Shank crashing immediately, cant play at all

[GTPalmer]

I'm having trouble with Shank which I just purchased from the Mac App Store. As Soon as I launch the game, the screen goes black, it seems to be trying to switch resolution, and then crashes. I do not have a joystick or game pad connected, only a mouse and keyboard.

Processor 2 x 2.66 GHz Dual-Core Intel Xeon

Memory 10 GB 667 MHz DDR2 FB-DIMM

Graphics NVIDIA GeForce 7300 GT 256 MB

Software Mac OS X Lion 10.7.5 (11G63)

Any help would be greatly appreciated! Thanks!

Edited October 7, 2012 by GTPalmer

[Corey]

Heya, sorry to hear that. Here's a couple questions for you:1) Do you get a crash call stack / error box. If yes, please post it.2) Is this a tower, a laptop, iMac etc...?3) Just curious, what's your current resolution?

[GTPalmer]

1) *See next post, can't fit it all into this post

2) Model: MacPro1,1 Tower, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 10 GB, SMC 1.7f10

Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.15)

Network Service: Built-in Ethernet 2, Ethernet, en1

PCI Card: NVIDIA GeForce 7300 GT, sppci_displaycontroller, Slot-1

Serial ATA Device: ST3250820AS P, 250.06 GB

Serial ATA Device: WDC WD1001FALS-00J7B1, 1 TB

Serial ATA Device: WDC WD1001FALS-00J7B1, 1 TB

Parallel ATA Device: OPTIARC DVD RW AD-7170A

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd500000 / 3

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd520000 / 6

USB Device: hub_device, apple_vendor_id, 0x912f, 0xfd400000 / 2

USB Device: PTZ-630, 0x056a (WACOM Co., Ltd.), 0x00b1, 0xfd410000 / 5

USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9221, 0xfd420000 / 4

USB Device: HP LaserJet 1200, 0x03f0 (Hewlett Packard), 0x0317, 0x3d100000 / 2

USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x1d200000 / 2

FireWire Device: built-in_hub, 800mbit_speed

FireWire Device: iSight, Apple Computer, Inc., 200mbit_speed

3) Current resolution is 2560X1600 (Apple Cinema HD Display 30")

[GTPalmer]

*CRASH REPORT FOR SHANK (I think this is what you need? If you need more let me know and I can paste the entire crash report)

Anonymous UUID: 64C42981-CACB-453F-8729-911F1E315C11

Crashed Thread: 1 Dispatch queue: com.apple.libdispatch-manager

Exception Type: EXC_CRASH (SIGSEGV)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

objc[1121]: garbage collection is OFF

Thread 0:: Dispatch queue: com.apple.main-thread

0 com.KleiEntertainment.Shank 0x00034f6a 0x1000 + 212842

1 com.KleiEntertainment.Shank 0x0000ecaa 0x1000 + 56490

2 com.KleiEntertainment.Shank 0x0018df9a 0x1000 + 1626010

3 com.KleiEntertainment.Shank 0x00044306 0x1000 + 275206

4 com.KleiEntertainment.Shank 0x0018af1d 0x1000 + 1613597

5 com.KleiEntertainment.Shank 0x00311bfc 0x1000 + 3214332

6 com.apple.Foundation 0x9bd28df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49

7 com.apple.CoreFoundation 0x92eb0903 ___CFXNotificationPost_block_invoke_1 + 275

8 com.apple.CoreFoundation 0x92e7b688 _CFXNotificationPost + 2776

9 com.apple.Foundation 0x9bd13fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92

10 com.apple.AppKit 0x99273ba9 -[NSApplication _postDidFinishNotification] + 259

11 com.apple.AppKit 0x9927389f -[NSApplication _sendFinishLaunchingNotification] + 84

12 com.apple.AppKit 0x992723c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277

13 com.apple.AppKit 0x992720d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377

14 com.apple.CoreFoundation 0x92ec91c8 -[NSObject performSelector:withObject:withObject:] + 72

15 com.apple.Foundation 0x9bd4e0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121

16 com.apple.Foundation 0x9bd4ce75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476

17 com.apple.Foundation 0x9bd4cc49 _NSAppleEventManagerGenericHandler + 234

18 com.apple.AE 0x94b77045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202

19 com.apple.AE 0x94b60b67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43

