Stop requesting files.

[DeadStack]

I'm not going to provide log files or any other files for bug reports. Stop requesting them. It just means that we don't report bugs.

[DolphinWing]

As a software user, I can understand your concerns.

As a software developer, that's why I always fixed the wrong bugs. Because we can't get log files from our client sides.

[cyberwarlord]

2 hours ago, DolphinWing said:

As a software user, I can understand your concerns.

As a software developer, that's why I always fixed the wrong bugs. Because we can't get log files from our client sides.

Does it explain anywhere exactly what data is gathered by Steam or ONI itself?

Just curious.

What information would you even need to worry about??

[DolphinWing]

1 hour ago, cyberwarlord said:

Does it explain anywhere exactly what data is gathered by Steam or ONI itself?

Just curious.

What information would you even need to worry about??

It's not me worrying. I just said I understand the OP's concern.

I don't represent everyone. I just want to share my feelings. Many times we developers just want to know how the issues come and what steps to reproduce them. Because not every reporters will give all information we need to solve the problems. Nobody cares who you are. We just want to find the root cause of issues. But I can understand why people may not want to share their data with someone you don't really know. I just want to say, if we don't know what exactly cause the issues, do not expect bugs will always get fixed.

[cyberwarlord]

1 hour ago, DolphinWing said:

It's not me worrying. I just said I understand the OP's concern.

 

I understand, just genuinely curious as I'm not entirely sure myself.

I do wish steam would quit doing so much in the background while playing my games though. 

[BezKa]

I do wish I didn't have to submit logs for visual bugs, but they are needed often enough there's no point in removing the requirement, and then having to comment "Could you please attach logs to your report so we may investigate the issue?" under 80% of the reports.

Whenever I get a bare bones report at work and get tasked with "figuring it out" it's hours of work trying to guess what in the world the reporter meant by "NPC glitched when I ran" and no steps to reproduce.

[CrutchPunk]

Expecting them to mysteriously know exactly what bugs you encountered, and how to fix it, without providing the exact game information that specifically details the bugs.... Hmm... seems... logical.  They request them for a reason. So they don't have to waste time looking for it.

Don't want the bugs fixed? Don't submit.
*shrugs* easy solution.

[SGT_Imalas]

18 hours ago, cyberwarlord said:

Does it explain anywhere exactly what data is gathered by Steam or ONI itself?

Just curious.

What information would you even need to worry about??

ONI itself

and its stuff like your system specs and documents folder path (which does contain your user name)

But thats not something devs care about, if they wanted to harvest your username, they could do that from within the game and would not need to resolve to reading log files.

[Gurgel]

I just post a dummy file. Works well. And my bug-reports are not getting ignored. I do take care to provide saves or good descriptions though. 

[BezKa]

9 minutes ago, Gurgel said:

I just post a dummy file. Works well. And my bug-reports are not getting ignored. I do take care to provide saves or good descriptions though. 

With saves and steps to reproduce devs can essentially generate their own logs, so that's a good workaround. And saves in themselves are very good to have so props to you

[Zarquan]

On 6/3/2025 at 11:05 AM, DeadStack said:

I'm not going to provide log files or any other files for bug reports. Stop requesting them. It just means that we don't report bugs.

When I submit a bug that doesn't generate a log file, I send them a text file that just says "No crash = no log" and they haven't complained on any of my bug reports.

[Primalflower]

i have a file that is named "blank.txt" that i submit with bug reports that are largely visual or are explained in only an image. this works just fine.