asymu Posted February 4, 2021 Share Posted February 4, 2021 Hi there, my friend and I bought DST on xbox last week and have had an amazing time learning the game. Best so far was day 30. Anyway, since yesterday we can't connect to each other and get the message 'Something went awry when connecting to the server'. It seems to be a NAT issue, we are both on the connection as we live together and it's moderate, but nothing has changed on our end and it wasn't a problem before yesterday. We can't access the router to change ports etc, so does anyone have any idea how to fix this? We've tried all the usual things (reinstall etc) apart from port forwarding the router which as I mentioned isn't possible. Thanks in advance, I love this game and want to make it past winter! (•‿•) Link to comment Share on other sites More sharing options...
asymu Posted February 5, 2021 Author Share Posted February 5, 2021 Saddened to see there's no response given that this is the only way to contact Klei. Link to comment Share on other sites More sharing options...
asymu Posted February 5, 2021 Author Share Posted February 5, 2021 Does anyone on these forums work for Klei? Am I posting in the wrong place? Link to comment Share on other sites More sharing options...
Mike23Ua Posted February 6, 2021 Share Posted February 6, 2021 13 hours ago, asymu said: Does anyone on these forums work for Klei? Am I posting in the wrong place? I don’t work for Klei, but be patient.. the new content update broke a lot of stuff, there are many reports in the bug tracker section of the forums- I would say the best thing you can do is wait a few days and see if the next patch fixes your issue- if it does not then report the issue in bug tracker forums. Link to comment Share on other sites More sharing options...
Developer CharlesB Posted February 8, 2021 Developer Share Posted February 8, 2021 Update 1.1.79 will be released sometime today, let us know if you are still having problems after you update Link to comment Share on other sites More sharing options...
JanH Posted February 9, 2021 Share Posted February 9, 2021 Update 1.1.79 is now live on Xbox One. You should be able to update your game now - update notes here: Link to comment Share on other sites More sharing options...
asymu Posted February 11, 2021 Author Share Posted February 11, 2021 On 2/9/2021 at 7:15 PM, JanH said: Update 1.1.79 is now live on Xbox One. You should be able to update your game now - update notes here: Hi Jan, thanks for your reply. We've both downloaded the update and still cannot connect unfortunately. Same error message. To recap: Same Internet connection, playing side by side Nat type was always moderate, and it worked before Feb 3rd If you'd like any more info please let me know. Link to comment Share on other sites More sharing options...
asymu Posted February 15, 2021 Author Share Posted February 15, 2021 On 2/8/2021 at 7:20 PM, CharlesB said: Update 1.1.79 will be released sometime today, let us know if you are still having problems after you update I'm still having problems. Link to comment Share on other sites More sharing options...
JanH Posted February 16, 2021 Share Posted February 16, 2021 Sorry to hear this. We have another patch currently in Microsoft Certification and should should be out within the next day or two. In the meantime, a couple of things to check if you can: 1) If one or either player has had their Xbox Live Gold membership end recently. (An active Xbox Live Gold membership is required to play online) 2) Are both players connected to the Xbox Live network via Wi-Fi? If so, both may need to try connecting via Ethernet/wired cables as this is a more stable connection compared to wireless. 3) It may be worth resetting the router or modem, and ensure that both router/modem's firmware have been updated to the latest version. 4) Both players may need to check if their internet service provider is not having any issues with their service for in their area. 5) Both may also need to go trough Xbox Support's network troubleshooting guide: https://support.xbox.com/en-CA/xbox-one/networking/connection-solution Link to comment Share on other sites More sharing options...
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