Game hangs at logo screen after hard reset

I have the same problem

Man, I got the exact same problem just as you do, have no idea how to fix it.

How often do you guys reload the savegame? And when it comes to the stop, how long did you wait for the task manager co come up? I such events, (100% out of memory) windows can take up to 10 Minutes to respond to commands. 

With the old version of the game Printing Pot content was randomized at game stat load times. As a beginner  I often reloaded

a single saved game 10 to 20 times to get the dupes I wanted or to get certain care packages. This feature was removed,

possibly for good reasons.

The game had memory leaks even when just loading an initial saved  game. Just press the pause key, let it run for a few hours

and watch it's virtual memory consumption. Possibly an error deep down the serialization / deserialization road.

 

I know that windows uses about 1Gb for mem tables, I didn't know it can take up to 10 minutes to recover from out of memory

conditions, never had that before.

 

I finally found the output_log.txt file. Under Win 7 it's under "C:\Users\game\AppData\LocalLow\Klei\Oxygen Not Included".

Here is an excerpt:

[19:08:21.931] [1] [INFO] Starting up with a resolution of 1600x900 @60hz (fullscreen: True)
[19:08:21.933] [1] [ERROR] Fatal parse error in C:\Users\game\Documents\Klei\OxygenNotIncluded\kplayerprefs.yaml
(Line: 1, Col: 1, Idx: 0) - (Line: 1, Col: 2, Idx: 1): While scanning for the next token, find character that cannot start any token.
Fatal parse error in C:\Users\game\Documents\Klei\OxygenNotIncluded\kplayerprefs.yaml
(Line: 1, Col: 1, Idx: 0) - (Line: 1, Col: 2, Idx: 1): While scanning for the next token, find character that cannot start any token.
 
(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

NullReferenceException: Object reference not set to an instance of an object
  at KPlayerPrefs.HasKey (System.String key) [0x00000] in <filename unknown>:0 
  at GraphicsOptionsScreen.SetResolutionFromPrefs () [0x00000] in <filename unknown>:0 
  at LaunchInitializer.Update () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)

These lines are repeated over and over again.

I've no knowlegde on Yaml, but opened "kplayerprefs.yaml" with an text editor. It's content are NULLs, means binary zeroes.

I can't say, if this is meaningful to the problem. No furthrer ideas, thank you.

 

As a general rule: avoid loading games over and over. I understand one would load, if something goes wrong and one wants to avoid this.

But it has been proven faster, to just alt+F4, and restart the game. Loading inside a running play was and is always much slower, and causes huge memory usage.

Same problem, and i find the way to solve it. Delete file of user preferences, path: C:\Users\UserName\Documents\Klei\OxygenNotIncluded\kplayerprefs.yaml

Edited August 3, 2019 by gogn

1 hour ago, gogn said:

Same problem, and i find the way to solve it. Delete file of user preferences, path: C:\Users\UserName\Documents\Klei\OxygenNotIncluded\kplayerprefs.yaml

Just tested that on my installation and it works fine. Problem solved , thanks !

It's long ago, but I remember something called transactional files.

Thanks SO MUCH! <3

Edited August 3, 2019 by Rexbird

Sadly this happened to me, only the game was just randomly crashing my computer (it seemed)(green screen of death) then it wouldn't load past the logo. I tried this and it works perfectly, and I can play the game again. Not sure about fixing the crashes though.

Glad you were able to get the game working again!  

To anyone else who comes across this issue: If you wouldn't mind posting your log file and your kplayerprefs file here, that would help us figure out what caused this problem in the first place. Thanks!

Where to find your log file

kplayerprefs can be found in the folder above save_files, as described at that link as well.

I just encountered the issue on Linux. Didn't want to open yet another thread for this problem, so I am posting my log and preference files here.

Player.log

kplayerprefs.yaml