DwerBomb Posted November 19, 2017 Share Posted November 19, 2017 Hey, been a long time since I posted on the forums. So, I bought the full pack of skins for my girlfriend, thinking I could trade them. I then realised forge items can't be traded. Will the bought skins become tradable after the event thought? Or is there an alternative way to transfer my skins to her? thank you for your time Link to comment Share on other sites More sharing options...
orian34 Posted November 19, 2017 Share Posted November 19, 2017 I don't think so. Link to comment Share on other sites More sharing options...
MrDeepDarkmind Posted November 19, 2017 Share Posted November 19, 2017 @DwerBomb I would love if they can become tradable and not marketable but it be nice to be tradable tbh don't think its going to be so that kind of sucks Link to comment Share on other sites More sharing options...
Soulk Posted November 19, 2017 Share Posted November 19, 2017 4 hours ago, DwerBomb said: Hey, been a long time since I posted on the forums. So, I bought the full pack of skins for my girlfriend, thinking I could trade them. I then realised forge items can't be traded. Will the bought skins become tradable after the event thought? Or is there an alternative way to transfer my skins to her? thank you for your time maybe you can ask for refund and rebuy on her account? or send a ticket for this? Link to comment Share on other sites More sharing options...
DwerBomb Posted November 19, 2017 Author Share Posted November 19, 2017 5 hours ago, Jurgens said: maybe you can ask for refund and rebuy on her account? or send a ticket for this? Where should I contact for that? Link to comment Share on other sites More sharing options...
Soulk Posted November 19, 2017 Share Posted November 19, 2017 33 minutes ago, DwerBomb said: Where should I contact for that? At support, bottom of the page it says Contact Us. Here is the link: http://support.kleientertainment.com/ And here what you exactly need: http://support.kleientertainment.com/customer/en/portal/articles/1695543-exchanges-returns-or-refunds Link to comment Share on other sites More sharing options...
Soulk Posted November 20, 2017 Share Posted November 20, 2017 @DwerBomb where you able to solve your thing? Link to comment Share on other sites More sharing options...
DwerBomb Posted November 20, 2017 Author Share Posted November 20, 2017 4 hours ago, Jurgens said: @DwerBomb where you able to solve your thing? Had to go to bed, sent the email now Link to comment Share on other sites More sharing options...
minespatch Posted November 20, 2017 Share Posted November 20, 2017 This will be a nice feature in the future. Something for future events. Link to comment Share on other sites More sharing options...
DwerBomb Posted November 21, 2017 Author Share Posted November 21, 2017 Still no reply edit: I sent a new email in with more informations in case that fails, how can I ask for a refound? Link to comment Share on other sites More sharing options...
Soulk Posted November 21, 2017 Share Posted November 21, 2017 10 hours ago, DwerBomb said: Still no reply edit: I sent a new email in with more informations in case that fails, how can I ask for a refound? They usually take some time to answer. Link to comment Share on other sites More sharing options...
DwerBomb Posted November 22, 2017 Author Share Posted November 22, 2017 still no reply @JoeW, sorry for the tag, but was my email received or did i mess up with the reply? Link to comment Share on other sites More sharing options...
JoeW Posted November 22, 2017 Share Posted November 22, 2017 It's in our system, not sure how long it will be before Jan gets to it. But I can tell you here that we can't currently issue refunds for skins purchases, we aren't setup for it yet; but we plan on getting it together for the next event. Link to comment Share on other sites More sharing options...
Dreamscape18459 Posted November 23, 2017 Share Posted November 23, 2017 1 hour ago, JoeW said: the next event. I like this part of your post. =) Could Klei add some sort of gifting system to the store? It would be nice if we could somehow buy Klei store items, "wrap" them and gift them to another player. We can gift other users tradeable skins as they are tradeable but the Klei store skins not being tradeable prevents this. (Referring to Steam of course I don't know if XBOX/PS4/Tencent skins are tradeable.) Link to comment Share on other sites More sharing options...
DwerBomb Posted November 23, 2017 Author Share Posted November 23, 2017 Got the reply, thank you for the support Link to comment Share on other sites More sharing options...
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