fouiny Posted October 15, 2016 Share Posted October 15, 2016 Same as yesterday afternoon, from France : ...That thing is sort of gatekeeper of this whole "online game" business... Playable last night and this morning. EU server down again? Thank you and good luck for fixing it asap Edit : It's time to press the "panic button" if it's not already done, imo Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825338 Share on other sites More sharing options...
desdemuedi Posted October 15, 2016 Share Posted October 15, 2016 Hello im from Poland. Suddenly I can't resume recent world (13 days) as a host, i can only start new one (without rollback option) and i cannot join any existing serwer. The same communicate "could't join Klei server blah blah blah" This problem existing for 2 days. Happen suddenly, after i try to rollback game. I reinstalled Avast, try to switch it off, and done every step by the book in such cases. Game is awesome - but that thing make my angry. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825340 Share on other sites More sharing options...
Frosty_Mentos Posted October 15, 2016 Share Posted October 15, 2016 I am from Lithuania \o/ Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825341 Share on other sites More sharing options...
cezarica Posted October 15, 2016 Share Posted October 15, 2016 Has anyone bothered to try changing DNS settings to a free service like OpenDNS by setting your DNS options to 208.67.220.220 and 208.67.222.222 ? A friend of mine had the same issue and switching helped him out with this issue. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825345 Share on other sites More sharing options...
Nils042 Posted October 15, 2016 Share Posted October 15, 2016 Me and my friends have the same problem, we can connect to the game menu but we can't connect to a server. We are all from Germany Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825349 Share on other sites More sharing options...
knocternal Posted October 15, 2016 Share Posted October 15, 2016 i get the same message on my ps4 as everyone else did it spread im in Michigan way far away from Ukraine lol Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825352 Share on other sites More sharing options...
Nickster206 Posted October 15, 2016 Share Posted October 15, 2016 Quote Unrelated to that, we had a server hiccup this morning. That's what caused the problem for any Americans. We believe this to be resolved now and @Diabu and I are working to ensure it doesn't happen again. @nome, the problem seems to be persisting in Canada when connecting to any and all Klei servers for me. I can see all the servers, but attempting to connect results in the "Could Not Connect" screen. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825356 Share on other sites More sharing options...
Kittydub Posted October 15, 2016 Share Posted October 15, 2016 It's all down in the Netherlands too. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825358 Share on other sites More sharing options...
Mananu Posted October 15, 2016 Share Posted October 15, 2016 The game worked this morning, now it doesn't connect. I'm from Romania. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825361 Share on other sites More sharing options...
MustoX Posted October 15, 2016 Share Posted October 15, 2016 Game worked this morning but not anymore. Im from Finland. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825362 Share on other sites More sharing options...
Firerenza Posted October 15, 2016 Share Posted October 15, 2016 Yep, not working again today for me either. Hope it gets fixed soon! Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825363 Share on other sites More sharing options...
Gheist Posted October 15, 2016 Share Posted October 15, 2016 Same problem here. I can only host a server without the caves. It doesn't connect when caves are added and i can't join other servers. I'm from Estonia. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825368 Share on other sites More sharing options...
desdemuedi Posted October 15, 2016 Share Posted October 15, 2016 2 hours ago, cezarica said: Has anyone bothered to try changing DNS settings to a free service like OpenDNS by setting your DNS options to 208.67.220.220 and 208.67.222.222 ? A friend of mine had the same issue and switching helped him out with this issue. yep, i changed DNS and was able to connect and resume my game, or to join any online server. For now, everything is fine. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825383 Share on other sites More sharing options...
MNikitozzz Posted October 15, 2016 Share Posted October 15, 2016 client_log_2016-10-15-20-32-35.txt Cannot connect Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825397 Share on other sites More sharing options...
CarlZalph Posted October 15, 2016 Share Posted October 15, 2016 East coast USA- connecting fine. Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825400 Share on other sites More sharing options...
Iandayen Posted October 16, 2016 Share Posted October 16, 2016 Mountain time US. Getting this same message Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825539 Share on other sites More sharing options...
bobroten Posted October 16, 2016 Share Posted October 16, 2016 Hello i am from Ukraine. Can u fix the problem client_log.txt Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825672 Share on other sites More sharing options...
