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    • JoeW

      Support Email Error (Zendesk)   08/12/2019

      We are migrating to a new customer support ticketing system (desk.com) and unfortunately while moving over our old tickets the new system (Zendesk) sent an auto reply to "new users". We weren't aware this would happen and so and email was sent out in error. You do not need to create an account and you can ignore the email entirely. You can find more info about this over on our forums here: https://forums.kleientertainment.com/forums/topic/110413-zendesk/ Sorry for the confusion


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About InvisibleThunder

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  1. [Crash] - won't open

    Well that depends on the error. You should attach your logfile (of the corrupted savegame) and corrupted savegame. Jason also mentioned an email in one of the bug reports that can at least help you to unlock the agents and programs.