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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

n37runn3r

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About n37runn3r

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  1. Can't submit bioscan

    I've run into this occasionally too.
  2. Me too, can't get in there, can't mine it out. Looks like the tiles are supposed to be granite from the amount of color/texture I can see.
  3. Today I actually saw a dupe stop halfway through building the GP tile and go do build stone tiles of lower priority right next to it. She never went back to finish the tile and no one else built any.
  4. Germy Shower OK?

    Interesting, I hadn't tried running it through 2 purifiers. I think it's because the kill temperature is higher than the output temperature of the purifier. The purifier outputs at 30c higher than the input temperature and and boiling is at 100c.
  5. Suffocating in Just Built tile

    I haven't had this problem of one dupe entombing himself in a tile very often, but they do it to each other constantly. I think all dupes are secretly plotting to kill the others...
  6. Oil Update. Dupes will ignore work orders to build metal tiles (mesh or gas permeable) after the first few minutes of gameplay and wander off to do something else, no longer building them at all after that. If you save and reload they will go back to the project priorities originally assigned. Sometimes canceling and recreating the build works, sometimes it doesn't. The Hardy Specepad Backup.sav The Hip Supernova.sav The Starcrossed Dreamland.sav
  7. If the water is touching slime it can be infected.
  8. I accidentally contaminated my water so the dupes were showering in Food Poisoning (so gross!) because I forgot the water purifier doesn't remove germs. They did not get sick, spread the germs to other surfaces, or show as disease vector for Food Poisoning. This gave me an unexpected exploit of not having to keep the germy water separate from the non-germy polluted water I was purifying or heat the water to kill the germs. Clean water still lost germs slowly but even cycling the clean/dirty water in the same tank with a purifier picking up dirty and dumping the clean back in did not cause the germs to spread.
  9. In the meantime if you put a gap or ladder between the pump and the ground, then placing the pump 1 tile lower or higher than the ground, the hatches won't jump on it. They move 2 tiles vertical 1 tile horizontal, but not 2 tiles horizontal 1 tile vertical. You can also keep them out of rooms or areas this way.
  10. Medbeds heal only sickness, not wounds. Duplicants will not use rejuvenators unless sick. Unable to assign wounded but not sick dupes.
  11. I have noticed they started using the generator when I had wires attached, even if there was nothing the wires were connected to yet! I've started leaving the final tile of wire next to the generator to be built until the first machines and batteries are in place.
  12. Bodysnatchers in reverse?
  13. Yatta! Thanks for helping me find my backup files. For some reason Mr. Flibble wasn't searching hidden files even though it was enabled.
  14. narcoleptics sleeping in midair

    I'm having this issue also.