Game menu freezes on startup

Strugert · December 19, 2015

Hello, I just purchased the game and whenever I launch it, it works for a few seconds then it freezes on the main menu. I can't click play or quit and the background stops moving. Music still plays and if I hover over play and click there are sound effects but I'm unable to get into the game. I've tried everything from redownloading and veryfing files as well as setting compatibility. Please help.

GTX 970, i7 4790k, 16GB RAM

PeterA · December 19, 2015

Hey @Strugert, welcome to the forums and thanks for the purchase!

Can you post your log.txt file, which is located at Documents\Klei\DoNotStarveTogether. That will help us track down the cause of the issue you're experiencing.

In the meantime you might want to have a quick read through our support page to see if there is something that might help you.

http://support.kleientertainment.com/customer/en/portal/articles/1854779-dst-is-crashing-dst-won-t-start

Moving the post to the bug tracker.

Strugert · December 19, 2015

[00:00:00]: Starting Up

[00:00:00]: Version: 159550

[00:00:00]: Current time: Fri Dec 18 20:45:46 2015

[00:00:00]: Don't Starve Together: 159550 WIN32_STEAM

NNN Build Date: 2015-12-09_16-46-47

[00:00:00]: Parsing command line

[00:00:00]: Command Line Arguments:

[00:00:00]: Initializing Minidump handler

[00:00:00]: ....Done

[00:00:00]: Initializing Steam

[00:00:00]: Steam AppBuildID: 892530

[00:00:00]: Steam BetaName(Branch): []

[00:00:00]: ....Done

[00:00:00]: Fixing DPI

[00:00:00]: ...Done

[00:00:00]: THREAD - started 'GAClient' (5836)

[00:00:00]: HttpClient2::ClientThread::Main()

[00:00:00]: ProfileIndex:4.38

[00:00:00]: [CONNECT] PendingConnection::Reset(true)

[00:00:00]: Network tick rate: U=15(2), D=0

[00:00:00]: Authorized application D:\SteamLibrary\steamapps\common\Don't Starve Together\bin\dontstarve_steam.exe is enabled in the firewall.

[00:00:00]: WindowsFirewall - Application already authorized

[00:00:00]: could not load ping_cache

[00:00:00]: OnLoadPermissionList: APP:Klei/DoNotStarveTogether/save/blocklist.txt (Failure)

[00:00:00]: OnLoadPermissionList: APP:Klei/DoNotStarveTogether/save/adminlist.txt (Failure)

[00:00:00]: OnLoadUserIdList: APP:Klei/DoNotStarveTogether/save/whitelist.txt (Failure)

[00:00:00]: Offline user name: OU_76561198057970682

[00:00:00]: SteamID: 76561198057970682

[00:00:00]: cGame::InitializeOnMainThread

[00:00:00]: WindowManager::Initialize

[00:00:00]: CreateWindow: Requesting 1920,1017 - 5/6/5 - -1/-1/-1 - 0

[00:00:00]: CreateEGLContext: 12 configs found

[00:00:00]: 0: 8/8/8 - 0/ 0/ 0 - 0

[00:00:00]: 1: 8/8/8 - 0/16/ 0 - 0

[00:00:00]: 2: 8/8/8 - 0/24/ 0 - 0

[00:00:00]: 3: 8/8/8 - 0/24/ 8 - 0

[00:00:00]: 4: 5/5/5 - 0/ 0/ 0 - 0

[00:00:00]: 5: 5/5/5 - 0/16/ 0 - 0

[00:00:00]: 6: 5/5/5 - 0/24/ 0 - 0

[00:00:00]: 7: 5/5/5 - 0/24/ 8 - 0

[00:00:00]: 8: 8/8/8 - 8/ 0/ 0 - 0

[00:00:00]: 9: 8/8/8 - 8/16/ 0 - 0

[00:00:00]: 10: 8/8/8 - 8/24/ 0 - 0

[00:00:00]: 11: 8/8/8 - 8/24/ 8 - 0

[00:00:00]: RestoreWindowPosition

[00:00:00]: Saved Client Pos (0 x 23)

[00:00:00]: Adjusted Window Pos (-8 x -8)

[00:00:00]: EnsureWindowOnScreen

[00:00:00]: All good.

[00:00:00]: GLInfo

[00:00:00]: ~~~~~~

[00:00:00]: GL_VENDOR: Google Inc.

