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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      We are now ready to accept claims for PS4 Megapack replacements.  Once again, our deepest appologies for this entire situation. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased.   We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. Claims will be handled at no cost to you. For claims outside of North America, 505 will be taking your information and processing your claims.  Those who purchased the Megapack after 4/26/2018 should have been given a voucher at the time of purchase on your receipt.  Those who purchased before 4/26/2018 or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: http://support.kleientertainment.com/customer/en/portal/articles/2935839-physical-mega-pack-disc-support-information Once you have a voucher code:
      For purchasers in Europe (SIEE). To make a claim you will need to make file a claim through 505 here: https://docs.google.com/forms/d/e/1FAIpQLSckru65CWkXH5RZ_3j2f5_h1djNiAyrl8R0PCvdKPmGwItyvA/viewform For purchasers in North America (SIEA). To make a claim you will use our support site and use the voucher code to claim a replacement here: http://support.kleientertainment.com/customer/portal/articles/2952265-ps4-faulty-disc-claim If you have any questions or concerns, please let us know here on this thread or contact us at livesupport@kleientertainment.com Thank you.   

MarkL

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  1. 286010

    Today we are adding the ability to translate Hot Lava into other languages. This is an important step towards early access. If you are interested in helping translate Hot Lava into your language instructions are available at the bottom of this update. Detailed Patch Notes Added full translation support Added translation mod uploader tool to Steam Difficulty markings have been added to the course info screen of each course Added football item set Added community spotlight award item Added community speedrunning award item Automatically disable SSAO in potato, was visually detrimental Optimization: decorations now lod out at a distance based on quality Optimization: Integrated Vignette into the fog pass Re-tuned pursuit to be more competitive Improved visuals of lava fog Fix for bug where finish points could be seen through walls before they were active Collision cleanup in wholesale for some trap areas, some notorious traps in freezer and at the start of course Meat Grinder. Timer visibility re-enabled for first sections of mastery courses (the timer is always counting so this will not affect the leaderboards) Fix for bug where players would sometimes play non-pogo jump animations on pogo Improve gamepad navigation on Custom Game screen Improve default settings for detected hardware Improved accessibility of the art room in school Language Mods For more information on how to create and submit user generated translations please visit the Klei Forums: https://forums.kleientertainment.com/forums/topic/95685-creatingusing-language-translations/
  2. Today we are adding the ability to translate Hot Lava into other languages. This is an important step towards early access. If you are interested in helping translate Hot Lava into your language instructions are available at the bottom of this update. Detailed Patch Notes Added full translation support Added translation mod uploader tool to Steam Difficulty markings have been added to the course info screen of each course Added football item set Added community spotlight award item Added community speedrunning award item Automatically disable SSAO in potato, was visually detrimental Optimization: decorations now lod out at a distance based on quality Optimization: Integrated Vignette into the fog pass Re-tuned pursuit to be more competitive Improved visuals of lava fog Fix for bug where finish points could be seen through walls before they were active Collision cleanup in wholesale for some trap areas, some notorious traps in freezer and at the start of course Meat Grinder. Timer visibility re-enabled for first sections of mastery courses (the timer is always counting so this will not affect the leaderboards) Fix for bug where players would sometimes play non-pogo jump animations on pogo Improve gamepad navigation on Custom Game screen Improve default settings for detected hardware Improved accessibility of the art room in school Language Mods For more information on how to create and submit user generated translations please visit the Klei Forums: https://forums.kleientertainment.com/forums/topic/95685-creatingusing-language-translations/ View full update
  3. 284294

    Fixed issue preventing taunts from being equipped
  4. Fixed issue preventing taunts from being equipped View full update
  5. 284213

    You can now sell certain duplicate items for more tickets Added new ‘bee’ outfit Revisions to the pursuit mechanic. Catching the target gives it a temporary speed boost, fade to black no longer goes to full black and starts later Wholesale course leaderboards reset for Duct and Cover, Returns, Meat Grinder and Chase the Lie. Due to course iterations and feedback Fix throwing Buddy through walls and blue force fields Fix timer sometimes activating in overworld after finishing a course or spectating a player Fix bug where camera would stay frozen after dying on certain courses Fix rare instance where checkpoints would get out of order when running through multiple consecutive courses Fixed minor checkpoint and finish point bugs Collision and lighting fixes in mastery gym level Collision and course adjustments in wholesale level, Changes made to course Duct and Cover Fixed occlusion issues in the paper towel fort of Wholesale that was allowing player to see skybox Updated collision of the ramps in the meat grinder section of Wholesale so players can no longer run along top striped band Catch the target sfx UI sfx improvements and addition (Restart, Item already selected, Sell Duplicate, etc.) Fixed an audio bug in School where a cart floating on lava in the main ring corridor was spamming rattle sounds
  6. You can now sell certain duplicate items for more tickets Added new ‘bee’ outfit Revisions to the pursuit mechanic. Catching the target gives it a temporary speed boost, fade to black no longer goes to full black and starts later Wholesale course leaderboards reset for Duct and Cover, Meat Grinder and Chase the Lie. Due to course iterations and feedback Duct and Cover changes: Spawn point moved up to first checkpoint location Set a hidden checkpoint to visible after the cafeteria to help direct players Removed redundant wall jumps in first section of risers because it confused pathing Opened up some congested sightlines on the top of the risers that would direct players off course Fixed an exploit where players could skip the last 3 checkpoints without boosting or using air control by jumping up a paper towel stack Nudged various boxes to better guide player along course Fix throwing Buddy through walls and blue force fields Fix timer sometimes activating in overworld after finishing a course or spectating a player Fix bug where camera would stay frozen after dying on certain courses Fix rare instance where checkpoints would get out of order when running through multiple consecutive courses Fixed minor checkpoint and finish point bugs Collision and lighting fixes in mastery gym level Collision and course adjustments in wholesale level, Changes made to course Duct and Cover Fixed occlusion issues in the paper towel fort of Wholesale that was allowing player to see skybox Updated collision of the ramps in the meat grinder section of Wholesale so players can no longer run along top striped band Catch the target sfx UI sfx improvements and addition (Restart, Item already selected, Sell Duplicate, etc.) Fixed an audio bug in School where a cart floating on lava in the main ring corridor was spamming rattle sounds View full update
  7. 282864

