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Problem with Klei rewards


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Ok I really don't know where to post this, but I really need some help, I'm a player from Brasil, and I'm having issues with the points and spools system, my account is already linked with all of Klei social media, Steam and twitch, but when I click on a link that gives me spools or points, I get a successful message and it says that the points are in my account, but when I go o the Klei rewards page, the points are not added, and I still have the same amount, and I really want that Top Hat, someone that is having the same issue can Help me out ?

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Hello @littlecutebear3 I can investigate what’s happening with your account. Can you please share with me the Klei User Identifier (KU) so I can take a closer look to your account and understand better why the system is not granting Klei Points nor Spools when you click the reward links? Thanks, I’ll be waiting for your reply.

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