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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

DwerBomb

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About DwerBomb

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  1. Congratulations on the release!
  2. Geni's Random Art thread

    Wow! You've improved so much geni!
  3. That's so sweet, thank you!
  4. DragonMage's Drawing Pad

    Awwww
  5. Wave after Wave

    "WE LEAVE WHEN EVERYONE OK. NIGHT, SOON, WE REST HERE!"
  6. Wave after Wave

    Jaw screams and punches the bird
  7. IMG_9417.JPGHey what's up guys

    Ive been on the forums for a loooong time...and I feel like it's time for a face reveal

    Im very shy so doing this feels weird but I hope you may enjoy seeing the face in front of this monitor 

    so

    here it goes

     

     

     

     

    IMG_9416.JPG

     

     

     

    pleade do nt swear on my profile thanks

    1. DragonMage156

      DragonMage156

      Aw, you can like a cute lil baby face (wait, is that offensive :? )

  8. ~The Circus~

    Slime drools thinking about noodles She really likes garbage spaghetti, pasta found in trash. Mmm ravioli
  9. I'm not sure if you remember me or not, but hows it been?

    1. Donke60

      Donke60

      your from the archives
      hello you don't know me but I know you a little

      I'm the self proclaimed leader of the cult of Wes
      and look forward to seeing you more!

    2. DwerBomb

      DwerBomb

      SUP MY TPCT 

      Been a while! Been alright! What about you?

      We got a forums discord now!

  10. ~The Circus~

    *sliiiiiiiiiiiimes through the hallway*
  11. Wave after Wave

    Jaw realises he shouted a bit too much and says more quietly "SORRY"
  12. ~The Circus~

    Slime snail follows
  13. Wave after Wave

    Jaw smiles happily at the crew, before remembering about the bleeding Trevor. "HOW HELP PUT LEG BACK IN FISHER MAN????" he shouts His voice has also been louder than ever with the fact that he's now huge
  14. Wave after Wave

    (There are no limpet rocks, I posted the map on the discord. There are, however, fishes and algae around the island (which I didn't draw on the map))
  15. Wave after Wave

    [I wanted to make a better time skip post but this one will have to do] [also @Youknowwho what are your characters doing? I will just suppose that Trever and Noctimus are on Jaw for now] After swimming in a random direction, Jaw finally chooses a direction to swim in the moment he spots an island, Luckily for the crew there were no monsters in the sea and the big waves were blocked by Jaw's head fin. Only wind was a problem to them, but it was bearable. Eventually the two "ships" and Otto reach the shore of this new island, peculiar with its rocky, magmatic turf. The shore is pretty empty except for some scattered rocky mounds and minerals laying on the ground here and there. Jaw bumps his head against the shore before grabbing onto it with his paws. "ISLAND! YOU CAN GET DOWN NOW!"