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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

HeatAndRun

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About HeatAndRun

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  1. Tournament Strategies

    Yup, there's no reason to share strategies sadly. It's competitive contents.
  2. Huh? It shouldn't be..

    Klei fixed this! Huge appreciate!
  3. Huh? It shouldn't be..

    It's not weird that you could use those skins, because the problem is at my personal account information in Klei skin server, not yours.
  4. Huh? It shouldn't be..

    So, well, I can't use some of my skins, it might happened after I've joined the Gorge beta. Those skins in the pictures are the list of skins I can't use right now. It's a bug, definitely. And it seems this bug is related to Klei item server, not my game file. I verified game cache, deleted DoNotStarveTogether file, but it didn't work.
  5. I can't use my skins I have. maybe this problem happened after my beta engagement.. I deleted DST file in steamapps, and DoNotStarveTogether(in Klei folder), but It didn't work. my case is very similar to these cases : and this is my steam profile : https://steamcommunity.com/id/geneticKoreanAMG little more about : https://steamcommunity.com/sharedfiles/filedetails/?id=1416950951 but strangely when I'm host, I can use those skins. this problem occurs when I'm not host. I think maybe something happened in Klei inventory server when I've engaged in Gorge beta.. currently I can't use skins like : dragonfly backpack, archway portrait, sleepy emote, yawn emote(although I collected all skins It required), jagged wood armor, gladiator wilson, tuxedo, culinarian wilson(?! it's even free for all now!!), pugilist's overcoat, GoH wendy, Victorian webber, tragedienne costume, all top hat skins, etc. those're the skins I can't use I've figured out. I hope this problem will be solved quickly. thanks.
  6. skin won't load.

    I think some part of this clien_save file is corrupted, If I try using my skin, some of my skins won't load appropriately. ex) attempting to make skinned backpack and log suit will make normal and non-skinned backpack and log suit. what should I do if I wanna fix my corrupted skin information file? client_save.zip
  7. Recipes?

    Let's share recipes we've discovered. The way to cook, tools, ingredients... Jam - 3 berries on the pot and boil it. If you snackrifice jam, you'll recieve a few coins. roast vegetables - 1 mushroom , 2 potatoes on the grill. vegetable soup - 2 radish and 1 potato or 2 potatoes and 1 onion.
  8. For the players(and their comprehension) who didn't play the Forge, I hope Klei will open the Forge event, again, along with the Gorge event. There's lots of players who didn't(or couldn't) play the Forge event, especially the players after the free-play weekend. or for someone didn't collect the forge skins completely.. but it may be hard to run two events at the same time, eh? anyway, It's been almost 6 months, cheers with the gorge!
  9. Dat Big Event #2... I wonder when it will be... Is this hotfix "Big Event #2", by any chance??? (just kidding)
  10. In my opinion, next update (that Big Event 2) will be possibly.. Rose puzzle?( = like metheus puzzle.) or.. Finally Forge returns!! (Man, It's painful to wait more for the forge!)
  11. dark sword skin (personally I wish it's Long sword style) tent skin any hat skin that makes the hair visible(like eyebrella, or thulecite crown)
  12. when wear both Rose collection head base and Bee queen crown, Woodie's forehead disappears. As I experimented, this isn't the problem of other skin collection of Woodie. please fix this problem faster. thanks.