[00:00:00]: GL_RENDERER: ANGLE (NVIDIA GeForce GTX 970)

[00:00:00]: GL_VERSION: OpenGL ES 2.0 (ANGLE 1.0.0.2249)

[00:00:00]: GL_SHADING_LANGUAGE_VERSION: OpenGL ES GLSL ES 1.00 (ANGLE 1.0.0.2249)

[00:00:00]: THREAD - started 'WindowsInputManager' (4532)

[00:00:00]: OpenGL extensions (19, 19):

[00:00:00]: GL_ANGLE_depth_texture

[00:00:00]: GL_ANGLE_framebuffer_blit

[00:00:00]: GL_ANGLE_framebuffer_multisample

[00:00:00]: GL_ANGLE_instanced_arrays

[00:00:00]: GL_ANGLE_pack_reverse_row_order

[00:00:00]: GL_ANGLE_texture_compression_dxt3

[00:00:00]: GL_ANGLE_texture_compression_dxt5

[00:00:00]: GL_ANGLE_texture_usage

[00:00:00]: GL_ANGLE_translated_shader_source

[00:00:00]: GL_EXT_read_format_bgra

[00:00:00]: GL_EXT_robustness

[00:00:00]: GL_EXT_texture_compression_dxt1

[00:00:00]: GL_EXT_texture_format_BGRA8888

[00:00:00]: GL_EXT_texture_storage

[00:00:00]: GL_OES_get_program_binary

[00:00:00]: GL_OES_packed_depth_stencil

[00:00:00]: GL_OES_rgb8_rgba8

[00:00:00]: GL_OES_standard_derivatives

[00:00:00]: GL_OES_texture_npot

[00:00:00]: GL_MAX_TEXTURE_SIZE = 16384

[00:00:00]: GL_MAX_TEXTURE_IMAGE_UNITS = 16

[00:00:00]: GL_MAX_RENDERBUFFER_SIZE = 16384

[00:00:00]: GL_MAX_VIEWPORT_DIMS = 16384, 16384

[00:00:00]: GL_MAX_VARYING_VECTORS = 10

[00:00:00]: GL_MAX_VERTEX_ATTRIBS = 16

[00:00:00]: GL_MAX_VERTEX_UNIFORM_VECTORS = 254

[00:00:00]: GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS = 4

[00:00:00]: GL_MAX_FRAGMENT_UNIFORM_VECTORS = 221

[00:00:00]: 4 compressed texture formats

[00:00:00]: texture format 0x83f0

[00:00:00]: texture format 0x83f1

[00:00:00]: texture format 0x83f2

[00:00:00]: texture format 0x83f3

[00:00:01]: Renderer initialize: Okay

[00:00:01]: AnimManager initialize: Okay

[00:00:01]: Buffers initialize: Okay

[00:00:01]: cDontStarveGame::DoGameSpecificInitialize()

[00:00:01]: GameSpecific initialize: Okay

[00:00:01]: cGame::StartPlaying

[00:00:01]: LOADING LUA

[00:00:01]: DoLuaFile scripts/main.lua

[00:00:01]: DoLuaFile loading buffer scripts/main.lua

[00:00:01]: scripts/main.lua(170,1) running main.lua

[00:00:01]: loaded modindex

[00:00:01]: ModIndex: Beginning normal load sequence.

[00:00:03]: LOADING LUA SUCCESS

[00:00:05]: PlayerDeaths could not load morgue

[00:00:05]: PlayerHistory could not load player_history

[00:00:05]: could not load profile

[00:00:05]: loaded profile

[00:00:05]: bloom_enabled false

[00:00:05]: Could not load saveindex

[00:00:05]: OnFilesLoaded()

[00:00:05]: OnUpdatePurchaseStateComplete

[00:00:19]: Load FE

[00:00:20]: Load FE: done

[00:00:20]: SimLuaProxy::QueryServer()

[00:00:20]: ModIndex: Load sequence finished successfully.

[00:00:20]: Reset() returning

[00:00:22]: framebuffer not complete (0x0)

Strugert · December 20, 2015

Any luck?

