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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

Zillvr

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  1. The game crash and couldnt launch

    @hullabaloo it still crashes on exactly the same way every time? Make it crash again and attach another client_log.txt. At what point does the game crash? Specifically on start up? You don't even get to see the "Play" Button screen?
  2. Crash serveur

    Thank you for the report. Would you please post this in the Don't Starve Together Bug Tracker? Step 1: Go to your log files and attach a copy of the following: client_log.txt - found in Documents\Klei\DoNotStarveTogether server_log.txt - found in Documents\Klei\DoNotStarveTogether\Cluster_#\Master (where # is the same as the slot number you used in the server slots in the Host Game Screen) Step 2: Then go to the link below and click the Add New Bug. http://forums.kleientertainment.com/klei-bug-tracker/dont-starve-together/ Step 3: Attach your log files by drag dropping them to the edit text window or clicking the "choose files..." that appears in the text box the browsing to their location and attaching them. Step 4: Add screenshots if possible and mention whether or not you are using mods when the crashed happened. Step 5: Submit/Save/Send report. Button should be at the bottom of the report page (https://forums.kleientertainment.com/klei-bug-tracker/dont-starve-together/?do=form&d=34)
  3. Honestly though, those are some really nice concept arts. Thanks for sharing them you guys, @Axelocke @Raspberry Milk
  4. Help! Cave bug

    So everything's a-ok now. However, the previous server you had that HAS two overworlds/forests worlds without a cave world still needs to be fixed. Since the cave system already has been generated faulty, we'll have to manually force it to regenerate just to be safe. If that was the main server world you've played for long hours on then I recommend following the instructions below: In Host Game screen, determine which server slot is used for the original world you had issues with. If it's in slot # 1, take note of that. if it's in slot # 2, keep track of it. Start up that main server of yorus, if you logged out of this server the previously WHILE you were in the FAULTY CAVES (currently still a forest/another surface world), please return to the REAL SURFACE. I assume you're aware which of the two over worlds was/is your actual SURFACE world. Once you have made sure that your character is in the REAL ORIGINAL SURFACE. Log out. (The following instructions would delete your character too IF YOUR CHARACTER was last logged out from the FAULTY CAVES world.). Make sure you log out this time around while you are in the REAL SURFACE. Now close DST. Go to Documents\Klei\DoNotStarveTogether\Cluster_# (wherein the # corresponds to the slot # of the server you had issues with) Inside should be a Caves folder beside a Master folder, delete the whole Caves folder. I repeat, only delete the Caves folder. Open DST. Click Play > Host Game > Open previously faulty server world. Enter Sinkhole A new cave system should start generating. I hope that helps, good luck. Report back if you have issues/questions.
  5. Help! Cave bug

    Then this seems like an issue with permissions. Can you set the Don't Starve Together executable to Run this program as Administrator? Close DST On Steam's Games Library > right click DST > Local Files > Browse Local Files Open bin folder Right click dontstarve_steam.exe > Properties > Compatibility > Check Run this program as an Administrator > Apply Right click dontstarve_dedicated_server_nullrenderer > Properties > Compatibility > Check Run this program as an Administrator > Apply Open DST Create new world, in a different slot Once world is generated open console and type "c_gonext(cave_entrance)" Then in console again "c_give(pickaxe)" Open sinkhole, enter caves. See if its finally caves this time. Report back your findings.
  6. Help! Cave bug

    Hello @Flesh, welcome to the forums. Are you using the Host Game menu to create your server, or are you managing a dedicated server?
  7. Can't start game

    Thank you for the report. Would you please post this in the Don't Starve Together Bug Tracker? http://forums.kleientertainment.com/klei-bug-tracker/dont-starve-together/
  8. Yep, thats a concept art right? It's not actually in-game. Which is why I suggested it.
  9. Thank you for the report. Would you please post this in the Don't Starve Together Bug Tracker? http://forums.kleientertainment.com/klei-bug-tracker/dont-starve-together/
  10. Initially I imagined this place doesn't have any inhabitants (i.e. Forge had Pigmen, Gorge has Goatmen/Pigmen) other than the shadow creatures. So the starting would probably be just the ruins of the identical portal with slow burning fire around (as if it just crumbled, logically maybe it became ruined because your group exited from it and it was a very old structure and crumbled away as soon as everyone came through). So with a bit of burning rubble around, you'll have time to gather yourselves and take what you can. Then maybe just enough resources for one torch for the group to look for the lighttower in the darkness. Then maybe the lighttower itself has a bit of fuel left so it'll burn for a while but you'd have to start piling in more fuel at this point. You'd use up the torch to ignite the light tower. That's a whoooole lot of maybes. lol I could be misremembering things, but I swear I've seen concept art/mockups(maybe?) of a Don't Starve character in a straitjacket.... could be fanart though. Don't quote me on that. And thanks! Hopefully they've already come up with something even better. Either way, we all will always enjoy every event! Hmm.. remind me what the specific existing knight skin he has already? The Fully armored Knight skin I was suggesting was this (in spoiler):
  11. Hello @terrariantizona, welcome to the forums. Follow instructions below: Close ONI Go to Documents\Klei\OxygenNotIncluded and open kplayerprefs.yaml file with NOTEPAD or NOTEPAD++. Then change UIScalePref: to 100. UIScalePref: 100 Click File > Save Open ONI Just for future reference, we do have a dedicated Bug Tracker for Oxygen Not Included. Found here: https://forums.kleientertainment.com/klei-bug-tracker/oni/ I hope that helps, cheers.
  12. Thank you @gallusvarius. That helps my heart rest easy about these handful of drawings. Eventually I'll post something even more fully done and not just a head and shoulders. I hope it doesn't take another 6~9 months. lol. Cheers.
  13. Oh nothing too specific about The Gorge at all. What I meant was back then people were anxious about The Forge becoming just a one off thing, but the "The Forge has ended!" thread gave us confirmation that Klei have plans of bringing back The Forge in the future. That's all. So I was kind of hoping for even more possible bits of new to be revealed at the end of The Gorge event too. I guess we'll see in a few days time.
  14. Oh, I must've not been around when that popped up. This is the first time I've seen this. A creepy theme would be wonderful too. If my assumptions are right, maybe the next event would be around November, like last year's The Forge. Fitting for hallow's eve.
  15. @gallusvarius, thanks! It's been a while since I drew these, but from what I can remember these took roughly around an hour each. Even then I spent a bit more time just going back and forth with an eraser trying to finalize it overall. If you look closely you can almost see my previous haphazard attempts on giving Wigfrid a better outfit. Eventually I hope such mishaps aren't too apparent in future drawings. Cheers.