Loki_God_Of_War Posted October 16, 2016 Share Posted October 16, 2016 On 12.10.2016 at 9:46 PM, nome said: OK, that means you're still hitting a google cloud services IP instead of an amazon IP - so either you've got the old version cached, or the GeoDNS change I made didn't affect you. Can you get to the google search engine or gmail? Can you give me your IP address? A site like whatsmyip.net is a good way to get this. Have the same problem, that is my IP: 52.74.178.5 Can u help me? I'm from Ukraine, if u need Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825726 Share on other sites More sharing options...
Loki_God_Of_War Posted October 16, 2016 Share Posted October 16, 2016 On 05.10.2016 at 5:04 AM, ScottHansen said: Hi, sorry for all the trouble logging in. We are not intentionally blocking you. Could you please try and connect again without the VPN and then post your log file? my log client_log.txt Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-825727 Share on other sites More sharing options...
poopokc Posted October 17, 2016 Share Posted October 17, 2016 Да, у меня есть такая же проблема тоже, я покупаю не голодают вместе , чтобы играть с моим другом , и у нас есть такая же проблема подключения, пытался запустить игру от имени администратора, попытался отключить межсетевой экран, антивирус, ничего не помогает . Я из Укр, Одессы . Вот мой файл журнала client_log.txt Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-826081 Share on other sites More sharing options...
Developer nome Posted October 18, 2016 Developer Share Posted October 18, 2016 First. please try going to https://login.kleientertainment.com/HealthCheck in your browser. You should see "OK". If you do and the game still isn't working, please send your client log to support. If not, first step is to figure out why you're not going to the right place. Find out what IP you're going to - if it's not google cloud or AWS, your connection is being hijacked by something (maybe a virus, maybe antivirus, maybe a weird ISP thing?) We'll have to figure that out based on what non-Klei server you're being sent to (for example, one of the above posters had a traceroute that pretty strongly pointed to antivirus as the cause). OpenDNS and Google DNS (8.8.8.8) are good things to try if you're having problems. If they help, you can either leave them in place or use that information to help figure out what was wrong with your original DNS settings. Sorry for the inconvenience folks! Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-826586 Share on other sites More sharing options...
MNikitozzz Posted October 21, 2016 Share Posted October 21, 2016 Connection to Klei failed. Help me to fix this. Nothing helps. Ukraine client_log.txt Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-827933 Share on other sites More sharing options...
CarlZalph Posted October 21, 2016 Share Posted October 21, 2016 20 minutes ago, MNikitozzz said: client_log.txt Same here, and that's a 500 internal server error so it's out of our hands 'til Klei fixes that. See: Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-827939 Share on other sites More sharing options...
FreyaMaluk Posted October 21, 2016 Share Posted October 21, 2016 On 10/18/2016 at 7:04 PM, nome said: First. please try going to https://login.kleientertainment.com/HealthCheck in your browser. You should see "OK". If you do and the game still isn't working, please send your client log to support. If not, first step is to figure out why you're not going to the right place. Find out what IP you're going to - if it's not google cloud or AWS, your connection is being hijacked by something (maybe a virus, maybe antivirus, maybe a weird ISP thing?) We'll have to figure that out based on what non-Klei server you're being sent to (for example, one of the above posters had a traceroute that pretty strongly pointed to antivirus as the cause). OpenDNS and Google DNS (8.8.8.8) are good things to try if you're having problems. If they help, you can either leave them in place or use that information to help figure out what was wrong with your original DNS settings. Sorry for the inconvenience folks! mine is ok and client_log.txt germany Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-827946 Share on other sites More sharing options...
Michi01 Posted October 21, 2016 Share Posted October 21, 2016 Seems to be happening to a bunch of people, some that I know are from Europe but Asparagus who isn't also mentioned it in a status update Link to comment https://forums.kleientertainment.com/forums/topic/70652-dont-starve-together-connection-to-klei-failed/page/4/#findComment-827948 Share on other sites More sharing options...
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