IamDenney Posted December 16, 2014 Share Posted December 16, 2014 Bug Submission: Category: General Issue Title: Cannot connect to Klei Server Issue Description: Upon opening the game and clicking play, the "logging in" screen flashes for just a second, goes away, then I get a popup that says "Connection to Klei Failed. Cound not connect to Klei's servers. Characters and worlds from online games will be unavailable. Continue and play offline?" My options are Play Offline and Cancel. Play Offline takes me to an empty server list where I can create my own unjoinable one and play solo. Cancel takes me to main menu. It never asked me to create an account to play the game so I think the logging in might be the problem. Steps to Reproduce: Step 1: open game Step 2: click Play! Link to comment Share on other sites More sharing options...
IamDenney Posted December 16, 2014 Author Share Posted December 16, 2014 Just to clarify, I've tried restarting game and entire computer. I've let it through firewall and turned it off entirely. I've uninstalled and reinstalled the game and nothing seems to be working. Link to comment Share on other sites More sharing options...
IamDenney Posted December 16, 2014 Author Share Posted December 16, 2014 Log just to see if it helps Starting upCommand Line Arguments:Don't Starve: 120547 WIN32_STEAMBuild Date: 2014-12-14_17-10-53THREAD - started 'GAClient' (4124)HttpClient::ClientThread::Main()Network tick rate: U=15(2), D=0Network tick rate: U=15(2), D=0OnLoadPermissionListOnLoadPermissionListcGame::InitializeOnMainThreadWindowManager::InitializeRestoreWindowPosition Saved Client Pos (0 x 23) Adjusted Window Pos (-8 x -8)EnsureWindowOnScreen All good.GLInfo~~~~~~GL_VENDOR: Google Inc.GL_RENDERER: ANGLE (NVIDIA GeForce GTX 660 )GL_VERSION: OpenGL ES 2.0 (ANGLE 1.0.0.2249)GL_SHADING_LANGUAGE_VERSION: OpenGL ES GLSL ES 1.00 (ANGLE 1.0.0.2249)THREAD - started 'WindowsInputManager' (3352)OpenGL extensions (19, 19):GL_ANGLE_depth_textureGL_ANGLE_framebuffer_blitGL_ANGLE_framebuffer_multisampleGL_ANGLE_instanced_arraysGL_ANGLE_pack_reverse_row_orderGL_ANGLE_texture_compression_dxt3GL_ANGLE_texture_compression_dxt5GL_ANGLE_texture_usageGL_ANGLE_translated_shader_sourceGL_EXT_read_format_bgraGL_EXT_robustnessGL_EXT_texture_compression_dxt1GL_EXT_texture_format_BGRA8888GL_EXT_texture_storageGL_OES_get_program_binaryGL_OES_packed_depth_stencilGL_OES_rgb8_rgba8GL_OES_standard_derivativesGL_OES_texture_npotGL_MAX_TEXTURE_SIZE = 16384GL_MAX_TEXTURE_IMAGE_UNITS = 16GL_MAX_RENDERBUFFER_SIZE = 16384GL_MAX_VIEWPORT_DIMS = 16384, 16384GL_MAX_VARYING_VECTORS = 10GL_MAX_VERTEX_ATTRIBS = 16GL_MAX_VERTEX_UNIFORM_VECTORS = 254GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS = 4GL_MAX_FRAGMENT_UNIFORM_VECTORS = 2214 compressed texture formatstexture format 0x83f0texture format 0x83f1texture format 0x83f2texture format 0x83f3cDontStarveGame::DoGameSpecificInitialize()cGame::StartPlayingLOADING LUADoLuaFile scripts/main.luaDoLuaFile loading buffer scripts/main.luascripts/main.lua(164,1) running main.lua loaded modindex ModIndex: Beginning normal load sequence. LOADING LUA SUCCESSPlayerDeaths could not load morgue loaded profile bloom_enabled true loaded saveindex OnFilesLoaded() OnUpdatePurchaseStateComplete Unload BE Could not unload undefined prefab 0x4374c56c (yellowstaff)Could not unload undefined prefab 