DanehhSaysWhut Posted March 24, 2014 Share Posted March 24, 2014 So I just bought the Reign Of Giants dlc, but how do I activate it? I have the email saying I bought it and everything so i mean.. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/ Share on other sites More sharing options...
Crown_king Posted March 24, 2014 Share Posted March 24, 2014 In the email there is a link to the humble bundle site? And in there is the code you then redeem it on steam by doing this,top right under games activate a product on steam do this and then enter the code. If you don't have steam then i am sorry good madam! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436840 Share on other sites More sharing options...
DanehhSaysWhut Posted March 24, 2014 Author Share Posted March 24, 2014 In the email there is a link to the humble bundle site? And in there is the code you then redeem it on steam by doing this,top right under games activate a product on steam do this and then enter the code. If you don't have steam then i am sorry good sir! It doesn't have a link i can click, it has www.humblebundle.com and thats it, but its just text, not a link. Its basically just the receipt. And I am a lady, not a sir. And i do have steam. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436843 Share on other sites More sharing options...
Crown_king Posted March 24, 2014 Share Posted March 24, 2014 It doesn't have a link i can click, it has www.humblebundle.com and thats it, but its just text, not a link. Its basically just the receipt. And I am a lady, not a sir. And i do have steam.Try putting that "text" in your browser along the top and see what comes up! Im sorry i need assumed that you where a man.Sorry! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436845 Share on other sites More sharing options...
DanehhSaysWhut Posted March 24, 2014 Author Share Posted March 24, 2014 Try putting that "text" in your browser along the top and see what comes up! Im sorry i need assumed that you where a man.Sorry!I did. Just the humble bundle website came up. And its fine. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436847 Share on other sites More sharing options...
Crown_king Posted March 24, 2014 Share Posted March 24, 2014 I did. Just the humble bundle website came up. And its fine. @JoeW this was my emailThanks for supporting Don't Starve: Reign of Giants DLC! To access your purchase just follow this link: Your Humble URL: can't show you thatPlease save this email so that you can access Don't Starve: Reign of Giants DLC again whenever you'd like in the future. We will keep your copy online at the above URL for the foreseeable future. Please make a local backup though, to save bandwidth.If you have any problems, please contact us and we will get it sorted out, ASAP.Thanks again!Humble Store Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436850 Share on other sites More sharing options...
DanehhSaysWhut Posted March 24, 2014 Author Share Posted March 24, 2014 @JoeW this was my emailThanks for supporting Don't Starve: Reign of Giants DLC! To access your purchase just follow this link: Your Humble URL: can't show you thatPlease save this email so that you can access Don't Starve: Reign of Giants DLC again whenever you'd like in the future. We will keep your copy online at the above URL for the foreseeable future. Please make a local backup though, to save bandwidth.If you have any problems, please contact us and we will get it sorted out, ASAP.Thanks again!Humble StoreMine looked nothing like that. It looked like a receipt. Saying i made the payment to humble bundle. It also had the transaction id and receipt number. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436852 Share on other sites More sharing options...
Crown_king Posted March 24, 2014 Share Posted March 24, 2014 @DanehhSaysWhut Check Spam or contact the support team it may take a day or two for them to getthrough to you.EDIT: i have two emails as well so check for new ones? Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436855 Share on other sites More sharing options...
DanehhSaysWhut Posted March 24, 2014 Author Share Posted March 24, 2014 @DanehhSaysWhut Check Spam or contact the support team it may take a day or two for them to get through to you.It's not in spam, but ill try contacting the support team. Thanks anyways! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436856 Share on other sites More sharing options...
Crown_king Posted March 24, 2014 Share Posted March 24, 2014 It's not in spam, but ill try contacting the support team. Thanks anyways!Ok good luck! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436859 Share on other sites More sharing options...
