BlockHeadTimo Posted December 5, 2012 Share Posted December 5, 2012 I have purchase and received my Chrome and Steam keys. I am able to play via Steam, however I can't play via Chrome.I have added the app via the 'Chrome Store' and signed in but there are no options (buttons) to play the game or enter a key. [see attached screen shot]I have cleared the browser's cache, cleared history, cleared all app data, etc with no useful results.Thank you for any help you can provide. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/ Share on other sites More sharing options...
Excess Posted December 5, 2012 Share Posted December 5, 2012 It's weird you played on Steam before Chrome.How did you bought the game? Through Steam? Because if that's so, you don't get Chrome keys. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24656 Share on other sites More sharing options...
Toaster Fu Posted December 5, 2012 Share Posted December 5, 2012 He said he purchased and received his chrome and steam keys so I assume through chrome. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24663 Share on other sites More sharing options...
Excess Posted December 5, 2012 Share Posted December 5, 2012 That's what puzzles me. You Don't receive Chrome and Steam keys. you either buy it from Steam and only get Steam keys, or you buy it from Chrome and only get Chrome keys (that you can later convert from within the game). Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24687 Share on other sites More sharing options...
Solnaga Posted December 5, 2012 Share Posted December 5, 2012 If you buy through the humble store you get keys for both. Did you wait for the game to complete loading? Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24694 Share on other sites More sharing options...
Toaster Fu Posted December 5, 2012 Share Posted December 5, 2012 That's what puzzles me. You Don't receive Chrome and Steam keys. you either buy it from Steam and only get Steam keys, or you buy it from Chrome and only get Chrome keys (that you can later convert from within the game).It changed, the converting was for the people who bought it before it came out on steam. You get 2 chrome and 2 steam keys now. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24700 Share on other sites More sharing options...
BlockHeadTimo Posted December 5, 2012 Author Share Posted December 5, 2012 I purchased via the 'PayPal Widget' on the game's main blog. Essentially a Humble Bundle giving me 2 Steam and 2 Chrome keys.I first tried to play through Chrome without success, then went to Steam. I would much prefer playing through Chrome but I'd like to have both options.I did indeed wait and wait and wait, hours even, I can't get anywhere past what's shown in the screen shot. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24752 Share on other sites More sharing options...
weenaak Posted December 5, 2012 Share Posted December 5, 2012 I had the same issue. Solved it by allowing 3rd party cookies. You can do this by going to Settings, click "show advanced settings", then "content settings" under privacy, then uncheck the "Block third-party cookies and site data" option.Hope that helps. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24838 Share on other sites More sharing options...
BlockHeadTimo Posted December 5, 2012 Author Share Posted December 5, 2012 I had the same issue. Solved it by allowing 3rd party cookies. You can do this by going to Settings, click "show advanced settings", then "content settings" under privacy, then uncheck the "Block third-party cookies and site data" option.Hope that helps.Thank you weenaak but I double checked the settings and I do not have 3rd party cookies blocked, but it's possible I have something blocked elsewhere. Does anybody know what domains/urls the game must access to work in Chrome? Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-24861 Share on other sites More sharing options...
weenaak Posted December 6, 2012 Share Posted December 6, 2012 Contact the dev/support team by using the "contact us" link at the bottom of the forum. I'm new the game and the forums, but in another thread I saw one of the developers ask someone else who was having problems to contact them that way. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-25108 Share on other sites More sharing options...
Marak Posted December 6, 2012 Share Posted December 6, 2012 Contact the dev/support team by using the "contact us" link at the bottom of the forum. I'm new the game and the forums, but in another thread I saw one of the developers ask someone else who was having problems to contact them that way.This. Customer Support "tickets" created using the contact button are definitely going to be seen by someone at Klei. Asking for tech support in a thread in the wrong part of the forum? It might get lost in the shuffle and never seen by a Klei representative. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-25134 Share on other sites More sharing options...
Developer Corey Posted December 8, 2012 Developer Share Posted December 8, 2012 Thank you weenaak but I double checked the settings and I do not have 3rd party cookies blocked, but it's possible I have something blocked elsewhere. Does anybody know what domains/urls the game must access to work in Chrome?Do you have any Firewall / virus protection / malware / pop-up blocker software running? If so, can you turn them off and try to load the game so we can narrow down why your game isn't loading? Since you haven't played for a long time, it looks like there are updates for you and the game is not able to download the newest package. If you have the newest build, it should just skip that screen almost immediately. Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-26502 Share on other sites More sharing options...
BlockHeadTimo Posted December 8, 2012 Author Share Posted December 8, 2012 Corey,Thank you for your attention to this.I have disabled all Chrome extensions, my antivirus, my firewall, my HOSTS redirection and still no joy. There is some kind of connection to the server as my email address and the beta build number are visible (as seen in the screen shot.) I played via Steam just yesterday (12/7/2012) but I'd REALLY prefer to play via Chrome.-- Thanks again for your help-- Tim Link to comment https://forums.kleientertainment.com/forums/topic/3010-no-option-to-enter-chrome-key/#findComment-26851 Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now