my game won't open

Hello @manotroll, welcome to the forums. Have you worked through the Troubleshooting guide yet?

Klei Support Article: Oxygen Not Included Troubleshooting Guide

 

already tried all these tips and did not solve

is there no way to start a log from the program's command line?

Edited May 6, 2020 by manotroll

Hi @manotroll could you post your output_log.txt? instructions are below - thanks!
https://support.klei.com/hc/en-us/articles/360029555392

the \klei\Oxygen Not Included folder is not created because the game will not open
the DMP file I made via the task manager
compressed with 7zip to get smaller

OxygenNotIncluded.7z

I'll take a look at the dmp file, but I'd also recommend making sure your graphics drivers are updated.  That has been a fix for some users in a similar situation, particularly for AMD cards. Let us know if that works - thanks!

is updated I can put the details of the pc here if you want

and yes my computer and all amd

On 5/8/2020 at 12:26 PM, fatheroctopus said:

I'll take a look at the dmp file, but I'd also recommend making sure your graphics drivers are updated.  That has been a fix for some users in a similar situation, particularly for AMD cards. Let us know if that works - thanks!

no news ?
can't enable vulkan or opengl on windows?
my video card and an rx480
r7 2700x
32gb ram

Hi, no additional news - it still does appear to be a driver issue, as the game is failing very early on in the process. A few questions and ideas:

• Are other games on Steam working when you try to run them?
• Have you successfully run ONI before on this machine?
• Have you ensured that any and all programs that may interfere with Steam/ONI have been closed before running the game? https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
• If you have any third-party graphics software such as ASUS Tweak, RIVATUNER or MSI Afterburner, etc running in the background, try disabling them before launching the game to see if that resolves the issue
• Be sure that you are updated to the latest version of Windows10. https://support.microsoft.com/en-ca/help/4027667/windows-10-update
• Double-check that your graphics drivers are up-to-date, especially if Windows has updated

2 hours ago, fatheroctopus said:

Hi, no additional news - it still does appear to be a driver issue, as the game is failing very early on in the process. A few questions and ideas:

• Are other games on Steam working when you try to run them?
• Have you successfully run ONI before on this machine?
• Have you ensured that any and all programs that may interfere with Steam/ONI have been closed before running the game? https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
• If you have any third-party graphics software such as ASUS Tweak, RIVATUNER or MSI Afterburner, etc running in the background, try disabling them before launching the game to see if that resolves the issue
• Be sure that you are updated to the latest version of Windows10. https://support.microsoft.com/en-ca/help/4027667/windows-10-update
• Double-check that your graphics drivers are up-to-date, especially if Windows has updated

other games work normally

never run only on virtual machine
even removing the aforementioned programs nothing to open
yes it's updated
winver 1909 
couldn't you compile a vulkan and opengl executable?
after all, it's just a simple option in unity and you can add it as a beta
or in an executable that allows changes in the way the program runs
using the process explorer is giving more information I will put them below

take a look at these files if possible

enviar.7z

Edited May 12, 2020 by manotroll

and finally I managed to open the game
delete the file UnityCrashHandler64.exe
and ready now open to see if I can use the save game now
you can suggest this temporary solution

Interesting! What prompted you to try to deleting that file?

2 hours ago, fatheroctopus said:

Interesting! What prompted you to try to deleting that file?

using the process explorer he showed that the file was paused so i downloaded a newer version on the web and he complained about the exe version of the game so i deleted it then the game got though in the log it looks like this
Player.log
 

Mono path[0] = 'E:/programas/Steam/steamapps/common/OxygenNotIncluded/OxygenNotIncluded_Data/Managed'
Mono config path = 'E:/programas/Steam/steamapps/common/OxygenNotIncluded/MonoBleedingEdge/etc'
PlayerConnection initialized from E:/programas/Steam/steamapps/common/OxygenNotIncluded/OxygenNotIncluded_Data (debug = 0)
PlayerConnection initialized network socket : 0.0.0.0 55015
Multi-casting "[IP] 192.168.1.3 [Port] 55015 [Flags] 2 [Guid] 4054811986 [EditorId] 0 [Version] 1048832 [Id] WindowsPlayer(manotroll) [Debug] 0 [PackageName] WindowsPlayer" to [225.0.0.222:54997]...
Started listening to [0.0.0.0:55015]
PlayerConnection already initialized - listening to [0.0.0.0:55015]
Invalid serialized file version. File: "E:/programas/Steam/steamapps/common/OxygenNotIncluded/OxygenNotIncluded_Data/globalgamemanagers". Expected version: 2019.1.14f1. Actual version: 2018.4.14f1.
 
(Filename: C:\buildslave\unity\build\Runtime/Serialize/SerializedFile.cpp Line: 1367)

Unknown error occurred while loading 'E:/programas/Steam/steamapps/common/OxygenNotIncluded/OxygenNotIncluded_Data/globalgamemanagers'.
 
(Filename: C:\buildslave\unity\build\Runtime/Serialize/SerializedFile.cpp Line: 221)

Failed to load PlayerSettings (internal index #0).Most likely data file is corrupted, or built with mismatchingeditor and platform support versions.
PlayerInitEngineNoGraphics settings: Failed to load PlayerSettings (internal index #0).Most likely data file is corrupted, or built with mismatchingeditor and platform support versions.


see that he complains more, which is important
same thing in output_log.txt
so there is still some problem running as I said above
and so good to run on the real machine the game runs more smoothly

output_log.txt