Alanagana · December 20, 2015

I have the same exact problem. I know I've had it working before but I haven't played it in a while. Here my log too:

[00:00:00]: Starting Up

[00:00:00]: Version: 159550

[00:00:00]: Current time: Sat Dec 19 22:13:42 2015

[00:00:00]: Don't Starve Together: 159550 WIN32_STEAM

NNN Build Date: 2015-12-09_16-46-47

[00:00:00]: Parsing command line

[00:00:00]: Command Line Arguments:

[00:00:00]: Initializing Minidump handler

[00:00:00]: ....Done

[00:00:00]: Initializing Steam

[00:00:00]: Steam AppBuildID: 892530

[00:00:00]: Steam BetaName(Branch): []

[00:00:00]: ....Done

[00:00:00]: Fixing DPI

[00:00:00]: ...Done

[00:00:00]: THREAD - started 'GAClient' (488)

[00:00:00]: HttpClient2::ClientThread::Main()

[00:00:00]: ProfileIndex:4.07

[00:00:00]: [CONNECT] PendingConnection::Reset(true)

[00:00:00]: Network tick rate: U=15(2), D=0

[00:00:00]: Authorized application G:\Steam\steamapps\common\Don't Starve Together\bin\dontstarve_steam.exe is enabled in the firewall.

[00:00:00]: WindowsFirewall - Application already authorized

[00:00:00]: could not load ping_cache

[00:00:00]: OnLoadPermissionList: APP:Klei/DoNotStarveTogether/save/blocklist.txt (Failure)

[00:00:00]: OnLoadPermissionList: APP:Klei/DoNotStarveTogether/save/adminlist.txt (Failure)

[00:00:00]: OnLoadUserIdList: APP:Klei/DoNotStarveTogether/save/whitelist.txt (Failure)

[00:00:00]: Offline user name: OU_76561198124735974

[00:00:00]: SteamID: 76561198124735974

[00:00:00]: cGame::InitializeOnMainThread

[00:00:00]: WindowManager::Initialize

[00:00:00]: CreateWindow: Requesting 1280,720 - 5/6/5 - -1/-1/-1 - 0

[00:00:00]: CreateEGLContext: 12 configs found

[00:00:00]: 0: 8/8/8 - 0/ 0/ 0 - 0

[00:00:00]: 1: 8/8/8 - 0/16/ 0 - 0

[00:00:00]: 2: 8/8/8 - 0/24/ 0 - 0

[00:00:00]: 3: 8/8/8 - 0/24/ 8 - 0

[00:00:00]: 4: 5/5/5 - 0/ 0/ 0 - 0

[00:00:00]: 5: 5/5/5 - 0/16/ 0 - 0

[00:00:00]: 6: 5/5/5 - 0/24/ 0 - 0

[00:00:00]: 7: 5/5/5 - 0/24/ 8 - 0

[00:00:00]: 8: 8/8/8 - 8/ 0/ 0 - 0

[00:00:00]: 9: 8/8/8 - 8/16/ 0 - 0

[00:00:00]: 10: 8/8/8 - 8/24/ 0 - 0

[00:00:00]: 11: 8/8/8 - 8/24/ 8 - 0

[00:00:00]: GLInfo

[00:00:00]: ~~~~~~

[00:00:00]: GL_VENDOR: Google Inc.

[00:00:00]: GL_RENDERER: ANGLE (NVIDIA GeForce GTX 970)

[00:00:00]: GL_VERSION: OpenGL ES 2.0 (ANGLE 1.0.0.2249)

[00:00:00]: GL_SHADING_LANGUAGE_VERSION: OpenGL ES GLSL ES 1.00 (ANGLE 1.0.0.2249)

[00:00:00]: THREAD - started 'WindowsInputManager' (8832)

[00:00:00]: OpenGL extensions (19, 19):

