orangezest90 Posted May 6, 2015 Share Posted May 6, 2015 still waiting on confirmation email? #fail what's the deal, some customer support over here Link to comment Share on other sites More sharing options...
JoeW Posted May 6, 2015 Share Posted May 6, 2015 Hey there, I also replied to you here: http://forums.kleientertainment.com/topic/45360-email-verification-hasnt-come-through/#entry634863 The first mail was marked as spam in your inbox, and each one that was sent afterwards was rejected because of it. Either use a different email address, or find it in your spam box and unmark it as spam. Link to comment Share on other sites More sharing options...
theonlyR5 Posted May 6, 2015 Share Posted May 6, 2015 i got same issue cant get email to come thru Link to comment Share on other sites More sharing options...
Arcita Posted May 6, 2015 Share Posted May 6, 2015 A prime example of why working in customer support is dreadful. Maybe you should spend a pittance of effort verifying that the problem isn't on your end before you attempt to smear a company. Link to comment Share on other sites More sharing options...
orangezest90 Posted May 6, 2015 Author Share Posted May 6, 2015 @Arcita, i definitely understand how working customer support would suck especially when the issue isnt the customers fault at all, the real question is why do i have to go through all this to play a game? not even a payed subscription game... and well i did do fact finding before wasting my time to create an account and bother klei for little to no help #shots firedoh and sending it to another email would be an issue i have the one and since it the account links to the email address it would be a hassle to create one just to play this one gamethx for the response of hey orangezest90 you are dumb, second place i checked is spam nothing there, it's empty xD this is frustrating...So I tried disabling spam filter completely and resending 3 more times, within a 30 minute time frame and nothing, i took the time to create an account on the forums because reading some posts and troubleshooting before hand myself i couldn't get it to work, back handedly calling me an idiot didn't help any, you have my email address, find a way to send it to me, having me do something pointless to play the game is the real issue however...still trying to resolve issue solo, sent email to noreply @ kleientertainmen t. com and instanly recieved a response, strange how that is the email address that sends the verification and i got it... #conspiracy theory Link to comment Share on other sites More sharing options...
Flare2V Posted May 6, 2015 Share Posted May 6, 2015 @Arcita, i definitely understand how working customer support would suck especially when the issue isnt the customers fault at all, the real question is why do i have to go through all this to play a game? not even a payed subscription game... and well i did do fact finding before wasting my time to create an account and bother klei for little to no help #shots firedoh and sending it to another email would be an issue i have the one and since it the account links to the email address it would be a hassle to create one just to play this one gamethx for the response of hey orangezest90 you are dumb, second place i checked is spam nothing there, it's empty xD this is frustrating...So I tried disabling spam filter completely and resending 3 more times, within a 30 minute time frame and nothing, i took the time to create an account on the forums because reading some posts and troubleshooting before hand myself i couldn't get it to work, back handedly calling me an idiot didn't help any, you have my email address, find a way to send it to me, having me do something pointless to play the game is the real issue however...still trying to resolve issue solo, sent email to noreply @ kleientertainmen t. com and instanly recieved a response, strange how that is the email address that sends the verification and i got it... #conspiracy theory #youcrazyson Link to comment Share on other sites More sharing options...
JoeW Posted May 6, 2015 Share Posted May 6, 2015 The reply was not to point out fault, it was simply to tell you what information I have. Our email service shows that the first message was soft bounced and every message afterwards is entirely rejected as spam; about 18 so far. I cannot send you a confirmation of an email address that is quite literally unable to be verified since it is entirely being rejected. I went back and checked and it looks like other AOL email addresses are having a similar issue. I am gonna check with the team and see what might be happening. As I mentioned before, if you have another email address, try that one out and you should be good to go. Otherwise I will be working on figuring out what issue AOL is having with the emails being sent. Link to comment Share on other sites More sharing options...
orangezest90 Posted May 6, 2015 Author Share Posted May 6, 2015 okay... i'll create one just hope i can switch it to my main email at a later date Link to comment Share on other sites More sharing options...
leonseye Posted May 6, 2015 Share Posted May 6, 2015 This is not generally how you get people to want to help you. /shrug Link to comment Share on other sites More sharing options...
Asparagus Posted May 7, 2015 Share Posted May 7, 2015 /shrug ^ can we add that to the emotes?Also /mock and /laugh? please... O__O Link to comment Share on other sites More sharing options...
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