0x303bfdce (axe)Could not unload undefined prefab 0x94cf6c04 (goldenpickaxe)Could not unload undefined prefab 0x1541c9cc (armorruins)Could not unload undefined prefab 0x8cc766ef (pumpkin_lantern)Could not unload undefined prefab 0xfdcabd86 (earmuffshat)Could not unload undefined prefab 0x9a6718eb (resurrectionstatue)Could not unload undefined prefab 0x6b0c64bf (resurrectionstatue_placer)Could not unload undefined prefab 0x69afe33b (book_brimstone)Could not unload undefined prefab 0xdfb37276 (telestaff)Could not unload undefined prefab 0xaf34ecc0 (trunkvest_winter)Could not unload undefined prefab 0x34a58be1 (book_sleep)Could not unload undefined prefab 0xa3ec4f57 (book_gardening)Could not unload undefined prefab 0x875750ea (turf_road)Could not unload undefined prefab 0x2cc493e4 (book_birds)Could not unload undefined prefab 0xcd7669e5 (nightsword)Could not unload undefined prefab 0x1daa5ab7 (turf_carpetfloor)Could not unload undefined prefab 0xefa57cea (bandage)Could not unload undefined prefab 0xde4bc7e7 (wall_hay_item)Could not unload undefined prefab 0xe51acd32 (lightning_rod)Could not unload undefined prefab 0x947bfcb8 (lightning_rod_placer)Could not unload undefined prefab 0x378bda50 (wall_wood_item)Could not unload undefined prefab 0xb1fa364d (pickaxe)Could not unload undefined prefab 0x34fb4f82 (pitchfork)Could not unload undefined prefab 0xdf13a0c1 (ruins_bat)Could not unload undefined prefab 0xe490ce6b (book_tentacles)Could not unload undefined prefab 0x3f5176c5 (firepit)Could not unload undefined prefab 0x8a462465 (firepit_placer)Could not unload undefined prefab 0xe16c07d0 (ruinshat)Could not unload undefined prefab 0x3d4d1dc6 (bedroll_straw)Could not unload undefined prefab 0xadfdb7ae (armor_sanity)Could not unload undefined prefab 0x3edae42e (multitool_axe_pickaxe)Could not unload undefined prefab 0x76d26529 (bugnet)Could not unload undefined prefab 0x5ce426c4 (blowdart_fire)Could not unload undefined prefab 0xc3bf310c (blueamulet)Could not unload undefined prefab 0x36768a92 (orangestaff)Could not unload undefined prefab 0xa0c84037 (wall_moonrock_item)Could not unload undefined prefab 0x1c48b877 (campfire)Could not unload undefined prefab 0xdfe3a33 (campfire_placer)Could not unload undefined prefab 0x1153dbb9 (pottedfern)Could not unload undefined prefab 0xf2102a71 (pottedfern_placer)Could not unload undefined prefab 0x4740cff7 (tent)Could not unload undefined prefab 0xb4d742b3 (tent_placer)Could not unload undefined prefab 0x10473739 (spear)Could not unload undefined prefab 0x2ca456a0 (orangeamulet)Could not unload undefined prefab 0x8d44bbad (cookpot)Could not unload undefined prefab 0x30d2f57d (cookpot_placer)Could not unload undefined prefab 0xa1e54a85 (goldenaxe)Could not unload undefined prefab 0x739fbe3c (homesign)Could not unload undefined prefab 0x33fdbd2e (homesign_placer)Could not unload undefined prefab 0xa8b25abc (wall_ruins_item)Could not unload undefined prefab 0xe6af29d2 (compass)Could not unload undefined prefab 0x21bf03b1 (thulecite)Could not unload undefined prefab 0xcf1626 (rabbithouse)Could not unload undefined prefab 0x1aa31ec4 (rabbithouse_placer)Could not unload undefined prefab 0xe474f23c (armormarble)Could not unload undefined prefab 0x3ccdbe75 (icestaff)Could not unload undefined prefab 0x68ba7101 (researchlab3)Could not unload undefined prefab 0xd6985329 (researchlab3_placer)Could not unload undefined prefab 0xcda99af6 (winterhat)Could not unload undefined prefab 0x19c004b2 (pighouse)Could not unload undefined prefab 0x469fe538 (pighouse_placer)Could not unload undefined prefab 0xca16846d (boards)Could not unload undefined prefab 0x2e264dbc (blowdart_pipe)Could not unload undefined prefab 0x2e54b535 (cane)Could not unload undefined prefab 0xfa14dec6 (birdtrap)Could not unload undefined prefab 0xe2bfa46 (tophat)Could not unload undefined prefab 0x7c11af2 (treasurechest)Could not unload undefined prefab 0xd411bef8 (treasurechest_placer)Could not unload undefined prefab 0xef21c9f2 (rope)Could not unload undefined prefab 0x539e9e8a (trunkvest_summer)Could not unload undefined prefab 0x75370b6 (papyrus)Could not unload undefined prefab 0xb981ecda (fast_farmplot)Could not unload undefined prefab 0x2639673 (farmplot_placer)Could not unload undefined prefab 0xf4eb0943 (shovel)Could not unload undefined prefab 0xbcfca634 (strawhat)Could not unload undefined prefab 0x3f6c9ebb (diviningrod)Could not unload undefined prefab 0x86860bc2 (boomerang)Could not unload undefined prefab 0x761a1799 (gunpowder)Could not unload undefined prefab 0x1cd9e60e (razor)Could not unload undefined prefab 0x46094f1b (beefalohat)Could not unload undefined prefab 0x68ba7100 (researchlab2)Could not unload undefined prefab 0x3386a16a (researchlab2_placer)Could not unload undefined prefab 0xec43b9f4 (sewing_kit)Could not unload undefined prefab 0x68370bd6 (trap_teeth)Could not unload undefined prefab 0x9a99c7b7 (armorgrass)Could not unload undefined prefab 0x8bbc7f55 (beemine)Could not unload undefined prefab 0xd8067599 (beehat)Could not unload undefined prefab 0xda17c8e8 (armorslurper)Could not unload undefined prefab 0x47611d71 (sweatervest)Could not unload undefined prefab 0x85181f7c (minerhat)Could not unload undefined prefab 0x15220700 (backpack)Could not unload undefined prefab 0xfb180669 (blowdart_sleep)Could not unload undefined prefab 0xe8f381a1 (turf_checkerfloor)Could not unload undefined prefab 0xd5201c09 (beebox)Could not unload undefined prefab 0x753b7621 (beebox_placer)Could not unload undefined prefab 0xb918c5fd (fishingrod)Could not unload undefined prefab 0x111db7ae (footballhat)Could not unload undefined prefab 0x80cb1e18 (featherhat)Could not unload undefined prefab 0x5a59f5cc (goldenshovel)Could not unload undefined prefab 0xbea16a01 (hambat)Could not unload undefined prefab 0xc4101586 (hammer)Could not unload undefined prefab 0x4685284 (umbrella)Could not unload undefined prefab 0x6f21e747 (piggyback)Could not unload undefined prefab 0xe87e06c0 (icebox)Could not unload undefined prefab 0xf2bd1baa (icebox_placer)Could not unload undefined prefab 0x41ba89b5 (nightmarefuel)Could not unload undefined prefab 0x3949a42 (meatrack)Could not unload undefined prefab 0x56340ba8 (meatrack_placer)Could not unload undefined prefab 0xbc429ef3 (bushhat)Could not unload undefined prefab 0xcceee6c3 (cutstone)Could not unload undefined prefab 0xfbaefa0e (rainometer)Could not unload undefined prefab 0xeea990dc (rainometer_placer)Could not unload undefined prefab 0x89c20b1b (telebase)Could not unload undefined prefab 0x868a468f (telebase_placer)Could not unload undefined prefab 0x3cb06493 (healingsalve)Could not unload undefined prefab 0xe5936c6a (firestaff)Could not unload undefined prefab 0x37c31aa6 (lantern)Could not unload undefined prefab 0x9d92cce (purpleamulet)Could not unload undefined prefab 0x7fcb037d (greenstaff)Could not unload undefined prefab 0xa90e8c50 (lifeinjector)Could not unload undefined prefab 0x7f2d088c (armorwood)Could not unload undefined prefab 0x7f46d7c0 (batbat)Could not unload undefined prefab 0x62a5e7fe (nightlight)Could not unload undefined prefab 0x185806ec (nightlight_placer)Could not unload undefined prefab 0xb6201ac9 (onemanband)Could not unload undefined prefab 0xf0330963 (panflute)Could not unload undefined prefab 0x3c935451 (eyeturret_item)Could not unload undefined prefab 0x22ec3802 (wall_stone_item)Could not unload undefined prefab 0x4d9a964d (trap)Could not unload undefined prefab 0xbd603add (reviver)Could not unload undefined prefab 0xda1f7edf (winterometer)Could not unload undefined prefab 0x955229cb (winterometer_placer)Could not unload undefined prefab 0xcba65752 (amulet)Could not unload undefined prefab 0x38967bb2 (researchlab)Could not unload undefined prefab 0x77e9ae38 (researchlab_placer)Could not unload undefined prefab 0xcad92460 (flowerhat)Could not unload undefined prefab 0xb1591875 (greenamulet)Could not unload undefined prefab 0xdac7fbf5 (birdcage)Could not unload undefined prefab 0xe1f9b335 (birdcage_placer)Could not unload undefined prefab 0x68ba7102 (researchlab4)Could not unload undefined prefab 0x79aa04e8 (researchlab4_placer)Could not unload undefined prefab 0x263bc4d5 (slow_farmplot)Could not unload undefined prefab 0x2639673 (farmplot_placer)Could not unload undefined prefab 0xe5071541 (nightmare_timepiece)Could not unload undefined prefab 0x2c158f7c (torch)Could not unload undefined prefab 0x2ae7e3b3 (purplegem)Could not unload undefined prefab 0x265d1455 (turf_woodfloor)Could not unload undefined prefab 0xf8e41fa9 (bedroll_furry)Could not unload undefined prefab 0xdb20fa95 (heatrock)Could not unload undefined prefab 0x9a0ed246 (yellowamulet)Could not unload undefined prefab 0x33ab6997 (hud)Could not unload undefined prefab 0x3364203d (forest)Could not unload undefined prefab 0x2e5cb72d (cave)Could not unload undefined prefab 0x40b82ff2 (maxwell)Could not unload undefined prefab 0xbddda476 (fire)Could not unload undefined prefab 0x1078732c (character_fire)Could not unload undefined prefab 0x427b5b39 (shatter) Unload BE done Load FE Load FE: done SimLuaProxy::QueryServer()SimLuaProxy::QueryServer()ModIndex: Load sequence finished successfully. Reset() returningCURL ERROR: couldn't connect to host at s3-us-west-2.amazonaws.com:443CURL ERROR: couldn't connect to host at s3-us-west-2.amazonaws.com:443CURL ERROR: couldn't connect to host at login.kleientertainment.com:443Account Failed:failed_communication Could not unload undefined prefab 0x20e21d7a (puppet_wes)Could not unload undefined prefab 0x20e21d7a (puppet_wes)Collecting garbage...lua_gc took 0.01 seconds~NetworkLuaProxy()~SimLuaProxy()lua_close took 0.02 secondsCould not unload undefined prefab 0x20e21d7a (puppet_wes)Could not unload undefined prefab 0x20e21d7a (puppet_wes)Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.HttpClient::ClientThread::Main() completeShutting down Link to comment Share on other sites More sharing options...
Tordhen Posted December 16, 2014 Share Posted December 16, 2014 Same problem, please help me :/ Link to comment Share on other sites More sharing options...
