Mahoood Posted April 24, 2018 Share Posted April 24, 2018 Hi everyone, I bought a ton of dst merch lately with a lot of digital gift codes from Klei store. However, I couldn’t redeem them. When I enter the code nothing happens and no new gifts in the treasury, any help would be appreciated. Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/ Share on other sites More sharing options...
GetRektKids Posted April 25, 2018 Share Posted April 25, 2018 Yikes I have no idea i'm assuming you used the PS4 redeem code but if it's not working just wait longer (sorry I don't know buddy) Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1029936 Share on other sites More sharing options...
Ryanthewolf9461 Posted April 25, 2018 Share Posted April 25, 2018 From my understanding you need the dash marks. Try that! Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1029980 Share on other sites More sharing options...
Mahoood Posted April 26, 2018 Author Share Posted April 26, 2018 3 hours ago, Ryanthewolf9461 said: From my understanding you need the dash marks. Try that! Nice idea! Sadly there aren’t any dash marks in the code at the back of the card and I tried adding them just in case but the code exceeded the character limit after I add the dash marks. Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1030038 Share on other sites More sharing options...
Ryanthewolf9461 Posted April 26, 2018 Share Posted April 26, 2018 Odd, I remember I had an issue too but I just did a bunch of stuff first... Oh do this! Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1030047 Share on other sites More sharing options...
Mahoood Posted April 26, 2018 Author Share Posted April 26, 2018 10 hours ago, Ryanthewolf9461 said: Odd, I remember I had an issue too but I just did a bunch of stuff first... Oh do this! Thanks, but it just takes me to the support page on how to enter code, and I can’t find the “enter to check authenticity” Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1030158 Share on other sites More sharing options...
Ryanthewolf9461 Posted April 26, 2018 Share Posted April 26, 2018 Well I'm out of ideas... sorry Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1030274 Share on other sites More sharing options...
Mahoood Posted May 3, 2018 Author Share Posted May 3, 2018 Issue Fixed with Support emails Yaaay Last Email: Hey there, Thanks for the pictures. I can verify that the codes are going to work. However, you will need to input a dash every 4 characters in the code. For example: S8BP-AN86-JAT0-F0HY-ZZUJ (Where 0 is zero, and O is o) And another example would be A8FY-89W7-TRSB-3ET8-FNDJ Entering the codes with the dashes on your redemption bar will allow the game to accept the codes. We hope this has been of help Mahdi; please let us know if you require further assistance. - Jan Thank you so much JanH Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1032170 Share on other sites More sharing options...
Ryanthewolf9461 Posted May 3, 2018 Share Posted May 3, 2018 16 minutes ago, Mahoood said: Issue Fixed with Support emails Yaaay Last Email: Hey there, Thanks for the pictures. I can verify that the codes are going to work. However, you will need to input a dash every 4 characters in the code. For example: S8BP-AN86-JAT0-F0HY-ZZUJ (Where 0 is zero, and O is o) And another example would be A8FY-89W7-TRSB-3ET8-FNDJ Entering the codes with the dashes on your redemption bar will allow the game to accept the codes. We hope this has been of help Mahdi; please let us know if you require further assistance. - Jan Thank you so much JanH That's kinda what I said, but hey! At least you got your skins! Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1032173 Share on other sites More sharing options...
Mahoood Posted May 3, 2018 Author Share Posted May 3, 2018 17 hours ago, Ryanthewolf9461 said: That's kinda what I said, but hey! At least you got your skins! Yeah I know but like I also said it didn’t work before I tried it they changed something.. Thanks, yeah finally Link to comment https://forums.kleientertainment.com/forums/topic/90159-issue-redeeming-digital-gift-codes/#findComment-1032404 Share on other sites More sharing options...
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