historemajor Posted January 7, 2014 Share Posted January 7, 2014 I originally bought this game through the google chrome store when it was available there, i was having problems loading the game so i uninstalled it with the hopes of reinstalling it, went to the playstore and it was no longer available! i was using a chromebook at the time so i had to use google, now I am using a windows laptop and want to download it through steam, is that at all possible or do i have to buy it again? Link to comment https://forums.kleientertainment.com/forums/topic/30770-bought-through-playstore-any-way-to-transfer-to-steam/ Share on other sites More sharing options...
JoeW Posted January 7, 2014 Share Posted January 7, 2014 Hey there, Contact us here: https://kleisupport.desk.com/ Include the email address you used when you purchased the game, and we will be able to track down your account for you. Link to comment https://forums.kleientertainment.com/forums/topic/30770-bought-through-playstore-any-way-to-transfer-to-steam/#findComment-400531 Share on other sites More sharing options...
the truthseeker Posted January 7, 2014 Share Posted January 7, 2014 Also, you mighty want to see this section which could immediately solve your request, especially if able to get the email and key that way. If absolutely unable to reconfigure it on Chrome or get the key info, then you will need to use the contact link JoeW listed. Link to comment https://forums.kleientertainment.com/forums/topic/30770-bought-through-playstore-any-way-to-transfer-to-steam/#findComment-400536 Share on other sites More sharing options...
historemajor Posted January 7, 2014 Author Share Posted January 7, 2014 i found my transaction id, i no longer have the don't starve app so i cant go through the options, im not sure where to go from there. Link to comment https://forums.kleientertainment.com/forums/topic/30770-bought-through-playstore-any-way-to-transfer-to-steam/#findComment-400945 Share on other sites More sharing options...
the truthseeker Posted January 7, 2014 Share Posted January 7, 2014 i found my transaction id, i no longer have the don't starve app so i cant go through the options, im not sure where to go from there.See JoeW's (and my replying) quote if you are confused about why being referred this way. Go to the https://kleisupport.desk.com/ link. Choose "Email Us" (or just choose it here I guess but you know what to do in the future.) Enter your Name and your contact Email Address Select "Game Client Issues" for the Subject Select "Don't Starve" for the Game. Enter a message explaining you are a Don't Starve Chrome Store purchaser and need your information to transition to Don't Starve Steam and Standalone (and also enter your Transaction ID and purchase email in this message body.) After reviewing everything was entered correctly, click the "Send Email" button. That's it! Link to comment https://forums.kleientertainment.com/forums/topic/30770-bought-through-playstore-any-way-to-transfer-to-steam/#findComment-400955 Share on other sites More sharing options...
historemajor Posted January 7, 2014 Author Share Posted January 7, 2014 thanks, i did that but didn't put in my transaction info like a dummy! i will do that now Link to comment https://forums.kleientertainment.com/forums/topic/30770-bought-through-playstore-any-way-to-transfer-to-steam/#findComment-400962 Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.
Please be aware that the content of this thread may be outdated and no longer applicable.