M.P Posted May 1, 2022 Share Posted May 1, 2022 I accidentally redeemed an already existing reward in my rewards panel. I redeemed the Cawnival Endtable and right now I have the both the Timeless and the Loyal variant of the same item. Is it possible to revert it and get my Klei points back? Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/ Share on other sites More sharing options...
M.P Posted May 3, 2022 Author Share Posted May 3, 2022 Any of the Klei folks can tell me what can be done at least? Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/#findComment-1566628 Share on other sites More sharing options...
DajeKotlyar Posted May 3, 2022 Share Posted May 3, 2022 Try teg them. @JoeW or @zarklord_klei Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/#findComment-1566630 Share on other sites More sharing options...
ArubaroBeefalo Posted May 3, 2022 Share Posted May 3, 2022 maybe you can rollback the trade here? https://accounts.klei.com/account/transactions atleast works for spool transactions (i think 1 per month) Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/#findComment-1566631 Share on other sites More sharing options...
M.P Posted May 4, 2022 Author Share Posted May 4, 2022 9 hours ago, ArubaroBeefalo said: maybe you can rollback the trade here? https://accounts.klei.com/account/transactions atleast works for spool transactions (i think 1 per month) It cannot be undone so it seems. @JoeW @zarklord_klei Please, given how scarce the Klei points are, can u remove this item from belongings and give me back my 1200 points? I'd really appreciate it. Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/#findComment-1566786 Share on other sites More sharing options...
JanH Posted May 4, 2022 Share Posted May 4, 2022 @M.P For account-related support requests, could we get you to contact support directly and provide your Klei User ID (KU ID), as well as screenshots, and additional information? Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/#findComment-1567324 Share on other sites More sharing options...
M.P Posted May 5, 2022 Author Share Posted May 5, 2022 5 hours ago, JanH said: @M.P For account-related support requests, could we get you to contact support directly and provide your Klei User ID (KU ID), as well as screenshots, and additional information? I'll try through there, thank you. Link to comment https://forums.kleientertainment.com/forums/topic/139860-accidentally-redeemed-a-reward/#findComment-1567417 Share on other sites More sharing options...
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