Kalvix Posted January 12, 2013 Share Posted January 12, 2013 Hi, I was wondering if anybody knows of this issue, I'm trying to play on chrome but all I get is the background. I've already bought the keys and have access to them but it says in instructions I need to launch the app then redeem a key, however there is no redeem key button only the background. Does anybody know of a way to fix this or could I get a refund so I could try it on steam instead? Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/ Share on other sites More sharing options...
Kalvix Posted January 12, 2013 Author Share Posted January 12, 2013 Or does anybody know how I contact an admin about a refund? Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54105 Share on other sites More sharing options...
Toaster Fu Posted January 12, 2013 Share Posted January 12, 2013 Welcome! You should have gotten two steam keys when you bought the game. And what are your system specs? Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54108 Share on other sites More sharing options...
Kalvix Posted January 12, 2013 Author Share Posted January 12, 2013 er... it is a quite old laptop but I think it should work, I'm trying it on steam now. I got the email that linked me to 2 google chrome keys but the app wont work, hopefully it'll work on steam. Is there a way to get a refund for the google chrome apps as I wont need them if steam works? Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54111 Share on other sites More sharing options...
Toaster Fu Posted January 12, 2013 Share Posted January 12, 2013 $11.99 is the price for one key, the Devs were just nice enough to include three more so, not really. Can you try clearing your cache on the chrome version? Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54115 Share on other sites More sharing options...
Kalvix Posted January 12, 2013 Author Share Posted January 12, 2013 Tried that still wont work, and doesn't work on steam keeps saying it has encountered an error and needs to close when I try to open it. =( so thats £20 spent for 4 useless keys. Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54120 Share on other sites More sharing options...
Toaster Fu Posted January 12, 2013 Share Posted January 12, 2013 You can try asking the Devs for a refund but, I don't know what their policy is. Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54122 Share on other sites More sharing options...
Moonkis Posted January 12, 2013 Share Posted January 12, 2013 Tried that still wont work, and doesn't work on steam keeps saying it has encountered an error and needs to close when I try to open it. =( so thats £20 spent for 4 useless keys.I can understand why you might be frustrated, but did you even make an effort to check out if your specs could run it? Probably not! In other words their is no need to be arrogant. The keys are not worthless, your computer is just old or dons't have the required distribution packs, or your drivers are old.If you settle down, I would be more than glad to help you in any way I can. Start of by posting your computers OS and specs ( CPU, GPU, RAM ect ect ) Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54125 Share on other sites More sharing options...
Kalvix Posted January 12, 2013 Author Share Posted January 12, 2013 I don't know what they are or how to find them out thus why I couldn't check, I just compared it to a game I've got on steam that works and assumed it should be ok. I don't mind keeping the steam copy as it most likely will work on a better pc just really don't need the google app ones as I doubt I'll ever play it on that instead of steam unless somehow the app version works while the steam one doesn't Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54126 Share on other sites More sharing options...
Toaster Fu Posted January 12, 2013 Share Posted January 12, 2013 You can try the trade forum for you extra keys. Link to comment https://forums.kleientertainment.com/forums/topic/6570-just-getting-the-background/#findComment-54129 Share on other sites More sharing options...
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