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DST skins not showing up on Steam inventory??


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  • Developer

We've been getting a lot of people turning on inventory hiding and then sending support requests asking why their inventory is not visible on steam. Can you tell me, do you know how we could make this easier for people in the future? Is it not clear what that checkbox does, and we need to improve the language?

Maybe change it from

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Checking the boxes below will hide the items associated to your Klei games from Steam. You still own your items and will be able to see them in the games. If you want to make the inventory visible again, simply uncheck the boxes and save your changes.

to

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Checking the boxes below will hide the items associated to your Klei games from Steam. You still own your items and will be able to see them in the games but not on steam. If you want to make the inventory visible again, simply uncheck the boxes and save your changes.

Or

Quote

Checking the boxes below will hide the items associated to your Klei games from Steam. You still own your items but you can only see it in the game and not on your own steam profile. If you want to make the inventory visible again, simply uncheck the boxes and save your changes.

 

(Or something similar). 

Maybe this one?

 

Checking the boxes below will hide the items associated to your Klei games from Steam. You still own your items and will be able to see them in the games. If you want to make the inventory visible again, please send a support ticket to us so that we'll tell you to uncheck the boxes. Or you could simply uncheck the boxes on your own and save your changes, along with your time.

On 12/28/2018 at 4:49 PM, nome said:

We've been getting a lot of people turning on inventory hiding and then sending support requests asking why their inventory is not visible on steam. Can you tell me, do you know how we could make this easier for people in the future? Is it not clear what that checkbox does, and we need to improve the language?

If the user has enabled the hide inventory feature via their Klei account, is it possible to have a message pop on steam itself when said user is checking their hidden inventory via steam? The user could have hidden their inventory via their Klei account, but then forgot that they've enabled such a feature and/or can't remember how to undo this. (I say that cause even I forgot that my Klei and Steam accounts are linked : P). 

Maybe the message to show up on steam could be something like "You have hidden your items associated to this Klei game from Steam via your Klei account. If you wish to make your inventory visible again, simply go to https://accounts.klei.com and make sure the "Hide Inventory" button for the affected games are unchecked."

The cause of the support requests may very well be for another reason, but at least this way people can know why their inventory was hidden on via the steam platform itself and now know how they could make their inventory visible again.

On another note, what about this for the message on hiding one's steam inventory? :

Quote

Checking the boxes below will hide the items associated to your Klei games from Steam, making it so that your items are NOT visible via your steam inventory. You will still own your items, but they will only be visible in the game itself. If you wish to make the your inventory visible on steam again, simply uncheck the boxes and save your changes. 

 

  • Developer

It takes effect the next time you launch DST.

On 30/12/2018 at 7:44 PM, lakhnish said:

If the user has enabled the hide inventory feature via their Klei account, is it possible to have a message pop on steam itself when said user is checking their hidden inventory via steam?

No, we don't control steam, we can only do what their APIs allow.

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