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A blackhole ate my computer


tigergum4
  • Branch: Live Branch Version: Windows Pending

my game keeps crashing but only when I build or dig.


Steps to Reproduce

my game keeps crashing but only when I build or dig and i just got it 2 days ago and it started to happen yesterday my windows is up to date and every thing




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Hi @tigergum4, without seeing the error message it sounds like it's the same issue as mentioned in this thread (failed to save temporary cursor). Could you try turning off Controlled Folder Access and let me know if it still happens?

Instructions:

Open your Start Menu and type 'controlled folder access' and press Enter, then turn off Controlled Folder Access. Start the game and try switching to the dig tool and see if it crashes.

image.png

 

Also next time it happens please click the More Info button on the crash reporter screen and then click Copy to Clipboard and paste the error message here. Here's what it might look like:

image.png

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19 horas atrás, EricKlei disse:

Oi @ tigergum4, sem ver a mensagem de erro, parece que é o mesmo problema neste tópico  (falha ao salvar o cursor temporário). Você poderia tentar desativar o Acesso controlado a massas e me avisar se isso ainda acontecer?

Instruções:

Abra o Menu Iniciar e digite ' acesso controlado à massa ' e pressione Enter, a seguir desativo o Acesso controlado à massa. Inicie o jogo e tente mudar para uma ferramenta de escavação e veja se ela trava.

image.png

 

Além disso, na próxima vez que isso acontecer, clique no botão Mais informações na tela do relator de falha e, em seguida, clique em Copiar para uma área de transferência e cole uma mensagem de erro aqui. Pode ser assim:

image.png

Has the update been released yet? Here the bug remains.

 

Failed to save a temporary cursor file to 'C:\Users\Beth\AppData\Local\Temp\cur6F76.tmp'.

  at InterfaceTool.OnActivateTool () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at InterfaceTool.ActivateTool () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at PlayerController.ActivateTool (InterfaceTool tool) [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at PlayerController.OnSpawn () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at KMonoBehaviour.Spawn () [0x00000] in <df39314802ed43e5bbf6fc703b89198b>:0 
  at KMonoBehaviour.Start () [0x00000] in <df39314802ed43e5bbf6fc703b89198b>:0 
Build: U34-476059-V

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15 minutes ago, EricKlei said:

Oi @Cacau Show, o potencial consertado foi lançado, mas não o corrigiu. Você tentou desativar o Acesso controlado à pasta? Por favor deixe-me saber se isto funciona.

Hi!

I followed this process, both deactivating [it was already deactivated] and putting the ONI there, but it didn't work.

I noticed that windows is constantly deleting TemperDefense, even if I disable it, I don't know if it's something related to that I realized that most of the people who had this problem are from Windows.

Currently I've only been able to play a previous version
Edited by Cacau Show

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Thank you for trying disabling Controlled Folder Access and letting me know. The word TemperDefense did not translate well, could you explain what that means?

What virus and security software do you have installed? Examples: Windows Defender, Bitdefender, Kaspersky, Acronis, Zone Alarm, Sohpos Home, Emsisoft, Panda Dome, Trend Micro etc.

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6 minutes ago, EricKlei said:

Thank you for trying disabling Controlled Folder Access and letting me know. The word TemperDefense did not translate well, could you explain what that means?

What virus and security software do you have installed? Examples: Windows Defender, Bitdefender, Kaspersky, Acronis, Zone Alarm, Sohpos Home, Emsisoft, Panda Dome, Trend Micro etc.

I believe it's Windows Defender, it's from the computer itself and i haven't installed anything before.

Whenever i open the game, windows defender puts it as a serious threat and says: "VirTool:Win32/DefenderTamperingRestore" 

Even when i desable windows defender..

Edit: Well, it might not be related either.

 

image.thumb.png.26550295347603377f8aca0ccde89a8f.png

Edited by Cacau Show

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Since it appears when you launch the game it could be related. In a recent update many antivirus software incorrectly reported Oxygent Not Included as a virus. We submitted false positive reports and the problem went away.

From what I read about "VirTool:Win32/DefenderTamperingRestore" another antivirus software might be causing this when it tries to scan the game. You might not have installed another antivirus software, but it might have come with the computer. Check your start menu if you see one of those names I listed.

 

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9 minutes ago, EricKlei said:

Since it appears when you launch the game it could be related. In a recent update many antivirus software incorrectly reported Oxygent Not Included as a virus. We submitted false positive reports and the problem went away.

