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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

minespatch

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About minespatch

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    Will probably draw it

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Klei Featured Artist
Visited by the Title Fairy
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    Will probably draw it
Oxygen Not Included
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  1. [Minespatch] Apophenia Art

    Not really, I actually took the advice of some people in the Hot Lava discord about alpha mapping lineart. With this one, I just used the background lighting to give the blurry effect but I can see what you're saying. Thanks bud. If you use a paint program like paintdotnet, use noise and then motion blur for either motion or fur. I use it a lot for certain textures. I love skeletons as you know. It's all about the way you tilt the perspective on the skull. Yeah, Webber's just happy to see the loot he could get. Shame that's not a skin in the game. I'd spam skull chests on my island. Request from @GiddyGuy. So yeah... Maxwell and Charlie like making beards? Year of the Varg in a nutshell. It's valentines with puppers. Kind of thought Varglings in hat was a drawing worth being made. Should do a kittykit in a catcooncap sometime. I did a few Ewecus pieces due to them being the Jouste challenge at the time. Due to this Ewecus being smaller, I'll just say this is a ewelet's teenage phase. Wilson's helping. Cute scene of a parent and child. I think the ewelet will be Morty.
  2. I'll post things today. Just things held me back last night.:wilson_shocked:

  3. Geni's Random Art thread

    I love how wonderfully smug he looks. They're such a precious couple. Who's this character? Is this one going to be a big project? You put it in a paint program. I thought that was Seth being lifted up but I see a ponytail. I'm going to keep repeating the "Who's this character" question a lot. "Who's that character"3 Ponytail guy looks like he's ready to glomp. Is this one featuring Seth? Who is she and why is she stressed? Is this part of the comic that Seth and Spidena are from? Ponytail girl talking to... A mage? I wish I knew these characters more. After closer inspection, I can see they're holding a baby. I like his design, expect art of him in two months. Sorry for the massive wait in replies. My notifications are massive these two months.
  4. Ambarina's Artsy Stuff

    Hares might be hard to draw for you but you managed to get him down with good construction. Same with Lylla. She's looking very otter-like.
  5. What if Wes's full name is Wes Wesly Wescot?5aefdeba06b63_wilsonthonc.png.e1a6c19d47df44913f8d49249edbad85.png

  6. Spoiler

    image.png.3f9585c55c055b47254acf39863b1765.png

    Spoiler

    volgus.png.39cb7ad4858c0cb587ac9cbaef8145ad.png

    -Missing appendages

    -Benign growths (the horns)

    -Looks happy

     

    1. minespatch

      minespatch

      5b00da808eee2_ayokelwranglesavolgus.thumb.png.c8b6277cac881390140842f4c828fa8d.png5826d6c1281e6_20161112p2-skeledorksqueemania.gif.9ca4b855a7744e9e9c05c5d922cf875d.gifTHANKYOUTHANKYOUTHANKYOU!

  7. [Minespatch] Aerate art

    Gossman turns out to be the Urban Spaceman. Camille begins to see existential terror with the singing astronaut.
  8. [Minespatch] Apophenia Art

    So... Disney's The 7D as gnomes. Thought it'd be something silly to tackle. I based Queen Delightful on Charlie's anatomy while still retaining her personality. I... Did a crappy logo edit.
  9. It got moved. I'm hoping there'll be a villain pack in the future.
  10. Imagi's DON'T STARVE DRAWINGs

    The lesson here is don't give Wilson authority. IT's so adorable and serene! The calm look in Wilson's eyes just sells it.
  11. [art] Soul Food

    What was the op image?
  12. Are favors tide pods?

    Though I do have to wonder if Webber tried eating a favor out of curiosity... You know how kids are.