JoeW Posted March 24, 2014 Share Posted March 24, 2014 I see 2 purchases from the email address you use on the forum here, both inactive. Unfortunately when a purchase is made, paypal or amazon just tell us if the payment was accepted or not, however it doesn't tell us why. Likely it is either because the information on the payment was incorrect or it wasn't able to secure the funds. Either way, you were not charged. As yours was a paypal purchase you should make sure that the payment information (address, phone number) is all correct and try again. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436869 Share on other sites More sharing options...
julz1981 Posted March 24, 2014 Share Posted March 24, 2014 I see 2 purchases from the email address you use on the forum here, both inactive. Unfortunately when a purchase is made, paypal or amazon just tell us if the payment was accepted or not, however it doesn't tell us why.Likely it is either because the information on the payment was incorrect or it wasn't able to secure the funds. Either way, you were not charged.As yours was a paypal purchase you should make sure that the payment information (address, phone number) is all correct and try again.Wow, i just love how you guys are so fast to answer/help most of the time!This is the main reason that you are in my top 3 best devellopers XDHopefully, she gets this thing fixed! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436922 Share on other sites More sharing options...
DanehhSaysWhut Posted March 24, 2014 Author Share Posted March 24, 2014 I see 2 purchases from the email address you use on the forum here, both inactive. Unfortunately when a purchase is made, paypal or amazon just tell us if the payment was accepted or not, however it doesn't tell us why.Likely it is either because the information on the payment was incorrect or it wasn't able to secure the funds. Either way, you were not charged.As yours was a paypal purchase you should make sure that the payment information (address, phone number) is all correct and try again.I see. Well the first time i tried, i didnt have a paypal account and so underneath it, it said i could pay with debit or credit, so thats what i did. Then seeing as it didnt work, I made a paypal account and tried with that, and i got the product code and am now able to play it. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436969 Share on other sites More sharing options...
JoeW Posted March 24, 2014 Share Posted March 24, 2014 I see. Well the first time i tried, i didnt have a paypal account and so underneath it, it said i could pay with debit or credit, so thats what i did. Then seeing as it didnt work, I made a paypal account and tried with that, and i got the product code and am now able to play it. Perfect, glad it worked out. Have fun! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436973 Share on other sites More sharing options...
DanehhSaysWhut Posted March 24, 2014 Author Share Posted March 24, 2014 Perfect, glad it worked out. Have fun!I shall if I don't keep dieing haha. Thanks for the help though! Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-436975 Share on other sites More sharing options...
undeadkiller8 Posted April 2, 2014 Share Posted April 2, 2014 i need help please i just bought the game from steam with the dlc,i'm trying to activate the cd key and yeah... it does work help Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-442888 Share on other sites More sharing options...
JoeW Posted April 2, 2014 Share Posted April 2, 2014 If you buy the game on Steam, you don't have to use the key. You just have to wait for the download to finish, install it then play. Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-442892 Share on other sites More sharing options...
undeadkiller8 Posted April 2, 2014 Share Posted April 2, 2014 its installed but no dlc ((( Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-442896 Share on other sites More sharing options...
JanH Posted April 2, 2014 Share Posted April 2, 2014 its installed but no dlc ((( We're looking into it, but everything seems to be working as they should on our end. Here are a few things you can check to ensure that you have the DLC on your Steam account. 1) Ensure that Automatic Updates is enabled for your game.- Right-click Don't Starve in your Steam game library and choose "Properties"- On the Properties Window, click on the "Updates" tab and ensure choose "Always keep this game up to date" for Automatic Updates. 2) Ensure that Reign of Giants DLC is activated on your account.- Right-click Don't Starve in your Steam game library and choose "Properties"- On the Properties Window, click on the "DLC" tab and verify that you have "Don't Starve Reign of Giants" with the aquisition method of Steam store in your account. If you've followed the steps above and you're still not able to play the DLC, unfortunately you'll have to contact Steam Support. It may be a Steam account or purchase issue. Alas, we can't make changes or access Steam accounts from our end. You can contact Steam Support here: https://support.steampowered.com/ Link to comment https://forums.kleientertainment.com/forums/topic/33454-uhh-help/#findComment-442906 Share on other sites More sharing options...
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