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Friend can't join my server.

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Please HELP !

Me and my friend have been playing forever together on this server. last time we played was yesterday.
Today however, i was playing and she tried joining me but it kept giving her "connection lost" then "server not responding".
At one point in had the offline mode in the game even though i was online. But it later disappeared and my friend still can't join me !

any suggestions ? i verified game files and nothing is wrong, in the save index file my world online status is set to true. I dunno what else to try.

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