Nino123 Posted May 9, 2019 Share Posted May 9, 2019 Hi. I have a probleme with my drop system. This morning, I won a drop (1h after starting to play, not my daily one). I played again in the evening and when i start my game, a gift icone appeared as soon as i was connected : it was the same gift (brown lumberjack jacket). Later, i stoped playing and when i connect again, the same thing happened, i had a gift non opened and it was the brown lumberjak jacket again. I played lore than 2 hours, and instead winning 2 differents gifts, i just have this one, again and again like if i never opened it. The new item don't appears in my inventory (in fact it does but,that's normal, i already had one brown lumberjack jacket). Any Ideas? Connexion problem? Link to comment Share on other sites More sharing options...
Developer PeterA Posted May 9, 2019 Developer Share Posted May 9, 2019 It sounds most likely that you're not able to communicate with out item servers properly, so your item isn't properly being opened. You'll want to go here https://items.kleientertainment.com/HealthCheck and check that it says OK. If not, then you'll need to send us your client log after opening the gift in-game, so we can see what is happening to your account. Link to comment Share on other sites More sharing options...
Nino123 Posted May 10, 2019 Author Share Posted May 10, 2019 Thank you, I used our link and it's OK. Maybe i have a bad connection from this computer. I'll try later on my own one and see what will happen. (i still get icons as daily gift by the way). Link to comment Share on other sites More sharing options...
metallichydra Posted May 10, 2019 Share Posted May 10, 2019 this happened to me once - a green lightbulb / whatever those things to hang on the winters feast tree is called, I opened it, and the next time I connected to a server, I got a gift immediately - I got it again. only got 1 icon in my inventory Link to comment Share on other sites More sharing options...
Nino123 Posted May 10, 2019 Author Share Posted May 10, 2019 Ok , it looks like to be solved. I had 2 normal gifts after 2 hours. It was a glover and ,Ironically, a brown lumberjack jacket again, Maybe it was due to the bad internet connexion at my job (yes i play DST at my job but...well...copuldn't miss Willow refresh). Now everything looks allright! Thanks for help!! Link to comment Share on other sites More sharing options...
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