20 com.apple.AE 0x94b60a54 aeProcessAppleEvent + 253

21 com.apple.HIToolbox 0x94ba5a86 AEProcessAppleEvent + 103

22 com.apple.AppKit 0x9926f157 _DPSNextEvent + 1301

23 com.apple.AppKit 0x9926e752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113

24 com.apple.AppKit 0x9926aac1 -[NSApplication run] + 911

25 com.KleiEntertainment.Shank 0x003123a6 0x1000 + 3216294

26 com.KleiEntertainment.Shank 0x00005be5 0x1000 + 19429

Thread 1 Crashed:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x97aba90a kevent + 10

1 libdispatch.dylib 0x9b776e04 _dispatch_mgr_invoke + 969

2 libdispatch.dylib 0x9b775853 _dispatch_mgr_thread + 53

Thread 2:

0 libsystem_kernel.dylib 0x97aba02e __workq_kernreturn + 10

1 libsystem_c.dylib 0x9cd4accf _pthread_wqthread + 773

2 libsystem_c.dylib 0x9cd4c6fe start_wqthread + 30

Thread 3:

0 libsystem_kernel.dylib 0x97aba02e __workq_kernreturn + 10

1 libsystem_c.dylib 0x9cd4accf _pthread_wqthread + 773

2 libsystem_c.dylib 0x9cd4c6fe start_wqthread + 30

Thread 4:

0 libsystem_kernel.dylib 0x97ab7c22 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x97ab71f6 mach_msg + 70

2 com.apple.CoreFoundation 0x92e5d9da __CFRunLoopServiceMachPort + 170

3 com.apple.CoreFoundation 0x92e66b04 __CFRunLoopRun + 1428

4 com.apple.CoreFoundation 0x92e661dc CFRunLoopRunSpecific + 332

5 com.apple.CoreFoundation 0x92e76f01 CFRunLoopRun + 129

6 com.apple.DVCPROHDMuxer 0x20c1798f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317

7 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

8 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 5:: com.apple.audio.IOThread.client

0 libsystem_kernel.dylib 0x97ab7c22 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x97ab71f6 mach_msg + 70

2 com.apple.audio.CoreAudio 0x9c8529d6 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122

3 com.apple.audio.CoreAudio 0x9c852a42 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60

4 com.apple.audio.CoreAudio 0x9c84ae37 HALC_ProxyIOContext::IOWorkLoop() + 1145

5 com.apple.audio.CoreAudio 0x9c84a8fe HALC_ProxyIOContext::IOThreadEntry(void*) + 136

6 com.apple.audio.CoreAudio 0x9c84a870 __HALC_ProxyIOContext_block_invoke_6 + 20

7 com.apple.audio.CoreAudio 0x9c84a7f5 HALB_IOThread::Entry(void*) + 69

8 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

9 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 6:

0 libsystem_kernel.dylib 0x97ab7d36 mach_wait_until + 10

1 libsystem_c.dylib 0x9ccf6439 nanosleep + 388

2 libsystem_c.dylib 0x9ccf4cba usleep + 60

3 libfmodex.dylib 0x0085be5e 0x857000 + 20062

4 libfmodex.dylib 0x008e5758 FMOD::SystemI::createSoundInternal(char const*, unsigned int, unsigned int, unsigned int, FMOD_CREATESOUNDEXINFO*, FMOD::File**, bool, FMOD::SoundI**) + 26084

5 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

6 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 7:

0 com.KleiEntertainment.Shank 0x004afc7e 0x1000 + 4910206

1 com.KleiEntertainment.Shank 0x00482ee6 0x1000 + 4726502

2 com.KleiEntertainment.Shank 0x00483759 0x1000 + 4728665

3 com.KleiEntertainment.Shank 0x00414a70 0x1000 + 4274800

4 com.KleiEntertainment.Shank 0x004b742a 0x1000 + 4940842

5 com.KleiEntertainment.Shank 0x0044c1e6 0x1000 + 4501990

6 com.KleiEntertainment.Shank 0x00433401 GFxLoadProcess::Execute() + 31

7 com.KleiEntertainment.Shank 0x0042c3f5 0x1000 + 4371445

8 com.KleiEntertainment.Shank 0x0042c8f0 0x1000 + 4372720

9 com.KleiEntertainment.Shank 0x00427f95 0x1000 + 4353941

10 com.KleiEntertainment.Shank 0x001b8a91 0x1000 + 1800849

11 com.KleiEntertainment.Shank 0x001af843 0x1000 + 1763395

12 com.KleiEntertainment.Shank 0x0004ae5c LoadBaseShankResources::LoadAssets() + 796

