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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Aug 14th We aren't going to be able to start taking claims today - we just got the valid codes from 505 that we need to verify vouchers given on receipts and we can't process claims until those are processed and there are quite a few of them - so it's going to take several hours to process. .  We anticipate that if all goes well, things should be ready within the next couple days. Sorry for the delay, we want to make sure that this system goes smoothly for those affected by this issue. Aug 9th Hey Everybody. We are just about ready to start replacing discs, so I want to give you a quick update on how this will work. Purchasers in North America that were given digital codes either from us or on their receipt will be able to use their codes on our store to order a new full retail boxed copy of the game including controller skin. We will be handling these replacements ourselves as we do not have an adequate distribution channel to send to SIEE players outside of North America.  North American players who purchased after 4/26/2018 should already have this code on the bottom of their receipt. If you purchased before this date and do not have a code yet, check out this page for directions on getting your code.  SIEE Players outside of North America will need to use a different process to claim a replacement through 505 directly we will have details on that soon.  We are making sure everything is in order right now and expect to go live with disc replacements on 8/14 and will post here with more info.    Aug 7th
      The discs are now in our possession so we can get moving on sending out replacements. I know this has taken way too long to get resolved, we have been doing literally everything we can to push this along as much as we can. Now that we have those discs we can get you all fixed up.  We're finalizing things on our end but we're no longer dependent on 505 to resolve this end of the issue. We are finalizing our process for getting replacement orders processed and we anticipate that we will start this process sometime this week.  July 9th
      We are still waiting on 505 and waiting for them to send us discs.  June 6th
      We've reached out to 505 again.  We are extremely limited in what we can do in all of this, all we can really do is ask what happens next and relay the information we are given.  So far, the information we have been given at this point hasn't really panned out as it was supposed to, so I hesitate to post any more information as it's proven to be unreliable.  I'll post more when I have more.  Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.  Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

cezarica

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Everything posted by cezarica

  1. A friend of mine @mcadjo found a tentacle pillar that leads towards the atrium and can't be jumped into but only inspected, as if the two are out of sync or something. It used to work and we had a griefer and had to rollback. He says that the two where open at the time of the rollback. Is there something that we can do about it? Don't get any console messages or errors..
  2. Tentacle pillar

    @__IvoCZE__ The prefab is tentacle_pillar and I saw the same code on the Wiki. That was the last option we didn't try. Thanks, will give it a try later a bit. Edit: We tried this and worked like a charm. Was thinking the tentacle and wormhole behave differently but looks like it's the same thing. Thanks for pointing to that and help us fix it! Woohoo! @Ressayez I looked up your forum name on Steam Profile search and got no results, searched for it in the blacklist I maintain and also didn't find any results so send me a PM with your unique Klei ID (KU_xxx) and steam profile id (because some people prefer to set bans on steam id than klei unique id) and I will have a look why, by who and where you've been banned. And from there onward will see what can be done.
  3. Tentacle pillar