[00:00:00]: GL_ANGLE_depth_texture

[00:00:00]: GL_ANGLE_framebuffer_blit

[00:00:00]: GL_ANGLE_framebuffer_multisample

[00:00:00]: GL_ANGLE_instanced_arrays

[00:00:00]: GL_ANGLE_pack_reverse_row_order

[00:00:00]: GL_ANGLE_texture_compression_dxt3

[00:00:00]: GL_ANGLE_texture_compression_dxt5

[00:00:00]: GL_ANGLE_texture_usage

[00:00:00]: GL_ANGLE_translated_shader_source

[00:00:00]: GL_EXT_read_format_bgra

[00:00:00]: GL_EXT_robustness

[00:00:00]: GL_EXT_texture_compression_dxt1

[00:00:00]: GL_EXT_texture_format_BGRA8888

[00:00:00]: GL_EXT_texture_storage

[00:00:00]: GL_OES_get_program_binary

[00:00:00]: GL_OES_packed_depth_stencil

[00:00:00]: GL_OES_rgb8_rgba8

[00:00:00]: GL_OES_standard_derivatives

[00:00:00]: GL_OES_texture_npot

[00:00:00]: GL_MAX_TEXTURE_SIZE = 16384

[00:00:00]: GL_MAX_TEXTURE_IMAGE_UNITS = 16

[00:00:00]: GL_MAX_RENDERBUFFER_SIZE = 16384

[00:00:00]: GL_MAX_VIEWPORT_DIMS = 16384, 16384

[00:00:00]: GL_MAX_VARYING_VECTORS = 10

[00:00:00]: GL_MAX_VERTEX_ATTRIBS = 16

[00:00:00]: GL_MAX_VERTEX_UNIFORM_VECTORS = 254

[00:00:00]: GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS = 4

[00:00:00]: GL_MAX_FRAGMENT_UNIFORM_VECTORS = 221

[00:00:00]: 4 compressed texture formats

[00:00:00]: texture format 0x83f0

[00:00:00]: texture format 0x83f1

[00:00:00]: texture format 0x83f2

[00:00:00]: texture format 0x83f3

[00:00:00]: Renderer initialize: Okay

[00:00:01]: AnimManager initialize: Okay

[00:00:01]: Buffers initialize: Okay

[00:00:01]: cDontStarveGame::DoGameSpecificInitialize()

[00:00:01]: GameSpecific initialize: Okay

[00:00:01]: cGame::StartPlaying

[00:00:01]: LOADING LUA

[00:00:01]: DoLuaFile scripts/main.lua

[00:00:01]: DoLuaFile loading buffer scripts/main.lua

[00:00:01]: scripts/main.lua(170,1) running main.lua

[00:00:01]: loaded modindex

[00:00:01]: ModIndex: Beginning normal load sequence.

[00:00:05]: LOADING LUA SUCCESS

[00:00:07]: PlayerDeaths could not load morgue

[00:00:07]: PlayerHistory could not load player_history

[00:00:07]: could not load profile

[00:00:07]: loaded profile

[00:00:07]: bloom_enabled false

[00:00:07]: Could not load saveindex

[00:00:07]: OnFilesLoaded()

[00:00:07]: OnUpdatePurchaseStateComplete

[00:00:24]: Load FE

[00:00:26]: Load FE: done

[00:00:26]: SimLuaProxy::QueryServer()

[00:00:26]: ModIndex: Load sequence finished successfully.

[00:00:26]: Reset() returning

[00:00:28]: framebuffer not complete (0x0)

[00:00:29]: framebuffer not complete (0x0)

[00:00:30]: framebuffer not complete (0x0)

[00:00:30]: Collecting garbage...

[00:00:30]: lua_gc took 0.01 seconds

[00:00:30]: ~ShardLuaProxy()

[00:00:30]: ~NetworkLuaProxy()

[00:00:30]: ~SimLuaProxy()

[00:00:30]: SteamWorkshop::CancelDownloads clearing all unfinished downloads

[00:00:30]: lua_close took 0.02 seconds

[00:00:31]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager.

[00:00:31]: HttpClient2::ClientThread::Main() complete

[00:00:31]: HttpClient2 discarded 0 callbacks.

[00:00:31]: Shutting down

PeterA · December 21, 2015

@Alanagana and @Strugert, it looks like the game engine is failing to setup the render targets for drawing the scene. It's curious that you both have GeForce 970s, so I'm suspicious of a driver bug. I'd recommend getting the latest graphics drivers from nVidia, located here http://www.geforce.com/drivers

If the game is still failing to load, can you please send us your dxdiag file via following these instructions.

In order to get a DXDiag on WindowsXP or more recent operating systems:

-Click on your Start button

-Press the Windows key + R on your keyboard to access the "Run" window

-On the new window, type in dxdiag.exe and press enter; this will open up the DirectX diagnostic tool

-Click on the "Save All Information" tab on the diagnostic tool

-A "Save As..." window will pop up where you can click on save. It will save your hardware information as a document to your desktop (default).

-Close the diagnostic tool and attach the new document to your forum post or support ticket.

Edit: You should also try reinstalling the DirectX runtimes. They can be downloaded here. https://www.microsoft.com/en-ca/download/details.aspx?id=8109

Alanagana · December 23, 2015

I figured out what was causing it to crash. Check if you have RivaTuner Statics Server (or something like RTSS) is installed. It might have come with MSI Afterburner. If so, I would uninstall it. The moment I did, everything worked fine, as the crashing was occuring with more than Don't Starve Together. Hope this helps.

P.S. If you try to uninstall it, it might say that you need to close all instances of RivaTuner. However, when you close it, another one just pops up again, even if you end the process in the task manager. If it does this, go to task manager and right click on RivaTuner. Then go to the location of the program and and rename it something else. Then close RivaTuner and you can uninstall it. Good luck.

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Game menu freezes on startup

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