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Funko Pops from Rockfile Retail (Scott Hamilton)


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Guys, I faced one dilemma.
Did some of you have ordered figures from this site? Official Klei's Twitter page reposted post about pre-order figures from this person and, unfortunately, I become his costumer. 
I did my order at the beggining of November, but I have never recieved my Funko yet. Scott said that it's still not coming to him, but he saying it for a long time. 
I want to ask you about this situation, because my friend have never recieved figure too, so maybe you have the same problem. 

P.S.  I'm so sorry for my English, I'm from Russia XD 

26 minutes ago, HeatAndRun said:

Greetings fellow costumer, I ordered funko figure right there too. I've learned about Patient and Control my inner fury since I've ordered those goods.

I'm really sorry about it. Did you asked him about delay? He said me that Finko will come *very soon* about I don't believe him. 

25 minutes ago, woofkid said:

I'm really sorry about it. Did you asked him about delay? He said me that Finko will come *very soon* about I don't believe him. 

Well, he said 'Funko pop is responsible for the delay of delivery, and the order of priority of rockfile is low because rockfile is a small retail mall. I'll do my best to deliver goods within February.' So.. yup. We still need to wait up to 2 weeks, maybe even a little more.

1 hour ago, HeatAndRun said:

Well, he said 'Funko pop is responsible for the delay of delivery, and the order of priority of rockfile is low because rockfile is a small retail mall. I'll do my best to deliver goods within February.' So.. yup. We still need to wait up to 2 weeks, maybe even a little more.

He said it thousand times. I don't believe him. It's so sad that he wouldn't do full refund if I will refuse my order.
He blocked my friend on Twitter just because of she asked about list with information about coming figures. It's insane. 

1 hour ago, bloopbloo said:

I ordered from him too back in November too. I just told him to refund my order and he did.

Really? It was a full price? I thought that he refunding just part of full cost.
We saw tweets from other users that he didn't gave money back to them. 

9 hours ago, woofkid said:

Really? It was a full price? I thought that he refunding just part of full cost.
We saw tweets from other users that he didn't gave money back to them. 

He refunded part of the original price since it was over the 14-day fee thing in his TOS. But yeah I got my funko pack from amazon in less than a week from the funko store.

9 hours ago, SinancoTheBest said:

Next time try Amazon, they proved really convenient to me. My Wilson funko even got stuck in customs for some reason and they helped get him out without even asking any price.

Yeah, I wanted to use Amazon but pre-order was over at that time. And just because Klei did repost I decided to trust Scott.

2 hours ago, bloopbloo said:

He refunded part of the original price since it was over the 14-day fee thing in his TOS. But yeah I got my funko pack from amazon in less than a week from the funko store.

Agh. It's so unfair. We don't get our figures, but we need to give to him the part of money. 

On 21.02.2019 at 11:38 PM, minespatch said:

This sounds wrong.:wilsondisagreeable:

Not to the op and customers but the retailer. I'm not liking what I'm reading here. Good luck guys.

Thank you! He said that Funko will come today, so I really hope that it's true... 

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