TheShaddes11 Posted December 2, 2014 Share Posted December 2, 2014 Bug Submission: Category: General Issue Title: account verifying Issue Description: when i try to make an online account i need to verify it but when i try to do that an error message comes up that says: Invalid Verification Oops, it looks like the link you used to get here was invalid. Please close this window and re-launch Don't Starve Together to start the account registration process again. Pleas help me with this! Steps to Reproduce: i was creating an online account Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 2, 2014 Developer Share Posted December 2, 2014 Bug Submission:Category: GeneralIssue Title: account verifyingIssue Description: when i try to make an online account i need to verify it but when i try to do that an error message comes up that says:Invalid VerificationOops, it looks like the link you used to get here was invalid.Please close this window and re-launch Don't Starve Together to start the account registration process again.Pleas help me with this!Steps to Reproduce: i was creating an online account Could you please send me the link it's sending you to? Please send it via forum private message. Link to comment Share on other sites More sharing options...
Halved Posted December 2, 2014 Share Posted December 2, 2014 TheShaddes11 , to be able to send private messages you need more than 5 posts. After the 5 posts you will be able to edit your profile and use private messages. Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 2, 2014 Developer Share Posted December 2, 2014 TheShaddes11 , to be able to send private messages you need more than 5 posts. After the 5 posts you will be able to edit your profile and use private messages. Woops! I learn something every day Please email the link, with reference to this forum post to:support@kleientertainment.com Link to comment Share on other sites More sharing options...
whitekokoro Posted December 4, 2014 Share Posted December 4, 2014 when i tried to create a account the web page don't open =s please help me Link to comment Share on other sites More sharing options...
IonRift Posted December 4, 2014 Share Posted December 4, 2014 using the form at:https://login.kleientertainment.com/Register yields this error on chrome and FF: ErrorThere was an error obtaining the response from the log-in server. Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 4, 2014 Developer Share Posted December 4, 2014 when i tried to create a account the web page don't open =s please help me Try again today, we no longer open the web page externally, it will open directly in Steam.using the form at:https://login.kleientertainment.com/Register yields this error on chrome and FF: ErrorThere was an error obtaining the response from the log-in server. Is this a consistent error, or was it just for a window of down time? Please try again and report back. Link to comment Share on other sites More sharing options...
IonRift Posted December 4, 2014 Share Posted December 4, 2014 Hi MarkL, it's still happening and has been for about 30mins (url is validated with the steam ticket/token) nothing interesting about my network (no proxies etc) Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 4, 2014 Developer Share Posted December 4, 2014 Hi MarkL, it's still happening and has been for about 30mins (url is validated with the steam ticket/token) nothing interesting about my network (no proxies etc) That error you receive is directly on the web page? Link to comment Share on other sites More sharing options...
IonRift Posted December 4, 2014 Share Posted December 4, 2014 Happens in the Steam Browser, Chrome and FF. Link to comment Share on other sites More sharing options...
IonRift Posted December 4, 2014 Share Posted December 4, 2014 but it is as the "Re-send Account Activation E-mail" stepbut it is at the "Re-send Account Activation E-mail" step Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 4, 2014 Developer Share Posted December 4, 2014 but it is as the "Re-send Account Activation E-mail" stepbut it is at the "Re-send Account Activation E-mail" step We just found a nasty bug overloading our servers, looks like it has just been fixed. Give it another try now? Link to comment Share on other sites More sharing options...
IonRift Posted December 4, 2014 Share Posted December 4, 2014 Thanks MarkL, all goes through smoothly now! : ) Link to comment Share on other sites More sharing options...
whitekokoro Posted December 4, 2014 Share Posted December 4, 2014 don't open in the stream too MarKL =s Link to comment Share on other sites More sharing options...
Fierydescent Posted December 17, 2014 Share Posted December 17, 2014 "Re-send Account Activation E-mail" still waiting, dose it not work?"Re-send Account Activation E-mail" still waiting, dose it not work?"Re-send Account Activation E-mail" still waiting, dose it not work? Link to comment Share on other sites More sharing options...
caelen Posted December 17, 2014 Share Posted December 17, 2014 I have a problemI have already verificated my acount yet it says I did not when I try to launch. But when I try to activate my acount it says I already did. I can not try again because I already gave this email and when I try again using this e mail it does not send me another verify message.when I try using another email it says I cant because I already linked my account to an emailplease help Link to comment Share on other sites More sharing options...
cptCalavera Posted December 18, 2014 Share Posted December 18, 2014 @caelen, @Fierydescent, Some people solved this by uninstalling and reinstalling the game. Link to comment Share on other sites More sharing options...
ddthejj Posted December 18, 2014 Share Posted December 18, 2014 I'm having the same problem. When I start the game it doesn't recognise that I've registered an account - I can't register again with the same emil or otherwise. Any idea what's happening? I definately recieved the email and verified my account. I have uninstalled and reinstalled the game and have restarted my computer, all for nothing. Link to comment Share on other sites More sharing options...
KuzmiHch Posted December 18, 2014 Share Posted December 18, 2014 Hello Yesterday, during falling of the server, I tried to confirm game through a mailbox but because of inaccessibility of the Klei server the letter didn't open. Today, in attempt to come, writes that the mailbox isn't confirmed and at repeated activation writes "Error code E_EMAIL_IN_USE" Help to resolve this problem Link to comment Share on other sites More sharing options...
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