schultzy45 Posted August 11, 2022 Share Posted August 11, 2022 i just bought the game on steam and it boots up and gives me a black screen and freezes and then crash. I am pretty computer dumb when it comes to the tech side. My pc can run high graphic's games like Cyberpunk 2077 Any help full advice would be awesome. Thank you This is my specs on it i think Device name DESKTOP-DFR5HE5 Processor Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz 3.00 GHz Installed RAM 16.0 GB Device ID F6073DF3-CD9E-4DBB-A4E5-A8715D189A32 Product ID 00325-81492-66078-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Link to comment Share on other sites More sharing options...
Developer EricKlei Posted August 11, 2022 Developer Share Posted August 11, 2022 Could you attach your Player.log and dxdiag? Instructions on how to find those files. When the game crashes it typically displays an error message with a duplicant image and doesn't close the game. A black screen sounds like a system configuration issue or a graphics driver issue. Those two files will help me figure out what's going on. In the meantime you could try updating your graphic drivers. Link to comment Share on other sites More sharing options...
fritozipper Posted August 29, 2022 Share Posted August 29, 2022 check windows system files integrity, by opening Command prompt (run as administrator) type sfc /scannow then hit enter. That usually fixes my problems Link to comment Share on other sites More sharing options...
outseeker Posted August 30, 2022 Share Posted August 30, 2022 generic suggestion without infos: u might wanna right click the game in Steam Library, hit Properties, click Local Files then click the Verify integrity of game files button Link to comment Share on other sites More sharing options...
Magheat2009 Posted October 23, 2022 Share Posted October 23, 2022 This is the weirdest suggestion, allow Oxygen Not Included through the Windows firewall. Games sometimes simply crash if they cannot initialize first time startup DRM verification or something. Link to comment Share on other sites More sharing options...
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