tg7angel Posted November 14, 2013 Share Posted November 14, 2013 Okay, so I copied my chrome key from my chrome dont starve, and followed what I was supposed to do. I did not have the button for "Get Steam key" so I had to search in my email account. Klei has not sent me a notification and so I had to contact them in LiveSupport@KleiEntertainment.com. When I went to the link, it was untitled and I was unable to contact... I'm really quite frustrated right now for it was rare for me to enjoy a game of Don't Starve now that I am very busy. I was happy to actually have the time to enjoy a couple "days" on Don't Starve, but instead I wasted much time trying to switch. Please someone help. It is very appreciated and I will forget this has ever occured only if someone would kindly help me with my problem. Thank you for your time. Link to comment Share on other sites More sharing options...
lupadim Posted November 14, 2013 Share Posted November 14, 2013 There are very clear instructions. Do you have your key? Go to steam, click at the following button accordingly the printscreen: http://prntscr.com/2478ze and activate your key. This requires the steam client. Link to comment Share on other sites More sharing options...
tg7angel Posted November 14, 2013 Author Share Posted November 14, 2013 There are very clear instructions. Do you have your key? Go to steam, click at the following button accordingly the printscreen: http://prntscr.com/2478ze and activate your key. This requires the steam client. I have a Chrome key, not a Steam key. But thanks for trying to help. Link to comment Share on other sites More sharing options...
lupadim Posted November 15, 2013 Share Posted November 15, 2013 You should visit THIS thread, it might have useful information for you. I'll quote it, just in case you can't access it: Depending on where you purchased the game, you can retrieve your keys in the following ways. NOTE:As of April 23rd, we are no longer offering a free friend key with purchase of Don't Starve. Humble Store: (Amazon, Paypal, Google)When you purchase Don't Starve through the Humble Store, you will be sent an email that contains a unique URL that will allow you to claim a key that can be used in both Steam and the Standalone version of the game.Where is my email?If you either A) mistype the email address or B) type in a different email address than you think you used to purchase, people can miss the email confirmation. The best step here is to check any possible email address (and spam box) to see if you can find the Humble Store email confirmation. You can also go to the Humble Store to have the email resent or contact them to check to make sure you used the right email address: https://www.humblebu...com/?s=resender Steam:When you purchase Don't Starve from Steam, the game is added to your Steam games library. Where is my second key?If you purchased Don't Starve through Steam during the early access beta, you will find your extra copy in your steam Inventory here: http://www.steamcomm...m/my/inventory/ NOTE:As of April 23rd, we are no longer offering the second friend key with purchase of Don't Starve. If you purchased before this day, you will have a second key available. Do I get a Standalone key?If you are playing Don't Starve on Steam, go to your games library and choose "View CD Key." Here you will find a new product key that will allow you access to the Standalone; - Go to your internet browser and type in: https://www.humblebundle.com/s?key= - Add your product key after the = and press enter to continue - This will take you to the Humble Store page, choose and click your operating system (Linux) - Once you've chosen your OS, click on the "Download" tab to begin downloading the Standalone client. - Install the Don't Starve Standalone Client and run it; the updater will prompt you to input your product key, input the product key you got after right-clicking on Don't Starve in your Steam library. If you made it through this list and you are still having issues, use the contact us form and send as much information as you have that may be able to help us track down and fix your issue. Link to comment Share on other sites More sharing options...
JanH Posted November 15, 2013 Share Posted November 15, 2013 I have a Chrome key, not a Steam key. But thanks for trying to help. Heya @tg7angel, Could I get you to contact us here: https://kleisupport.desk.com/customer/portal/emails/new? Please include your purchase info, the email you used to purchase the game, or game key and we'll look into it! Link to comment Share on other sites More sharing options...
tg7angel Posted November 17, 2013 Author Share Posted November 17, 2013 Heya @tg7angel, Could I get you to contact us here: https://kleisupport.desk.com/customer/portal/emails/new? Please include your purchase info, the email you used to purchase the game, or game key and we'll look into it!Thank you. I'll go and do it now Link to comment Share on other sites More sharing options...
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