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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

ImDaMisterL

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Klei Featured Artist
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  1. Editing posts

    I believe that option only unlocks after a certain number of posts, maybe 10.
  2. It's holiday here in my state, I might be able to jump in and catch it! If so, see you guys there
  3. [Game Update] - 286010

    Hooray for language mods!
  4. I think they'll just add the missing ones.
  5. I think they should spawn where your mouse cursor is located at on the screen.
  6. I really like how you're doing this, Klei. Great job!
  7. Sweet! Can't wait to see all the new stuff that's coming
  8. Reputation Points

    You obtain them by having people react to your posts, except with a confused reaction. They don't do anything, really. It's just for people to know the general reputation of a user.
  9. a thread for dev memes

    You're all banned, all of you! Man, this thread is still going? I guess memes really don't die.
  10. So...this game is dead?

    I think everyone is pretty calm so far. And although I agree with what you say @Tolham, I'll counter that with something I've been saying for a long time: if it's not close to completion, don't announce it. I think that'd stop people from getting annoyed and all the hype kill the wait causes.
  11. Maybe. The Elegant version can be obtained by everyone, but this rarity might be special to those who own ONI.
  12. Have they been doing longer streams recently?
  13. IP Banned, no chance for appeal.
  14. I only replied to that specific part of it. Honestly, that'd suck, and it's very unlikely to be how skins are rewarded in new, future puzzles.