From what I read about "VirTool:Win32/DefenderTamperingRestore" another antivirus software might be causing this when it tries to scan the game. You might not have installed another antivirus software, but it might have come with the computer. Check your start menu if you see one of those names I listed.

 

 

It has windows defender, try to open the game with it disabled, but the black hole allowed.

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i tried it today and it worked for me a little bit like i can dig but couldnt canel and i cant find where mass controll thing is 

and this is what the problem is 

Failed to save a temporary cursor file to 'C:\Users\MR9365~1.WIL\AppData\Local\Temp\curA653.tmp'.

  at InterfaceTool.OnActivateTool () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at DragTool.OnActivateTool () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at FilteredDragTool.OnActivateTool () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at InterfaceTool.ActivateTool () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at PlayerController.ActivateTool (InterfaceTool tool) [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at ToolMenu.ChooseTool (ToolMenu+ToolInfo tool) [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at ToolMenu.OpenOrCloseCollectionsInRow (System.Collections.Generic.IList`1[T] row, System.Boolean autoSelectTool) [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at ToolMenu.<ChooseCollection>b__59_0 (System.Collections.Generic.List`1[T] row) [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at System.Collections.Generic.List`1[T].ForEach (System.Action`1[T] action) [0x00000] in <695d1cc93cca45069c528c15c9fdd749>:0 
  at ToolMenu.ChooseCollection (ToolMenu+ToolCollection collection, System.Boolean autoSelectTool) [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at ToolMenu+<>c__DisplayClass55_0.<InstantiateCollectionsUI>b__0 () [0x00000] in <479d698977b8443daf7ca8216d80ce1d>:0 
  at Util.Signal (System.Action action) [0x00000] in <df39314802ed43e5bbf6fc703b89198b>:0 
  at KToggle.Click () [0x00000] in <df39314802ed43e5bbf6fc703b89198b>:0 
  at KToggle.OnPointerClick (UnityEngine.EventSystems.PointerEventData eventData) [0x00000] in <df39314802ed43e5bbf6fc703b89198b>:0 
  at UnityEngine.EventSystems.ExecuteEvents.Execute (UnityEngine.EventSystems.IPointerClickHandler handler, UnityEngine.EventSystems.BaseEventData eventData) [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.ExecuteEvents.Execute[T] (UnityEngine.GameObject target, UnityEngine.EventSystems.BaseEventData eventData, UnityEngine.EventSystems.ExecuteEvents+EventFunction`1[T1] functor) [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.StandaloneInputModule.ReleaseMouse (UnityEngine.EventSystems.PointerEventData pointerEvent, UnityEngine.GameObject currentOverGo) [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.StandaloneInputModule.ProcessMousePress (UnityEngine.EventSystems.PointerInputModule+MouseButtonEventData data) [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.StandaloneInputModule.ProcessMouseEvent (System.Int32 id) [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.StandaloneInputModule.ProcessMouseEvent () [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.StandaloneInputModule.Process () [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
  at UnityEngine.EventSystems.EventSystem.Update () [0x00000] in <04d0cd30fbf9474897ce2cf447facfe7>:0 
Build: U34-476059-V

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5 minutos atrás, tigergum4 disse:

Eu tentei hoje e funcionou para mim um pouco como se eu pudesse cavar, mas não conseguisse canel e não consigo encontrar onde está o controle de massa 

e este é o problema 

Falha ao salvar um arquivo de cursor temporário em 'C: \ Users \ MR9365 ~ 1.WIL \ AppData \ Local \ Temp \ curA653.tmp'.

