FreyaMaluk Posted October 21, 2016 Share Posted October 21, 2016 13 minutes ago, Michi01 said: Seems to be happening to a bunch of people, some that I know are from Europe but Asparagus who isn't also mentioned it in a status update not exclusively... some people in latinamerica too.. Link to comment Share on other sites More sharing options...
TemporaryMan Posted October 21, 2016 Share Posted October 21, 2016 ...and in Eastern Canada. Now that I think about it, I wonder if this is related to that cyber attack that shut down several other sites on the East Coast? There's a handful of other sites I can't connect to today, and Steam trades aren't going through. Maybe our connection to Klei depended on some of the affected infrastructure? A DNS server, maybe? Link to comment Share on other sites More sharing options...
Lumina Posted October 21, 2016 Share Posted October 21, 2016 According to this topic It seems to be related. Link to comment Share on other sites More sharing options...
TemporaryMan Posted October 21, 2016 Share Posted October 21, 2016 I'll take your word for it. Clicking that link gets a server error. Link to comment Share on other sites More sharing options...
Lumina Posted October 21, 2016 Share Posted October 21, 2016 11 minutes ago, TemporaryMan said: I'll take your word for it. Clicking that link gets a server error. 1 hour ago, JoeW said: The issue is related to the widespread DDOS: http://arstechnica.com/security/2016/10/dos-attack-on-major-dns-provider-brings-internet-to-morning-crawl/ We have a fix incoming. Here is the quote Link to comment Share on other sites More sharing options...
RobertoRezende Posted October 23, 2016 Share Posted October 23, 2016 It is happening again Link to comment Share on other sites More sharing options...
Serjulios Posted November 9, 2016 Share Posted November 9, 2016 40 days witout playing Link to comment Share on other sites More sharing options...
Alexellon21 Posted November 9, 2016 Share Posted November 9, 2016 I can use google 195.49.204.82 Game doesn't Login Link to comment Share on other sites More sharing options...
ipunch Posted November 15, 2016 Share Posted November 15, 2016 Hello everyone. Can anyone help me to fix the same issue please? Here are some info: Dear @nome "ping login.kleientertainment.com" ip 130.211.37.181 client_log.txt Link to comment Share on other sites More sharing options...
Black_wolf_85 Posted November 23, 2016 Share Posted November 23, 2016 "Connection to Klei Failed" Pls fix my bug. client_log.txt Link to comment Share on other sites More sharing options...
ipunch Posted November 24, 2016 Share Posted November 24, 2016 Klei support works well... Link to comment Share on other sites More sharing options...
SantoD1ablo Posted November 30, 2016 Share Posted November 30, 2016 "Connection to Klei Failed" Pls help. client_log.txt Link to comment Share on other sites More sharing options...
Developer nome Posted November 30, 2016 Developer Share Posted November 30, 2016 9 hours ago, SantoD1ablo said: "Connection to Klei Failed" Pls help. [00:01:28]: CURL ERROR: (login.kleientertainment.com) Failed to connect to login.kleientertainment.com port 443: Timed out [00:01:28]: [0] Account Failed (3): "" Are you able to visit https://login.kleientertainment.com/HealthCheck in your browser? Link to comment Share on other sites More sharing options...
QmisMan Posted December 3, 2016 Share Posted December 3, 2016 Pls, help me. Connection to Klei Failed. HealthCheck - 403 Forbidden my ip - 178.34.158.152 client_log.txt Link to comment Share on other sites More sharing options...
ThemInspectors Posted December 5, 2016 Share Posted December 5, 2016 I Can get to the heath check, ping, Although when I try to connect this is what i get in my syslog (running ubuntu 17.04 dev branch) https://paste.ubuntu.com/23581498/ Client log http://paste.ubuntu.com/23581507/ ping: http://paste.ubuntu.com/23581513/ (recursive) My ip is 108.173.7.169 in Western Canada Link to comment Share on other sites More sharing options...
Developer nome Posted December 7, 2016 Developer Share Posted December 7, 2016 First paste says you can't resolve login.kleientertainment.com - so there's your problem. Second one says you also can't resolve s3.amazonaws.com, which means the problem doesn't have anything to do with Klei's servers. Let me know if you find anything that needs our attention. Link to comment Share on other sites More sharing options...
nekitos135323 Posted December 26, 2016 Share Posted December 26, 2016 Pls, help me. Connection to Klei Failed. HealthCheck - 403 Forbidden my ip : 185.104.92.203 client_log.txt Link to comment Share on other sites More sharing options...
12512dfdsgs112 Posted December 26, 2016 Share Posted December 26, 2016 Help! Connection to Klei failed!! From Crimea My IP 185.104.92.203 Link to comment Share on other sites More sharing options...
fractaltree Posted December 28, 2016 Share Posted December 28, 2016 Connection to Klei Failed.HealthCheck - 403 ForbiddenCrimea, Sevastopol client_log.txt Link to comment Share on other sites More sharing options...
Hanawaro Posted January 16, 2017 Share Posted January 16, 2017 Connection to Klei Failed.HealthCheck - 403 ForbiddenCrimea, Simferopol It's my IP adress: 188.191.20.70 Link to comment Share on other sites More sharing options...
Zelight0652 Posted January 27, 2017 Share Posted January 27, 2017 "Connection to Klei Failed". Please help me. Ps Im from Crimea, Simferopol client_log.txt Link to comment Share on other sites More sharing options...
Dmytri Posted January 27, 2017 Share Posted January 27, 2017 "Connection to Klei Failed" From Crimea, Sevatopol Please, help.. client_log_2017-01-28-01-59-40.txt Link to comment Share on other sites More sharing options...
Smetanlol Posted January 30, 2017 Share Posted January 30, 2017 So due to canadian law and sanctions against Crimea, no legal online services from Klei till sanctions are lifted. I would recomend all of you to use vpn software and play lan together. Link to comment Share on other sites More sharing options...
Zelight0652 Posted February 1, 2017 Share Posted February 1, 2017 Can i take back my money? Link to comment Share on other sites More sharing options...
JoeW Posted February 1, 2017 Share Posted February 1, 2017 Sure: http://support.kleientertainment.com/customer/portal/articles/search?q=refund Link to comment Share on other sites More sharing options...
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