    We stopped/started the DST servers, killed the tentacle 2-3 times already and nothing seems to change. Other big tentacles work normally, but this one that is tied to the one close to atrium doesn't work, only lets you inspect.
  4. You installed the 32 bit and 64 bit dependencies shown in the first linux guide?
  5. If your the PC/server that is running the DST server is behind a router then on the router set a port-forward towards that PC/Server IP on the ports you set in Master/server.ini and Caves/server.ini at the server_port variable. For example in Master/server.ini I have 11002 and in Caves/server.ini i have 10003 so set a port-forward on my router towards the IP of the server that runs the DST server and in-game browser shows it's ping instead of ???, meaning couldn't be defined cos can't reach the server on any of the master/caves ports. Edit: I run the dedicated DST server from a Linux server. If you host your DST server then start the server and then look at Master/server_log.txt file after a line like and ServerPort: xxx then do the same for Caves/server_log.txt and port-forward those two.
  6. The c_reset() and c_regenerateworld() that you gave as examples come with the game and can be found in the steamapps/DST/data/scripts/consolecommands.lua You have 3 options here: 1. Create a customcommands.lua inside your Master/Caves folders and add a blank function for c_reset() like function c_reset() end and see if it works, as in if you issue c_reset() nothing happens. If it works then copy the function that you can find in consolecommands.lua and change it in customcommands.lua to suit your needs. 2. If first fails then you can change the consolecommands.lua directly and copy it over after each time you do an update. 3. Better pick your admins.
  7. I saw your: pid() { pid="" if [ -n "${1}" ]; then pid=`ps ax | grep -v grep | grep -i SCREEN | grep ${BIN_FILE_NAME} | grep ${1} | awk '{print $1}'`; fi } function and you realize that you don't need to do ps ax and only ps x will suffice? That's because that a stands for all and you don't need that. I took a different approach and used screen -list instead: steam@Delta:~$ screen -list | grep DST_M | cut -d "." -f1 | sed -e 's/^[ \t]*//' 6089 basically turning your function into: pid() { pid="" if [ -n "${1}" ]; then pid=`screen -list | grep ${1} | cut -d "." -f1 | sed -e 's/^[ \t]*//'`; fi } What's with the -threaded_render -threaded_physics arguments? Do they help with anything?
  8. Another option would be to set max_snapshots (default is 5) equal to 50 or something and in these 50 days (6 hours 40 minutes) of play time you got plenty of time to explore the entire world and decide if it's work keeping a backup or not. If you want to save it just backup the 0000000000 (or it's 0000000001? not sure, first file of around 2.5MB in size anyway) file from Master/save/session/<whatever folder you got in here> (for example I got 6474E1588AAF65D6) and Save/save/session/<whatever folder you got in here>. When decide to start over just stop the servers (Master and Caves), delete ALL files and folders in the save/session/<whatever folder you got in here> from Master and Caves, put back the two files you backed-up for Master and Caves and start the servers and should have the world back at day 1 without anyone having a character in the world.
  9. Hi, i got a server only mod (No F&F by CarlZalph) that players shouldn't know about (else defeats it's purpose), so looked at: and with this info in mind compared with the mod settings: client_only_mod = false all_clients_require_mod = false server_only_mod = true but the server still shows up as modded. Is there something I'm missing or it's impossible to have server only mods without making your server show as modded? Edit: It's a Linux dedicated server if matters.
  10. Try CarlZalph's second solution in the post Lumina linked.
  11. Complicated? No, not at all. There are two easy ways to get a unique Klei ID from someone: 1. Ask the user to press "Backspace" on his keyboard and on the bottom right corner will see his KU_xxx unique id and note it down with upper and lower case characters then press "Backspace" again so the debugging info disappears. 2. You both get into a public or any server and ask him to say something in chat. Then go to My Documents\Klei\DoNotStarveTogether\ and open up client_chat_log.txt file with Notepad. You should see his KU_xxx unique id there.
  12. You should have posted this in [Don't Starve Together] Dedicated Server Discussion, but I guess a moderator will move it later on. Anyway, usually the CPU usage is the culprit, but I don't get it how with an i7 with 8 core you start running into issues at day 150, while I got an i5-2400 CPU @ 3.10GHz (4 core/4 threads) and got it without much and fuss to day 2k (we reset usually around this time), no mods, world set to endless default, 12 slots and tick rate set to 60. Had 8-10 players online at the same shard (up or in caves) and nobody complained about slowdowns or rubber-banding. Sadly the DST server as stands right now doesn't know how to take full advantage of CPU's with multiple cores or the features they got, so one core will be used for Master (over world) and one for Caves. How much RAM do you have? What operating system?
  13. I need help with: No Silver Linings, Master Chef and Bake Boss. Need to unlock recipes: 59, 64, 66 and got a question mark on 4, 13, 17, 27, 28, 29, 30, 32, 39, 40, 41, 42, 44, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 60, 61, 63 and 67. Steam profile.
  14. Woodie's beard

    Behold the Mighty Beard! This has been discussed here
  15. Poor Woodie [DST Skin]

    Would have been a lot easier if you would have opened a ticket than pointing him to Bug Tracker, not even to DST's Bug Tracker. Anyway, I did it and opened this ticket mainly cos I'm a Woodie fan and just got that skin with spools.
  16. I get it, everyone is hyped about the upcoming event but for Pete's sake give it a rest with the poitless memes and chit-chat... Please? Thank you!
  17. Shameless mod plug to his menu pack. xD
  18. Actually Wendy is looking at the amulet or whatever you want to call it that's on the goat's chest. The goat itself seems like the keeper of the world protecting others by cooking stuff, hence the statue depicting a goat at the start of the movie. That old boar gives Wilson a key for the portal to go into Hamlet world.
  19. Victorian Skins

    This sums all nicely! xD
  20. Can a moderator please lock this topic to prevent further bumps? I have been baited here for far too many times thinking that there's a new update that I missed and realize it's just an old bug fix topic that has been bumped over and over again, basically adding insult to the injury. Please? Thanks.
  21. it's safe to assume by now he knows that very well. xD
  22. @Cryingsin21 & @fimmatek Judging from past events actually tomorrow is March 1st at Klei. I know, it sounds dumb and it's difficult to understand but this is what I have experienced a couple of times already and I'm like 8 hours ahead of them, time frame speaking,