Marco BR Posted March 25, 2021 Share Posted March 25, 2021 I have already redeemed two items while watching the twitch, but I didn’t receive them in the game, and they are not in my inventory here in the klei account. @CharlesB @PeterA Link to comment Share on other sites More sharing options...
Mj- Posted March 25, 2021 Share Posted March 25, 2021 They will be added with the next update as usual. Link to comment Share on other sites More sharing options...
Marco BR Posted March 25, 2021 Author Share Posted March 25, 2021 15 minutes ago, Mj- said: They will be added with the next update as usual. I imagined it, but the other times the items appeared in my transaction history here on klei account Link to comment Share on other sites More sharing options...
Developer PeterA Posted March 25, 2021 Developer Share Posted March 25, 2021 2 hours ago, Marco BR said: I imagined it, but the other times the items appeared in my transaction history here on klei account With the new system, the items won't appear on the account page until after you open them in-game. You might want to try re-linking your klei account to twitch. We're double checking, but the items should have been added to console already. Link to comment Share on other sites More sharing options...
GelatinousCube Posted March 26, 2021 Share Posted March 26, 2021 I'm getting the same issue, I got the first drop and nothing appears ingame or in my account item list. Link to comment Share on other sites More sharing options...
Marco BR Posted March 26, 2021 Author Share Posted March 26, 2021 1 hour ago, PeterA said: With the new system, the items won't appear on the account page until after you open them in-game. You might want to try re-linking your klei account to twitch. We're double checking, but the items should have been added to console already. I've tried to disconnect and reconnect several times and it didn't work ... I had already received all the other previous drops without any problem ... but this one is as if it didn't exist in my game for Twitch, I already won all And In game, nothing Link to comment Share on other sites More sharing options...
NewVegasRemnant Posted March 26, 2021 Share Posted March 26, 2021 Are Drops only claimable once per Twitch account? I had my console account linked but they went to my PC account instead even though my console account was & had been linked to my Twitch account since the Crystalline collection, I unlinked and relinked my console account again and I can't get the drop timers to start for my console account since I had already claimed for my PC account Link to comment Share on other sites More sharing options...
GelatinousCube Posted March 26, 2021 Share Posted March 26, 2021 1 hour ago, PeterA said: With the new system, the items won't appear on the account page until after you open them in-game. You might want to try re-linking your klei account to twitch. We're double checking, but the items should have been added to console already. Yeah I just removed and then relinked my klei account to my twitch account and that didn't fix anything unfortunately Still not in my item inventory or appearing in game. Link to comment Share on other sites More sharing options...
BeeClops Posted March 26, 2021 Share Posted March 26, 2021 same issue, I have claimed all 3 on twitch, yet got neither in game inventory. Twitch account says it's connected, rewards page says my account is linked, and I have used it successfully in the past. Link to comment Share on other sites More sharing options...
derbaron187 Posted March 26, 2021 Share Posted March 26, 2021 i have the same problem i claimed the first 2 but still nothing appears on my account Link to comment Share on other sites More sharing options...
ViCiOuS-V. Posted March 26, 2021 Share Posted March 26, 2021 I'm having this issue as well. Link to comment Share on other sites More sharing options...
RudSan Posted March 26, 2021 Share Posted March 26, 2021 Same Issue here. I tried to unlink my account in both, klei and twitch and it didn't work either. I've also claimed the three drops. Link to comment Share on other sites More sharing options...
Spookyyy Posted March 26, 2021 Share Posted March 26, 2021 15 hours ago, PeterA said: With the new system, the items won't appear on the account page until after you open them in-game. You might want to try re-linking your klei account to twitch. We're double checking, but the items should have been added to console already. Guys the skins are not working on play station. I unlinked and linked my account again and im claiming skins that arent even showing on the “transaction” page or in game on my console. Link to comment Share on other sites More sharing options...
SolaFide83 Posted March 26, 2021 Share Posted March 26, 2021 I'm seeing the same issue. I allegedly have claimed all the drops this week according to my Twitch account. However, nothing is showing on my transaction page for these drops. I tried disconnecting and reconnecting accounts both from Twitch's side and from Klei's but no luck. Link to comment Share on other sites More sharing options...
Developer PeterA Posted March 26, 2021 Developer Share Posted March 26, 2021 Thanks for the report everyone. We tracked down the problem. The items are on console already but a bug snuck in causing them to not be granted properly on console. We're working on a fix and that should be available next week. Link to comment Share on other sites More sharing options...
Developer PeterA Posted March 26, 2021 Developer Share Posted March 26, 2021 I spoke too soon, we found a workaround from our inventory servers so this should be working for you now! Link to comment Share on other sites More sharing options...
GLERMZ Posted March 26, 2021 Share Posted March 26, 2021 38 minutes ago, PeterA said: I spoke too soon, we found a workaround from our inventory servers so this should be working for you now! Yap, i've got replies from console players who got it, so i guess they dont have to re-watch for them which is awesome. Link to comment Share on other sites More sharing options...
Marco BR Posted March 26, 2021 Author Share Posted March 26, 2021 16 minutes ago, GLERMZ said: Yap, i've got replies from console players who got it, so i guess they dont have to re-watch for them which is awesome. I was on your live yesterday and I told you it wasn’t working on PlayStation Link to comment Share on other sites More sharing options...
NewVegasRemnant Posted March 26, 2021 Share Posted March 26, 2021 I just got it on my PS4 account, thank you all so very much! & Marco, just keep logging in and out until you get them, that's how I just did it Link to comment Share on other sites More sharing options...
GLERMZ Posted March 26, 2021 Share Posted March 26, 2021 5 minutes ago, Marco BR said: I was on your live yesterday and I told you it wasn’t working on PlayStation yeah i know, i told everyone it wasn't working for consol after your report. Just pointing that Klei's workaround worked. Everyone who actually watched the 6 hours and claimed and didnt had it before got it. That was all i was saying marco Link to comment Share on other sites More sharing options...
Developer PeterA Posted March 26, 2021 Developer Share Posted March 26, 2021 Thanks for confirming! I can rest easy this weekend knowing that you guys got your items Link to comment Share on other sites More sharing options...
Marco BR Posted March 26, 2021 Author Share Posted March 26, 2021 2 minutes ago, PeterA said: Thanks for confirming! I can rest easy this weekend knowing that you guys got your items They never let us down, you guys are amazing, thank you very much Link to comment Share on other sites More sharing options...
Take_Off_Hoser_ Posted March 26, 2021 Share Posted March 26, 2021 Just got mine too Link to comment Share on other sites More sharing options...
GelatinousCube Posted March 27, 2021 Share Posted March 27, 2021 Mine worked earlier today =D Link to comment Share on other sites More sharing options...
BeeClops Posted March 27, 2021 Share Posted March 27, 2021 Yup, we fine Thanks, it would've been a sad weekend otherwise Link to comment Share on other sites More sharing options...
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