annezlove Posted March 19, 2016 Share Posted March 19, 2016 I have recently received the game as a gift on steam. when I try to play the game it stops at the message "Email Not Validated". I have gone back to my email and did find a previous email for validation and I click it and it takes me to the register complete page. however, when I try to log in it still tells me the email is not registered. When I click Try again, it takes me to a form where it shows my steam account and asks for an email address to be able to send the validation email again. when I put in my email address and submit I get the message ErrorError code E_EMAIL_IN_USE I can't play the game on my steam account. Help! Link to comment https://forums.kleientertainment.com/forums/topic/65560-email-not-validated-but-i-have-validated-the-email-i-received/ Share on other sites More sharing options...
Developer nome Posted April 11, 2016 Developer Share Posted April 11, 2016 That would suggest you used the same email address for two different steamIDs. If it's a gmail account, the simple fix is to use your + addresses (e.g. change annezlove@gmail.com to annezlove+klei@gmail.com) Alternatively, reach out to support and someone will walk you through your options. Link to comment https://forums.kleientertainment.com/forums/topic/65560-email-not-validated-but-i-have-validated-the-email-i-received/#findComment-748627 Share on other sites More sharing options...
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