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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

Seekar

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About Seekar

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  1. Prior to Outbreak, I could set up a set of Algae Terrariums and pipe water to where they were. The water vent would be placed on the floor so that water would stop flowing at one tile height, and the bank of Algae Terrariums would happily produce oxygen. Starting with Outbreak, this setup doesn't work any more. Terrariums in 1 tile of water claim they need water and don't soak up the environmental water, which stops oxygen production.
  2. Is it intentional that the Accelerator Chips require ANARCHY and not HACKING ??
  3. I'll second the Augment Installer issue. I should be able to pick who gets what // or I should be able to swap the augments out at a later time.
  4. I have mixed feelings about the loss of inventory space on Deckard and Internationale. I noticed it immediately since I restart with a Story Mode after each fresh build. With these two characters, it means that initial carry space is very limited.
  5. There are three kinds of unlockable/unpassable doors I've found: 1: Enemy elevators 2: "Rear Vault" doors, which need an object (passcode) from *another* mission 3: Your own elevator on a "Courier" mission. You might add a fourth too: 4: A door that gave an option to hack the entire level that was then botched.