Creepermagick Posted March 4, 2019 Share Posted March 4, 2019 I played do not starve, I had a lot of fun. Thanks to the Italian youtuber "TheLoneGamer" I saw this game "oxigen not included" and I immediately bought it. But when finally started and created a world freezes with white screen, I hope you can help me p.s I do not know if I have already written the same letter Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/ Share on other sites More sharing options...
watermelen671 Posted March 4, 2019 Share Posted March 4, 2019 Hi! Have you tried the standard ONI troubleshooting? Have you made sure that your computer meets the minimum requirements to run the game? Please post your specs here so people can better help. Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1161459 Share on other sites More sharing options...
Creepermagick Posted March 4, 2019 Author Share Posted March 4, 2019 my computer: gpu: nvidia geforce gtx 1050 ti cpu: amd ryzen 5 1400 quad-core processor memory: 8gb gpu: driver version 23.21.13.9135 operating system: microsoft windows 10 (pro 64 bit) wath is the standard Oxigen Not Included troubleshooting? Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1161483 Share on other sites More sharing options...
blash365 Posted March 4, 2019 Share Posted March 4, 2019 I am not sure about the driver version you listed. According to the official nvidia page, the latest driver is Version:419.17 (https://www.nvidia.de/Download/driverResults.aspx/143330/de). So in case you did not already update your driver to the latest version, this would be the first step. You could also try to update the required frameworks (directx & .net framework, i suppose) to the latest versions. Maybe one of these steps is able to solve your problem. In general, your thread is a bit counterproductive. If anybody has the same problem as you, he will not be able to team up with your request or research the topic in retrospect by the title "Hello Klei". Also - while interesting - the back-story about how you discovered oni clutters your problem request (which is only 1 sentence, with close to zero information). Maybe you can take these aspects into account when posting again.;) Also remember to report back, once you found a solution to your problem. Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1161505 Share on other sites More sharing options...
Camaro69327 Posted March 4, 2019 Share Posted March 4, 2019 As stated above more info is needed... Is this a laptop? in any case make sure the game is using the Nvidia GPU. EDIT to add... Have a look at the "output_log.txt" file, and or upload it here so others can have a look see. The file is in your "user name AppData "folder... mine is here>>C:\Users\your user name here\AppData\LocalLow\Klei\Oxygen Not Included Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1161533 Share on other sites More sharing options...
Creepermagick Posted March 6, 2019 Author Share Posted March 6, 2019 is a desktop pc, I tried to install the driver and I had to send it to computer assistance, now I have the previous ones. I did not understood how to change the name output_log.txt Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1162141 Share on other sites More sharing options...
Oozinator Posted March 6, 2019 Share Posted March 6, 2019 21 minutes ago, Creepermagick said: is a desktop pc, I tried to install the driver and I had to send it to computer assistance, now I have the previous ones. I did not understood how to change the name output_log.txt You should NOT! change the foldername, he gave an example where to search your files. Why computer assistance for driver update? "Found player prefs resolution, overriding with that Reapplying a resolution of 1920x1017 " Strange res.. Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1162144 Share on other sites More sharing options...
Sebastiangperez Posted March 6, 2019 Share Posted March 6, 2019 14 minutes ago, Creepermagick said: is a desktop pc, I tried to install the driver and I had to send it to computer assistance, now I have the previous ones. I did not understood how to change the name output_log.txt Installed new drivers is very straight forward and don't need to send it again to an IT guy , just download the drivers from the nvidia website and run it. Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1162146 Share on other sites More sharing options...
Camaro69327 Posted March 6, 2019 Share Posted March 6, 2019 HI, ..Sorry for misunderstanding. you don't need to change the name, just use your name so you can find the correct folder (which you did) as you posted the LOG. At the end of the log you posted we have this... Quote A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in: * C:/Users/roberto/AppData/Local/Temp/Klei/Oxygen Not Included/Crashes So their may be another crash report to look at. According to the LOG you have it in Windowed mode so that is reason for ODD screen size. DId it ever work? Link to comment https://forums.kleientertainment.com/forums/topic/103506-hello-klei/#findComment-1162204 Share on other sites More sharing options...
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