    Detailed Patch Notes Buddy added to wholesale. Six new buddy courses in wholesale including new rewards Fixed misaligned scoreboard numbers Fixed player controller jumping 45 degrees sideways when A/W or W/D are held on jump, to prevent sideways movement drift Optimized particle systems Fixed missing collision in ceiling intersections in school Disable other players showing “buddy mode” Fixed missing collision in wholesale inside Bruce’s Own BBQ sauce Disable fmod debugging Increase alpha on boosting bar, reduced width Fixed a null reference with the hot potato Exploit fix: checkpoints are now properly ghosted if Buddy is not in your hands after Replay or Spectate Fixed rare case where players would spawn rotated during introduction animations Fix local mods being unplayable unless you have workshop mods also installed Fixed news image sometimes loading in slowly Fixed some stacked / colliding art in wholesale Bow and arrow accessory increased in rarity and colored
  8. Detailed Patch Notes Buddy added to wholesale. Six new buddy courses in wholesale including new rewards Fixed misaligned scoreboard numbers Fixed player controller jumping 45 degrees sideways when A/W or W/D are held on jump, to prevent sideways movement drift Optimized particle systems Fixed missing collision in ceiling intersections in school Disable other players showing “buddy mode” Fixed missing collision in wholesale inside Bruce’s Own BBQ sauce Disable fmod debugging Increase alpha on boosting bar, reduced width Fixed a null reference with the hot potato Exploit fix: checkpoints are now properly ghosted if Buddy is not in your hands after Replay or Spectate Fixed rare case where players would spawn rotated during introduction animations Fix local mods being unplayable unless you have workshop mods also installed Fixed news image sometimes loading in slowly Fixed some stacked / colliding art in wholesale Bow and arrow accessory increased in rarity and colored View full update
  9. 281974

    Hot Potato Pass it on. Pass it on New UI visualization for boosting Step up on crouch now works Step up works better from a stand still Crouching in air now correctly prevents grounding in the raised volume Cleanup raycast now prevents 'pops' when grounded on a concave object (e.g. crouching through the vents) The player no longer preemptively crouches in the air when their head is touching the ceiling Experimental shader variant loading, should drastically improve initial load times Added missing dissolve trigger in the school levels toxic patch Fixed kill volumes in wind tunnels killing players through walls in school No longer play collision impact UI from grounding collisions More Buddy sfx and refinements Fix for School and Pogo Intro cutscene audio out of sync Fix Buddy getting coloured by stickers Fix ghost knocking Buddy into lava Fix invisible Buddy in your hand after spectate or replay. Exploit fix: Buddy now appears at the last checkpoint instead of in your hands after Replay or Spectate Fix Buddy lost when thrown through overworld portals Fix rare news download error Fix throw reticle when holding item, now only shows when throwing or placing Fix items thrown too far to the right of the reticle Fix over sensitive gamepad at high framerate when vsync is disabled
  10. Hot Potato Pass it on. Pass it on New UI visualization for boosting Step up on crouch now works Step up works better from a stand still Crouching in air now correctly prevents grounding in the raised volume Cleanup raycast now prevents 'pops' when grounded on a concave object (e.g. crouching through the vents) The player no longer preemptively crouches in the air when their head is touching the ceiling Experimental shader variant loading, should drastically improve initial load times Added missing dissolve trigger in the school levels toxic patch Fixed kill volumes in wind tunnels killing players through walls in school No longer play collision impact UI from grounding collisions More Buddy sfx and refinements Fix for School and Pogo Intro cutscene audio out of sync Fix Buddy getting coloured by stickers Fix ghost knocking Buddy into lava Fix invisible Buddy in your hand after spectate or replay. Exploit fix: Buddy now appears at the last checkpoint instead of in your hands after Replay or Spectate Fix Buddy lost when thrown through overworld portals Fix rare news download error Fix throw reticle when holding item, now only shows when throwing or placing Fix items thrown too far to the right of the reticle Fix over sensitive gamepad at high framerate when vsync is disabled View full update
  11. 281298

