Korlia Posted October 25, 2016 Share Posted October 25, 2016 The website said to post on the forums for potential help, so here it goes! I received the Glommer plushy as a gift, and in the packaging was a DST card with a scratch off code for an in-game item. I scratched it off, loaded DST, hit redeem located on the lower right corner, entered the code...but it says there's a problem. As if the code is wrong or doesn't exist. Has anyone else had this problem with codes from Klei Store items? Many thanks! Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/ Share on other sites More sharing options...
DirtyFrog Posted October 25, 2016 Share Posted October 25, 2016 I have the exact same issue, but I bought the Mandrake plush and am trying to redeem the Meepsack code I got. I had set up my own thread about this, but I'm just letting you know that you're not alone! Let me know if Klei responds? Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829368 Share on other sites More sharing options...
Developer PeterA Posted October 25, 2016 Developer Share Posted October 25, 2016 Hey guys, we're looking into the issue and should have it resolved by the end of the day. I'll report back when I've got more info for ya! Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829371 Share on other sites More sharing options...
MycoLogical Posted October 25, 2016 Share Posted October 25, 2016 I bought the Winter Hat a year or two a go; do I still get a code? Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829375 Share on other sites More sharing options...
Korlia Posted October 25, 2016 Author Share Posted October 25, 2016 I'm sorry that other people have the same issue, but glad that Klei got back (via PeterA) and are fixing it. I appreciate all the work you guys do! Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829384 Share on other sites More sharing options...
Developer PeterA Posted October 26, 2016 Developer Share Posted October 26, 2016 @Korlia @DirtyFrog Should be working now! Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829507 Share on other sites More sharing options...
DirtyFrog Posted October 26, 2016 Share Posted October 26, 2016 Hi Peter, I tried to input my code again into the system (this is PS4 DST, btw). Unfortunately, I'm getting a message saying "Sorry, it looks like the server's not answering right now. Please try again later..." Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829628 Share on other sites More sharing options...
Developer PeterA Posted October 26, 2016 Developer Share Posted October 26, 2016 @DirtyFrog, sorry we found another issue with the codes, should be resolved now! Thanks for your patience. Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829726 Share on other sites More sharing options...
DirtyFrog Posted October 27, 2016 Share Posted October 27, 2016 Works now! Thanks for all your help, guys! Link to comment https://forums.kleientertainment.com/forums/topic/71136-how-to-redeem-key-from-klei-store-item-purchase/#findComment-829978 Share on other sites More sharing options...
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