13 com.KleiEntertainment.Shank 0x0004a642 LoadBaseShankResources::Execute() + 18

14 com.KleiEntertainment.Shank 0x001cf761 0x1000 + 1894241

15 com.KleiEntertainment.Shank 0x001cfd75 0x1000 + 1895797

16 com.KleiEntertainment.Shank 0x001cdd17 0x1000 + 1887511

17 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

18 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 8:

0 libsystem_kernel.dylib 0x97ab983e __psynch_cvwait + 10

1 libsystem_c.dylib 0x9cd4ce21 _pthread_cond_wait + 827

2 libsystem_c.dylib 0x9ccfd42c pthread_cond_wait$UNIX2003 + 71

3 com.KleiEntertainment.Shank 0x001cd80c 0x1000 + 1886220

4 com.KleiEntertainment.Shank 0x001cfd59 0x1000 + 1895769

5 com.KleiEntertainment.Shank 0x001cdd17 0x1000 + 1887511

6 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

7 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 9:

0 libsystem_kernel.dylib 0x97ab7d36 mach_wait_until + 10

1 libsystem_c.dylib 0x9ccf6439 nanosleep + 388

2 libSDL-1.2.0.dylib 0x008343e3 SDL_Delay + 99

3 com.KleiEntertainment.Shank 0x001c1b08 0x1000 + 1837832

4 com.KleiEntertainment.Shank 0x00196f53 0x1000 + 1662803

5 com.KleiEntertainment.Shank 0x001cdd17 0x1000 + 1887511

6 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

7 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 10:

0 libsystem_kernel.dylib 0x97ab7d36 mach_wait_until + 10

1 libsystem_c.dylib 0x9ccf6439 nanosleep + 388

2 libsystem_c.dylib 0x9ccf4cba usleep + 60

3 libfmodex.dylib 0x0085be5e 0x857000 + 20062

4 libfmodex.dylib 0x008e5758 FMOD::SystemI::createSoundInternal(char const*, unsigned int, unsigned int, unsigned int, FMOD_CREATESOUNDEXINFO*, FMOD::File**, bool, FMOD::SoundI**) + 26084

5 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

6 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 11:

0 libsystem_kernel.dylib 0x97ab9bb2 __semwait_signal + 10

1 libsystem_c.dylib 0x9ccfd7b9 nanosleep$UNIX2003 + 187

2 libsystem_c.dylib 0x9ccfd558 usleep$UNIX2003 + 60

3 com.KleiEntertainment.Shank 0x001f3838 0x1000 + 2041912

4 libsystem_c.dylib 0x9cd48ed9 _pthread_start + 335

5 libsystem_c.dylib 0x9cd4c6de thread_start + 34

Thread 1 crashed with X86 Thread State (32-bit):

eax: 0x00000004 ebx: 0xad100c00 ecx: 0xb00805dc edx: 0x97aba90a

edi: 0xb0080720 esi: 0x9b776a4c ebp: 0xb0080738 esp: 0xb00805dc

ss: 0x0000001f efl: 0x00000247 eip: 0x97aba90a cs: 0x00000007

ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037

cr2: 0x04c5c000

Logical CPU: 0

[Sendrius]

I've posted on this same topic before. I bought this through the Mac App store a couple of weeks ago and have not been able to play it. As Soon as the intro is over the game crashes. Are you at least working on a patch? Here is my crash report. https://www.dropbox.com/s/3nlcqgm7y2pu386/Shank%20Crash.rtf

[Corey]

Hey guys, We've been looking into this. The unfortunate part is that when people have this error, the crash call-stack doesn't really give us any info. It just spits out a generic Apple specific error. It seems to be graphics card hardware related. With some research online looking at other Mac apps that get a "Thread 1 crashed with X86 Thread State (32-bit)" the most common solution is to create a brand new user on your Mac, migrating the application, and running from there.If someone who is getting "Thread 1 crashed with X86 Thread State (32-bit)" in their call stack could try this and report back, it would be incredibly helpful!