Goreslave Posted January 28, 2016 Share Posted January 28, 2016 Hello Klei team, I would like to report an issue with your account creation, I bought Don't Starve Together 2 hours ago, and I haven't got a single confirmation email even after registering with 3 different email adresses, and before you ask, yes I checked my spam folder on all three email adresses. Also I tried to sign up on the forums and only got the confirmation email 30 minutes after signing up. Has a last attempt of trying to contact you, I tried to send an email via support contact, and guess what it didn't work aswell, there seems to be an error with the platform that doesn't have an 'Send' Button to forward the email directly to you. Finally I got the confirmation email to the forums and now I'm reporting the issue, I hope you understand how frustrating and unpleasant this situation is and I hope you fix it soon. Link to comment https://forums.kleientertainment.com/forums/topic/63400-no-verification-email/ Share on other sites More sharing options...
Snowhusky5 Posted January 28, 2016 Share Posted January 28, 2016 What website do you use for email? It sounds like your problems are with it, rather than Klei. If your email didn't have a send button, that is definitely the website's fault. I recommend gmail. Link to comment https://forums.kleientertainment.com/forums/topic/63400-no-verification-email/#findComment-714822 Share on other sites More sharing options...
JoeW Posted January 28, 2016 Share Posted January 28, 2016 Hey there, This is JoeW from Klei Entertainment regarding your issue with your email validation. I have checked our logs and I see that the email has been sent to you. It's most likely sitting in your spam folder or perhaps another folder you have setup may have filtered it out. I will PM you the link since the email is confirmed through the forum. Link to comment https://forums.kleientertainment.com/forums/topic/63400-no-verification-email/#findComment-714852 Share on other sites More sharing options...
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