IamDenney Posted December 17, 2014 Author Share Posted December 17, 2014 Most people with same problem say it resolves itself but no luck with that so far. Link to comment Share on other sites More sharing options...
KKvir Posted December 17, 2014 Share Posted December 17, 2014 I have the same problem. Apparently Steam is "online" but I can't log in Link to comment Share on other sites More sharing options...
EbonyDream Posted December 17, 2014 Share Posted December 17, 2014 I am having this problem as well. Link to comment Share on other sites More sharing options...
betab00m Posted December 17, 2014 Share Posted December 17, 2014 same with me Link to comment Share on other sites More sharing options...
Pandantic Posted December 17, 2014 Share Posted December 17, 2014 Me and two friends in different countries are having the same issue. Link to comment Share on other sites More sharing options...
marceloroot Posted December 17, 2014 Share Posted December 17, 2014 I am also having this problem, and I 'm from Brazil Link to comment Share on other sites More sharing options...
Altimes34 Posted December 17, 2014 Share Posted December 17, 2014 The same problem, is there a fix or something like this ? Link to comment Share on other sites More sharing options...
loeizbi Posted December 17, 2014 Share Posted December 17, 2014 Same problem please fix this ... Link to comment Share on other sites More sharing options...
cptCalavera Posted December 18, 2014 Share Posted December 18, 2014 They are currently having some server issues. have a look here to see whats going on. Link to comment Share on other sites More sharing options...
IamDenney Posted December 18, 2014 Author Share Posted December 18, 2014 UPDATE: Turns out Uninstalling Norton Internet Security fixed it. Guessing Norton went a little nazi on a lot of my games not letting any of them work. Might try that if you're still having problems. Link to comment Share on other sites More sharing options...
WakaDraco Posted December 18, 2014 Share Posted December 18, 2014 I'm having this problem right now. The funny thing is, the friend I gave my extra copy to can connect without much trouble. Please advice. Link to comment Share on other sites More sharing options...
JoeW Posted December 19, 2014 Share Posted December 19, 2014 Note. We were having server issues yesterday that affected pretty much everybody universally. If you are still having issues, this is something different, and needs to be addressed separately. Link to comment Share on other sites More sharing options...
ProfessorBoston Posted December 20, 2014 Share Posted December 20, 2014 ATTENTION I FOUND A FIX All you have to do is uninstall any AntiVirus This Includes AVGNorton and any other anti virus Link to comment Share on other sites More sharing options...
KycTKoHol7Jlu Posted December 20, 2014 Share Posted December 20, 2014 as I understand, the answer is no and will not be ? Link to comment Share on other sites More sharing options...
berki Posted December 28, 2014 Share Posted December 28, 2014 i have same problem today... Link to comment Share on other sites More sharing options...
SteakHache Posted December 28, 2014 Share Posted December 28, 2014 Same problem actually. Please, help. Link to comment Share on other sites More sharing options...
rezecib Posted December 28, 2014 Share Posted December 28, 2014 @berki,@SteakHache, Antivirus/firewall... Link to comment Share on other sites More sharing options...
SteakHache Posted December 28, 2014 Share Posted December 28, 2014 @berki,@SteakHache, Antivirus/firewall... deactivated antivirus. Still cant connect --> http://forums.kleientertainment.com/topic/47767-general-cant-login-to-klei-cant-play-online/ Link to comment Share on other sites More sharing options...
PNKLBRND Posted December 28, 2014 Share Posted December 28, 2014 Cannot connect either. Same problem. Link to comment Share on other sites More sharing options...
Steine Posted December 29, 2014 Share Posted December 29, 2014 Starving. Need food. Friend cannot connect to give me food. Help.Starving. Friend cannot connect to give me food. Help. Link to comment Share on other sites More sharing options...
berki Posted December 29, 2014 Share Posted December 29, 2014 reboot your box, propably a problem with DNS or IP i don't know, but it's working for me Link to comment Share on other sites More sharing options...
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