  em InterfaceTool.OnActivateTool () [0x00000] nenhuma <479d698977b8443daf7ca8216d80ce1d>: 0 
  a DragTool.OnActivateTool () [0x00000] nenhuma <479d698977b8443daf7ca8216d80ce1d>: 0 
  a FilteredDragTool.OnActivateTool () [0x00000] nenhuma <479d698977b8443daf7ca8216d80ce1d>: 0 
  a InterfaceTool.ActivateTool ( ) [0x00000] nenhuma <479d698977b8443daf7ca8216d80ce1d>: 0 
  a PlayerController.ActivateTool (Ferramenta InterfaceTool) [0x00000] nenhuma <479d698977b8443daf7ca8216d80ce1d>: 0 
  a ToolMenu.ChooseTool (Ferramenta + TOOLINFO ToolMenu) [0x00000] nenhuma <479d698977b8443daf7ca8216d80ce1d>: 0 
  a ToolMenu.OpenOrCloseCollectionsInRow (System.Collections.Generic.IList`1 [T] linha, System.Boolean autoSelectTool) [0x00000] em <479d698977b8443daf7ca8216d80ce1d>: 0
  em ToolMenu. <ChooseCollection> b__59_0 (System.Collections.Generic.List`1 [T] row) [0x00000] em <479d698977b8443daf7ca8216d80ce1d>: 0 
  em System.Collections.Generic.List`1 [T] .ForEach (System.Action `1 [ T] ação) [0x00000] in <695d1cc93cca45069c528c15c9fdd749>: 0 
  em ToolMenu.ChooseCollection (ToolMenu + Coleção ToolCollection, System.Boolean autoSelectTool) [0x00000] in <479d698977b8442Collect0_Client0_Client0_Client0_Client0C0227d698977b8443dataf> 
  c0d5d6984_collect0> c0d5dis_doll> boll0d698977b8443datafir0> c0d4d5164d5164d644d54docollection0 c0docoll7> c0doll7docoll; () [0x00000] não <479d698977b8443daf7ca8216d80ce1d>: 0 
  a Util.Signal (ação System.Action) [0x00000] não <df39314802ed43e5bbf6fc703b89198b>: 0 
  a KToggle.Click () [0x00000] no <df39314802ed43e5bbf6fc703b89198b>: 0 
  em KToggle.OnPointerClick (UnityEngine.EventSystems.PointerEventData eventData) [0x00000ystems] no < 
  df39314802ed43e5buteSineEngvute.vute.Engentity.Engentity.Engentity.Engentity8. IPointerClickHandler, UnityEngine.EventSystems.BaseEventData eventData) [0x00000] nenhuma <04d0cd30fbf9474897ce2cf447facfe7>: 0 
  a UnityEngine.EventSystems.ExecuteEvents.Execute [T] (Alvo UnityEngine.GameObject, UnityEngine.EventSystems.BaseEventData eventData, UnityEngine.EventSystems.ExecuteEvents + EventFunction` 1 [T1] functor) [0x00000] em <04d0cd30fbf9474897ce2cf447facfe7>: 0 
  em UnityEngine.EventSystems.StandaloneInputModule.ReleaseMouse (UnityEngine.EventSystems.PointerEventData pointerEvent, UnityEngine.GameObject currentOverGo) [0x00000] nenhuma <04d0cd30fbf9474897ce2cf447facfe7>: 0 
  a UnityEngine.EventSystems.StandaloneInputModule.ProcessMousePress (Dados UnityEngine.EventSystems.PointerInputModule + MouseButtonEventData) [0x00000 ] in <04d0cd30fbf9474897ce2cf447facfe7>: 0 
  a UnityEngine.EventSystems.StandaloneInputModule.ProcessMouseEvent (id System.Int32) [0x00000] nenhuma <04d0cd30fbf9474897ce2cf447facfe7>: 0 
  a UnityEngine.EventSystems.StandaloneInputModule.ProcessMouseEvent () [0x00000] nenhuma <04d0cd30fbf9474897ce2cf447facfe7>: 0 
  a UnityEngine.EventSystems.StandaloneInputModule.Process () [0x00000] em <04d0cd30fbf9474897ce2cf447facfe7>: 0
  em UnityEngine.EventSystems.EventSystem.Update () [0x00000] em <04d0cd30fbf9474897ce2cf447facfe7>: 0 
Compilação: U34-476059-V

Tentei há um tempinho e também consegui cavar, com o jogo travando até o buraco negro chegar.

Não consegui obter os códigos de erro. O jogo está travando ;-; Soon after, I couldn't even create the world anymore.

 

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@tigergum4 Could you check to see if Windows Defender or other antivirus/security software is reporting an issue like Cacau Show found? Sometimes the software does this silently.

I think what is happening is another program other than Oxygen Not Included is preventing access to your Temp folder on your system. It's unclear what the cause is but we are still investigating and it may take some time to figure out.

