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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

cezarica

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  1. Try CarlZalph's second solution in the post Lumina linked.
  2. Complicated? No, not at all. There are two easy ways to get a unique Klei ID from someone: 1. Ask the user to press "Backspace" on his keyboard and on the bottom right corner will see his KU_xxx unique id and note it down with upper and lower case characters then press "Backspace" again so the debugging info disappears. 2. You both get into a public or any server and ask him to say something in chat. Then go to My Documents\Klei\DoNotStarveTogether\ and open up client_chat_log.txt file with Notepad. You should see his KU_xxx unique id there.
  3. You should have posted this in [Don't Starve Together] Dedicated Server Discussion, but I guess a moderator will move it later on. Anyway, usually the CPU usage is the culprit, but I don't get it how with an i7 with 8 core you start running into issues at day 150, while I got an i5-2400 CPU @ 3.10GHz (4 core/4 threads) and got it without much and fuss to day 2k (we reset usually around this time), no mods, world set to endless default, 12 slots and tick rate set to 60. Had 8-10 players online at the same shard (up or in caves) and nobody complained about slowdowns or rubber-banding. Sadly the DST server as stands right now doesn't know how to take full advantage of CPU's with multiple cores or the features they got, so one core will be used for Master (over world) and one for Caves. How much RAM do you have? What operating system?
  4. I need help with: No Silver Linings, Master Chef and Bake Boss. Need to unlock recipes: 59, 64, 66 and got a question mark on 4, 13, 17, 27, 28, 29, 30, 32, 39, 40, 41, 42, 44, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 60, 61, 63 and 67. Steam profile.
  5. Poor Woodie [DST Skin]

    Would have been a lot easier if you would have opened a ticket than pointing him to Bug Tracker, not even to DST's Bug Tracker. Anyway, I did it and opened this ticket mainly cos I'm a Woodie fan and just got that skin with spools.
  6. Woodie's beard

    Behold the Mighty Beard! This has been discussed here
  7. I get it, everyone is hyped about the upcoming event but for Pete's sake give it a rest with the poitless memes and chit-chat... Please? Thank you!
  8. Shameless mod plug to his menu pack. xD
  9. You where right, there's something if you apply a bit of hue/saturation you get something: Pardon my lack of skill to get this any better...
  10. Actually Wendy is looking at the amulet or whatever you want to call it that's on the goat's chest. The goat itself seems like the keeper of the world protecting others by cooking stuff, hence the statue depicting a goat at the start of the movie. That old boar gives Wilson a key for the portal to go into Hamlet world.
  11. Victorian Skins

    This sums all nicely! xD
  12. Can a moderator please lock this topic to prevent further bumps? I have been baited here for far too many times thinking that there's a new update that I missed and realize it's just an old bug fix topic that has been bumped over and over again, basically adding insult to the injury. Please? Thanks.
  13. What Mikessnow suggested is already implemented with a few mods in the workshop. Just do a quick workshop search and you will find some. Anyway, an easy 3 steps solution would be: 1. Don't play on official servers that are known for not being monitored by anyone. Never! Instead play on community dedicated servers that show signs of an administrator presence, or at least are known to take actions against a player if given some sort of fool-proof evidence to backup your claims. 2. See point above. 3. See point above. Jokes aside, if you have solid evidence (like a good screenshot with actual burning, smashing, whatever) and would like to share that information with the community then I would gladly take those details and share them outside the forums (cos naming and shaming isn't allowed in here) with other members of the community that are interested in preventing such actions happen on their servers as well, thus ruining the fun of playing the game for more people. @Mencken : What you are suggesting is called PvP where griefing is allowed.
  14. Stop being so narrow minded and blame your goverment for this not someone that refuses to give out access to your PRIVATE conversations just cos they made a new rule and everyone must obey else get blocked. It's simple as that.