitely received the 1700 points. We're still looking into whether you're not seeing them because you already spent them, or because there's some problem with the accounts website preventing you from seeing it. Yorman or I will let you know once we've got that worked out. Sorry for the delay, but rather than just answering your question we're trying to improve things for everyone with things like the account history page we previewed for you.

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21 hours ago, ceyhunokr said:

2 WEEK PAST still NO update on 1700 points. what should i do? @nome

Try logging into the rewards page using another browser. For me, Chrome did not update the total amount of spools after I clicked on the links You can even click on the links again using another browser to see if the rewards will grant you the free spools correctly.

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Not sure how fast twitch rewards will be added... If possible it would be awesome to have at least half of them available so we can spend points on the ones we want to get the most and the rest later on. I really want Star Caller Staff skin.... Waiting like a year at current pace feels impossible :wilson_cry:

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On 7/7/2020 at 12:07 AM, nome said:

As I said in your direct message, you definitely received the 1700 points. We're still looking into whether you're not seeing them because you already spent them, or because there's some problem with the accounts website preventing you from seeing it. Yorman or I will let you know once we've got that worked out. Sorry for the delay, but rather than just answering your question we're trying to improve things for everyone with things like the account history page we previewed for you.

@nome any update?

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46 minutes ago, ceyhunokr said:

@nome any update?

Did you check the new transaction history page? It shows you got the 1700 points, and also what you spent them on. If you think a particular transaction is in error please reach out to support with details.

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@JoeW I can't believe you guys listened to my request ( certainly has been requested by others too ) to add the rest of the sideshow collection to the Klei rewards.

Absolutely love it when you care about your players. Thank you!

Now I just need to figure out a way to get more points to also redeem the rainmeter!

Edited by JackJohnsn
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this is kinda old, but i still feel like this is an incredible idea that should be getting more attention :( really sad i missed things like the klaus beefalo hat and that glass eyebrella ive been "eyeing" on since i was actually able to link my twitch properly with my klei account to get rewards. it's been, pretty much, as inactive as a rewarding system can get and even just updating it with new items and adding small ways to get more points would be delightful to the people who missed their favorite drops and would love another chance to get them. thanks for reading :)

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