 

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9 hours ago, EricKlei said:

 

what about if move all those files to "Documents\Klei\OxygenNotIncluded" what spread to different location?

there is Four cases what can make this happen

1. You not have Temp folder (Need programmatically make the folder first)

2. You not have privileges for save there (Need run game as Administrator)

3. Antivirus or some other soft blocking allow to save

4. You not have enough HDD space

 

Edited by gabberworld

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Just now, gabberworld said:

que tal mover todos esses arquivos para "Documentos \ Klei \ OxygenNotIncluded" que se espalhou para um local diferente?

há quatro casos que podem fazer isso acontecer

1. Você não tem a pasta Temp (primeiro é necessário criar a pasta programaticamente)

2. Você não tem privilégios para salvar lá (é necessário executar o jogo como Administrador)

3. Antivírus ou algum outro bloqueio suave permite salvar

4. Você não tem espaço suficiente no HDD

 

I tried to run as an administrator, but it says it's already running and the game closes... And nothing else happens.

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7 minutes ago, Cacau Show said:

I tried to run as an administrator, but it says it's already running and the game closes... And nothing else happens.

try run game as administrator directly the game folder ? or you todo that as well?

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2 minutes ago, gabberworld said:

tente executar o jogo como administrador diretamente na pasta do jogo? ou você faz isso também?

I tried directly from the game folder, as there is no such option on the desktop.

I tried to move the folder, but the game failed (maybe I did it wrong)

I have HD space

When I search for the "temp" folder, a folder appears on my computer, it updated in the last attempt to open the game.

Edited by Cacau Show

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4 minutes ago, Cacau Show said:

I tried directly from the game folder, as there is no such option on the desktop.

you are able open the "C:\Users\Beth\AppData\Local\Temp\" folder by self?

or whatever where your temp folder is

Edited by gabberworld

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4 minutes ago, gabberworld said:

you are able open the "C:\Users\Beth\AppData\Local\Temp\" folder by self?

or whatever where your temp folder is

If I use a "run" tool, yes... Searching directly no.

When I manually go into the users folder the "appdata" folder is not there. @_@

Sorry, I'm a layman on this subject.

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1 minute ago, Cacau Show said:

If I use a "run" tool, yes... Searching directly no.

When I manually go into the users folder the "appdata" folder is not there. @_@

Sorry, I'm a layman on this subject.

appdata folder by default is hidden in windows, hidden stuff can be activated in Folder Options.

also interesting is that it says your app already is running when you try run as administrator. something like that not happen in here

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3 minutes ago, gabberworld said:

appdata folder by default is hidden in windows, hidden stuff can be activated in Folder Options.

also interesting is that it says your app already is running when you try run as administrator. something like that not happen in here

Yeah, weirder for reasons I hadn't started it since I turned on the computer... So I don't know why it would be running.

In the task manager there is nothing either.

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5 minutes ago, Cacau Show said:

Yeah, weirder for reasons I hadn't started it since I turned on the computer... So I don't know why it would be running.

In the task manager there is nothing either.

to you run the latest steam version? i mean does your steam self is updated?

Edited by gabberworld

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2 minutes ago, gabberworld said:

para executar a versão mais recente do Steam?

Yes, there were no recent updates on steam, but still to ensure it wasn't a platform error I had uninstalled and re-installed it... It's all right in steam.

I can play the C-469300 version of the game as far as I've seen it, the only problem is that the mods are incompatible [ I wanted to use one for translation, since I don't know any English ]

It's not the mod either, since I tried it with the mod and without and the black hole continues

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9 minutes ago, Cacau Show said:

Yes, there were no recent updates on steam, but still to ensure it wasn't a platform error I had uninstalled and re-installed it... It's all right in steam.

I can play the C-469300 version of the game as far as I've seen it, the only problem is that the mods are incompatible [ I wanted to use one for translation, since I don't know any English ]

It's not the mod either, since I tried it with the mod and without and the black hole continues

i would suggest you install the free Comodo internet Security Premium as its very powerfull Antivirus soft, also it should disable then the windows default protection crap

but as its very powerfull it may make scratch you head in beginning. soo thats up to you

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@Cacau Show you could play the game if you choose the "previous version" . It's in the properties of the game in steam: Right click-> properties ->BETAS -> "public_previous_version - CS 439300".

image.thumb.png.c93d1196c94fc3b700f64ab04cc40a44.png

If you own DLC you will need to deactivate it first through game properties -> DLC

image.thumb.png.b2b7ef6289bc8c5e3057ca986d60fcd7.png

Unfortunately any saves you made in the new version will not open in the "previous version" but until this bug is fixed you could still play even if some features are missing

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