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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

MrKoopa

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  1. To add the recipe book to the game would be nice. Maybe it would work like the maps? I would love if there was more recipes in the game. Reskins of other food items? Maybe we would buy stuff from Goat mom, food or stuff to make the new food?
  2. Don't Starve Together New Emote!

    They said at first there was going to be emotes but JoeW thought they meant emoticons, There is a chance for there to be more emotes after the update for a new event, old event returning or in a random update.
  3. The Axe & Shovel Skin

    I would love if there was golden versions of the new Axe and Shovel skins.
  4. Reward for beta gorge?

    Nope, no reward for playing the beta
  5. The spawn looks like a human

    I didn't notice that. If it is a body then this most be the hair(inside the blue circles)
  6. [Upcoming] Skin Advancements

    Ah, okay. @FuffledBeeQueen Looks amazing. Wish those were in the game.
  7. [Upcoming] Skin Advancements

    Where did you get the spear and helmet from? What is the name of the skins? I can't find it.
  8. Another Victory - Cookpot and Oven

    Last 2 pictures don't work.
  9. Nope, they said in their announcement that you wont keep your stuff.
  10. You have a different dst profile for the beta
  11. It looks like the theories some of us had were right. Happy to see the bad ending. Haven't seen a good ending yet(because I only played once, going to have to wait until tomorrow because it's midnight) I now got some idea of how it works. Not sure which stuff to buy first but I guess I'll learn. Saw someone started with a recipe thread so that's great, need more work, a better format. Like Recipe 1: Berries and blablabla, Recipe 2: blablabla. Got worried about what happened with my skins and stuff but remembered that we are using a different accounts while playing beta after reading a few comments. Didn't find any bugs yet, I guess there might be a bug where if you use wrong items in the crockpot the game crashes, who knows. Goodnight, great job for doing these cool events!
  12. Stay on topic please and no more spam. I know, we are all hyped for the event but no need to spam.
  13. Trailer looks great. Feels good to know when it is coming out. I would rather have it come out later with more content than now with less content.
  14. I hope there is going to be a chance to get 2 of the Beta stuff like last time so that I not only have 2 Forge Flame portraits but I hope I also will get 2 Gorge Beta Portraits/Other. Not many hours/days until beta starts I hope there is going to be more lore stuff in-game that we can look at.
  15. Hamlet

    Search on google Safari hat