Shirsh Posted November 26, 2014 Share Posted November 26, 2014 Bug Submission:Category: GeneralPlatform: PCIssue Title: Problem with savesIssue Description: Game succesfully opens my old savegame from previous build, but after self rewriting can't do this and create new one (0 xp and everything locked)Steps to Reproduce: log and problem save includedinvisibleinc.txtsavegame.zip Link to comment Share on other sites More sharing options...
Shirsh Posted November 26, 2014 Author Share Posted November 26, 2014 if it can helps I could also add backuped old savegame, that's changing into already included onesavegame.zipto changing it to not worked as previously attached it require to retire agency and quit game Link to comment Share on other sites More sharing options...
syrant Posted November 26, 2014 Share Posted November 26, 2014 Have the same issue. Started a new run, exited, came back and everything was deleted. Assuming it's a save issue as stated. I guess I start from scratch? This is kind of a big bug.. I'm not sure how this was missed when released. I assume some people are going to be upset to find that their current run/unlocks/high score are cleared (without warning). Link to comment Share on other sites More sharing options...
Shirsh Posted November 26, 2014 Author Share Posted November 26, 2014 On the other hand it help me to finally test new tutorial, introduction in blind spots helpful thingsad thing - after tutorial automatically starts easy story mode, difficulty setting that previously showed at "select team" screen was usefulI guess I start from scratch? you can download my backuped save from my previous comment, there only new Shalem loadout would be locked Link to comment Share on other sites More sharing options...
BrownKnight Posted November 26, 2014 Share Posted November 26, 2014 It does suck. This occurred to me without a crash... I closed the game to look at the patch notes (just did 2 server runs and had not seen a new program, wanted to confirm that there were new programs.) I re-load the game, and everything is wiped. Now starting endless mode over... again. This bug needs priority fixing, along with the buster chip bug. Link to comment Share on other sites More sharing options...
InvisibleThunder Posted November 26, 2014 Share Posted November 26, 2014 Unfortunately I do not have this problem. I finished 2 levels on my old savegame without problems, after which I deleted it, sins I always do that after an Update. To be fair, this is explained on the forum, by Jason, I believe, that they will try to keep the savegames compatible with updates, but they can not guarantee compatibility, due to being Early Access and certain changes might not go well with old savegames. I think savegame compatibility should always be mentioned when the patch notes are made available. Not everyone remembers or knows about previous statements being made. Link to comment Share on other sites More sharing options...
Kitakaer Posted November 26, 2014 Share Posted November 26, 2014 I have the same problem. I have no problem with compatibility, but my progress are wiped out once I unlocked archived Shalem. This means endless mode is also locked again forcing me to play story mode whereas I should have unlocked the endless mode to begin with. Link to comment Share on other sites More sharing options...
Inkar Posted November 26, 2014 Share Posted November 26, 2014 I also lose my old savegames and progress (xp and reputation) after I save and exit the game. Fortunately I made a backup a few days ago so I didn't have to start from 0, but it hurts to lose a few days of gameplay. Unfortunately saving still bugs the file, so I will wait a few days and see if the devs can find a fix. Link to comment Share on other sites More sharing options...
Sphingx Posted November 26, 2014 Share Posted November 26, 2014 *raises hand* um me too. Good thing I have backups, but I wasted a lot of time trying to start up and it wouldn't let me Link to comment Share on other sites More sharing options...
Shirsh Posted November 26, 2014 Author Share Posted November 26, 2014 I simply start new game, all unlocked pretty fast Link to comment Share on other sites More sharing options...
Seekar Posted November 26, 2014 Share Posted November 26, 2014 I also experieced this issue. Link to comment Share on other sites More sharing options...
Developer rooks Posted November 26, 2014 Developer Share Posted November 26, 2014 Thank you Shirsh for your savegame and log, they helped us track down the issue which involved endless mode games. We're working hard right now to get out a hot-patch to resolve the bug. Hopefully these kinds of issues will happen less and less, but maintaining backwards compatibility with previous versions can often prove quite a challenge. Link to comment Share on other sites More sharing options...
Seekar Posted November 26, 2014 Share Posted November 26, 2014 Do you need additional examples; or are you good? Link to comment Share on other sites More sharing options...
Developer rooks Posted November 26, 2014 Developer Share Posted November 26, 2014 We're good insofar that we've identified the bug that is likely the sole cause of this particular issue. The trick with bugs is that there can always be more lurking. Link to comment Share on other sites More sharing options...
Joopac Posted November 27, 2014 Share Posted November 27, 2014 This bug seems very serious, because the save files keep on being deleted every time I start the game. I had back up for previous save last time, but I started a new run then the save files gone again. Please, you have to fix this asap, so that it should not happen at all. Link to comment Share on other sites More sharing options...
KazaaakplethKilik Posted November 27, 2014 Share Posted November 27, 2014 Hey? Klei, i value my time pretty much... Is there a legal way for me to regain my Hi-scores and progression? Because i don't see myself playing through this all again, just to regain what I've already had. Link to comment Share on other sites More sharing options...
Developer Jason Posted November 28, 2014 Developer Share Posted November 28, 2014 Hey KazaaakplethKilik and everyone who's had this problem, I'm afraid we can't get your high scores back. But if you report that you lost your unlocks here http://support.kleientertainment.com/customer/portal/emails/new, we should be able to help you get them back. Link to comment Share on other sites More sharing options...
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