How to get your Oxygen Not Included save file:
There are situations where we may ask you for a copy of your save file. You will be able to find your save file in the documents folder at \Documents\Klei\OxygenNotIncluded\save_files
How to get your Oxygen Not Included output_log.txt:
In order to find your game's output_log.txt file: Right click on Oxygen Not Included on your game library > Properties > Local Files Click on Browse Local Files The file will be located in SteamApps\common\OxygenNotIncluded\OxygenNotIncluded_Data\output_log.txt
How to get your DxDiag:
- Press the Windows key + R on your keyboard to access the "Run" window
- On the Run window, type in dxdiag.exe and press enter; this will open up the DirectX Diagnostic Tool
- Click on the "Save All Information" tab on the diagnostic tool
- A "Save As..." window will pop up where you can click on save. It will save your hardware information as a document to your desktop (default).
- Close the diagnostic tool and attach the new document to your forum post or support ticket.
If you find a bug tagged as a Known Issue that isn't found here, please PM me about it or post it below in the comments. Thanks!
Devs/Mods, feel free to edit this to add/remove bugs as you see necessary.