Wander Trico Posted February 10, 2020 Share Posted February 10, 2020 I've been playing ONI and having lots of fun, but suddenly I can't start the game and I'm not sure why. I even tried uninstalling the game and reinstalling, but it still won't start. Whenever I click "Play" on the steam launcher, it usually shows the Klei logo, but I never actually get to the menu to start my colony. There was a window that popped up that had the dupe face on it and said unity. Not sure what that means. Also, one of the things I read said that I should "verify the integrity of game files". When I try to do that, it stays at 0% forever. Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/ Share on other sites More sharing options...
Developer klei.ruby Posted February 10, 2020 Developer Share Posted February 10, 2020 If you can try run the game, right after it fails, you can try grabbing the log file and posting it here so we can take a look. This page tells you where to find the log file. Thanks! Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1306420 Share on other sites More sharing options...
Wander Trico Posted February 10, 2020 Author Share Posted February 10, 2020 DxDiag.txt Is this the right file? Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1306445 Share on other sites More sharing options...
Thalkas Posted February 10, 2020 Share Posted February 10, 2020 29 minutes ago, Wander Trico said: DxDiag.txt Is this the right file? Quote OUTPUT LOG In order to find your game's output_log.txt file: - Open up your Windows Explorer, and on the address bar (to the left of the search bar) copy and paste the following text and press Enter: %appdata%\..\locallow\klei\Oxygen Not Included - This will take you to the Oxygen Not Included log folder where you will find the output_log.txt file. Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1306448 Share on other sites More sharing options...
Wander Trico Posted February 10, 2020 Author Share Posted February 10, 2020 output_log.txt This one? Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1306450 Share on other sites More sharing options...
Thalkas Posted February 10, 2020 Share Posted February 10, 2020 4 minutes ago, Wander Trico said: output_log.txt This one? Pretty sure yes, but for more help, you must wait for game devs and their instructions "whats next". Or maybe someone from community know whats the problem and how fix it. Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1306451 Share on other sites More sharing options...
Alexander Block Posted February 11, 2020 Share Posted February 11, 2020 Maybe, antivirus block game? Check or reinstall game after disabling antivirus. Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1306930 Share on other sites More sharing options...
paris_chou34 Posted February 13, 2020 Share Posted February 13, 2020 same here DxDiag.txt output_log.txt Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1307369 Share on other sites More sharing options...
paris_chou34 Posted February 13, 2020 Share Posted February 13, 2020 On 2020/2/10 at 12:38 PM, klei.ruby said: If you can try run the game, right after it fails, you can try grabbing the log file and posting it here so we can take a look. This page tells you where to find the log file. Thanks! Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1307370 Share on other sites More sharing options...
Wander Trico Posted February 18, 2020 Author Share Posted February 18, 2020 I don't mean to seem impatient, but how long does it usually take for one of the developers to respond to these kind of things? Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1308688 Share on other sites More sharing options...
Zarquan Posted February 18, 2020 Share Posted February 18, 2020 1 hour ago, Wander Trico said: I don't mean to seem impatient, but how long does it usually take for one of the developers to respond to these kind of things? I think the consensus is that this bug was caused by anti-virus software. I know my Avast was causing problems for me. Perhaps you should check your anti-virus too see if it is blocking ONI. Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1308698 Share on other sites More sharing options...
Wander Trico Posted February 22, 2020 Author Share Posted February 22, 2020 On 2/17/2020 at 10:42 PM, Zarquan said: I think the consensus is that this bug was caused by anti-virus software. I know my Avast was causing problems for me. Perhaps you should check your anti-virus too see if it is blocking ONI. It worked, I was able to start the game up. Thanks. =) Link to comment https://forums.kleientertainment.com/forums/topic/115608-cant-start-the-game/#findComment-1309718 Share on other sites More sharing options...
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