gawlow Posted February 18, 2025 Share Posted February 18, 2025 When trying to go to Epic Store to buy new DLCs this information is shown: This content is currently unavailable in your platform or region. How can I buy new DLCs? Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/ Share on other sites More sharing options...
Developer EricKlei Posted February 18, 2025 Developer Share Posted February 18, 2025 What is your platform (Windows/Mac) and region? Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799228 Share on other sites More sharing options...
NewWorldDan Posted February 18, 2025 Share Posted February 18, 2025 It might help if we knew where you were located. The devs would probably need to know that to fix the problem. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799229 Share on other sites More sharing options...
gawlow Posted February 18, 2025 Author Share Posted February 18, 2025 I am located in Poland, and I have tried opening the links to the game on both Windows and Mac, neither worked. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799238 Share on other sites More sharing options...
Developer EricKlei Posted February 18, 2025 Developer Share Posted February 18, 2025 I've checked and the game and DLCs all share the same default regions, which includes Poland. Could you provide more details such as a screenshot of the store page and anything else that might help? If you open the store page when not logged in does it also say the base game is not available? Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799249 Share on other sites More sharing options...
gawlow Posted February 18, 2025 Author Share Posted February 18, 2025 Hey, here is a screenshot of the DLC page when I'm logged in: and here in incognito tab: The same occurs for every other DLC and base game. Search does not show any results either. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799269 Share on other sites More sharing options...
BezKa Posted February 18, 2025 Share Posted February 18, 2025 I'll check on this in a bit, I'm also in Poland. What antivirus do you have? Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799278 Share on other sites More sharing options...
gawlow Posted February 18, 2025 Author Share Posted February 18, 2025 Just windows defender on windows and I’m not aware of any on maci Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799289 Share on other sites More sharing options...
BezKa Posted February 18, 2025 Share Posted February 18, 2025 Can confirm, Oxygen not Included gets no results when searched for, accessing link directly from Klei page shows it's unavailable. Same happens with Griftlands and Lab Rat. Fiddling with my antivirus did nothing. No issues on Steam. VPN set to USA shows the page normally. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799291 Share on other sites More sharing options...
Developer EricKlei Posted February 19, 2025 Developer Share Posted February 19, 2025 Thanks for the info. We are investigating. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799336 Share on other sites More sharing options...
gawlow Posted February 19, 2025 Author Share Posted February 19, 2025 It started working today. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799420 Share on other sites More sharing options...
Developer EricKlei Posted February 19, 2025 Developer Share Posted February 19, 2025 Thanks for letting us know. Glad it's been fixed. Link to comment https://forums.kleientertainment.com/forums/topic/164216-this-content-is-currently-unavailable-in-your-platform-or-region/#findComment-1799623 Share on other sites More sharing options...
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