    Added a buddy to help you feel less lonely Added “placement” feature, right click to gently place a held object down Added throwing sound effects Throws can now be made stronger by holding the throw button Simple drop shadow added to players to help place landings Fixed bad vent geometry in wholesale Fixed bad concrete collision above the cafeteria in wholesale You can now look down 10 degrees more Updated death reasons for certain types of deaths Add gamepad button mapping for SaveCheckpoint (press Y to set respawn location in Explore mode) Fixed bad audio feedback when closing Trial screen with escape Better logging for startup and network errors Additional online slow down fixes A paused timer now starts on throw An additional checkpoint added to Repeat The Grade to make some pathing more clear Added six new reward decals to collect You can now grab and throw items in wind tunnels Added throwing targeting reticle Fixed uncapped backwards boosting Added boosting UI to backwards boosting Inverted backwards boosting controls to be more in-line with forwards boosting
  12. Added a buddy to help you feel less lonely Added “placement” feature, right click to gently place a held object down Added throwing sound effects Throws can now be made stronger by holding the throw button Simple drop shadow added to players to help place landings Fixed bad vent geometry in wholesale Fixed bad concrete collision above the cafeteria in wholesale You can now look down 10 degrees more Updated death reasons for certain types of deaths Add gamepad button mapping for SaveCheckpoint (press Y to set respawn location in Explore mode) Fixed bad audio feedback when closing Trial screen with escape Better logging for startup and network errors Additional online slow down fixes A paused timer now starts on throw An additional checkpoint added to Repeat The Grade to make some pathing more clear Added six new reward decals to collect You can now grab and throw items in wind tunnels Added throwing targeting reticle Fixed uncapped backwards boosting Added boosting UI to backwards boosting Inverted backwards boosting controls to be more in-line with forwards boosting View full update
  13. We are receiving reports about performance issues cropping up randomly- making the game unplayable. This appears to be related to online play. We are working towards a solution, but in the meantime if you are experiencing issues you can try playing the game in "offline mode", which should not have these issues. You can play offline by clicking the "play offline" button in the bottom right corner of the play screen, when hot lava first starts up.
  14. 280324

    Detailed Patch Notes Leaderboard and the score screen now show the times of others on the same world as you, even if they aren’t on your friends list New Tiny Toy Master course added to Mastery Gym level Fixed starting area collision issues with Tiny Toy in Wholesale, reset leaderboard for this trial Scroll jump has been reworked to be a viable option for playing. Scroll jump honors scrolls made before landing, but during the perfect jump threshold Scroll jumps are not invalidated when multiple scroll notches are done in a single jump Scroll jump clears any queued jumps on landing to prevent unintended jumps Scroll jump no longer zooms the camera in Tiny Toy New more consistent grounding and can stand up logic Added UI sounds for Trial Selection menu Fix super launch when coming out of AFK on a boost pad Removed “continue” option on course end screen to prevent accidental leaving of custom games Fix custom game preview images to be square like they are on Steam Workshop Fix error from missing vfx in Tiny Toy Fix rare rotation bug on spawn in Tiny Toy Fix accessory error when starting Tiny Toy trials Hot Lava Developer Stream Come by the Klei Twitch channel this Thursday (August 2nd) at 3:30 PM Pacific / 10:30 PM UTC where we will be playing and discussing Hot Lava's recent updates, as well as answering your questions. https://www.twitch.tv/kleientertainment
  15. Detailed Patch Notes Leaderboard and the score screen now show the times of others on the same world as you, even if they aren’t on your friends list New Tiny Toy Master course added to Mastery Gym level Fixed starting area collision issues with Tiny Toy in Wholesale, reset leaderboard for this trial Scroll jump has been reworked to be a viable option for playing. Scroll jump honors scrolls made before landing, but during the perfect jump threshold Scroll jumps are not invalidated when multiple scroll notches are done in a single jump Scroll jump clears any queued jumps on landing to prevent unintended jumps Scroll jump no longer zooms the camera in Tiny Toy New more consistent grounding and can stand up logic Added UI sounds for Trial Selection menu Fix super launch when coming out of AFK on a boost pad Removed “continue” option on course end screen to prevent accidental leaving of custom games Fix custom game preview images to be square like they are on Steam Workshop Fix error from missing vfx in Tiny Toy Fix rare rotation bug on spawn in Tiny Toy Fix accessory error when starting Tiny Toy trials Hot Lava Developer Stream Come by the Klei Twitch channel this Thursday (August 2nd) at 3:30 PM Pacific / 10:30 PM UTC where we will be playing and discussing Hot Lava's recent updates, as well as answering your questions. https://www.twitch.tv/kleientertainment View full update